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Hi,My account has been restricted from sharing files. I cannot enable "Anyone with the link" even for new files created in Drafts.Could you please review my account and remove the restriction?Thank you.

Seems that with Figma’s MCP integration with Claude (via VSCode Chat) It is struggling to replace contents dynamically. is this a known limitation given the newness of slots? Actually, I'm realizing the real constraint in Figma's component model depends on whether the component uses defined component properties or slot-based children. For slot components, I need to navigate the instance tree correctly to modify the slot frame's children, but the approach differs based on how the component is structured.Looking at how the DetailsPage component is set up, it has named frames like "Heading", "Content", and "Aside" that act as slots, each with default content that gets replaced when properties are passed in. This means within an instance, I should be able to modify what's inside those slot frames by targeting them correctly.The key insight is that I don't need to detach the instance to customize it. Instead, I can create the instance and then navigate into its internal structure to either

2 months ago I had submitted a Figma enquiry to your sales team about the features on ‘Figma for government’. I had used Figma in my previous team and wanted to use it to streamline design work for my new team. I had not received any notification or email to say that my enquiry had been received so I sent a follow up 3 weeks after that, following the same steps of submitting a ‘contact us’ form. Again nothing.I submitted my third ‘contact us’ form last week in case there was something wrong my email address but again nothing. I am having to go on here to plead and ask if someone could respond to my enquiry and questions on a tool I am keen to use within my team.I wanted to talk to someone about the features for ‘Figma for Government,’ and have a demo with a sales team member to the rest of my team to showcase the platform.So, can someone respond to my Figma request, like asap?  

I hope you're doing well.I am a current student and I'm trying to apply for the Figma Education plan. However, when I attempt to verify my student status, I receive the following error:"Verification Limit Exceeded – It looks like you've already redeemed or attempted to redeem this offer."I believe I may have attempted to apply for the Education plan in the past, but I am currently unable to complete the verification process. I would appreciate it if you could check my account and help me reset or resolve the verification issue so I can access the Education plan.My Figma account email: [redacted by forum moderator to remove PII]If you need any additional information or proof of my student status, I'd be happy to provide it.Thank you for your time and assistance. I look forward to your response.Kind regards,Het Shah[Anant National University]

Hi Figma Support team,I’m running into an issue with unwanted colours appearing in the Design-mode colour picker in Figma Slides, and I’m hoping to understand whether this is expected behaviour or a limitation.Summary of the issueEven after fully cleaning my Slides template so that every element uses only my defined template colour variables, the colour picker in Design mode still shows many extra custom colours that are not used anywhere in the file. These appear to be leftover colours that were automatically created when pasting designs from regular Figma Design files into a Slides file.What I’ve tried I replaced all existing colours with my new template colours I verified that none of the stray colours are used in any layer, component, or style. I also confirmed that this only affects Design mode, not Slides mode, where only the correct template variables appear. The core problemThese extra colours appear to be orphaned, auto-generated colours with no UI to remove them, even whe

I canceled my Figma subscription before the renewal date because I did not want to continue my paid plan. My subscription was supposed to renew on July 6, and I am currently on the free plan.However, I noticed that I was charged on July 7. Since I had already canceled my subscription and am no longer using the paid plan, I would like to request a refund for this charge.I tried to reach out to your support team, but it has been five days and I have not yet received a response.

Hi there. Since this morning I've had a problem with font weights in Figma. When I edit the text in a layer, the weight changes on its own, but the weight shown in the right-hand panel (the specs) doesn't update to match. So the displayed weight and the actual rendered weight are out of sync.It started this morning with no changes on my end (no plugin updates, no font reinstalls that I'm aware of). Font: Red Hat Display It happens on one specific file of this project I'm on: Desktop app on WindowsHas anyone else run into this? Is it a known issue right now?

Hello,I'm experiencing an issue with my Community resource, "Logoli - Create your own logo."The resource was successfully published and available in the Figma Community. After publishing, I made several small improvements to the file (fixes, documentation, and minor refinements) and each time I clicked Update so that the published version would stay up to date.After the last update, the resource unexpectedly changed to "Under Review" and is no longer published.I completely understand the review process, but I wanted to clarify that these were only incremental updates to an already published resource. The file is entirely my own original work, and I was simply polishing it before sharing it with the community.This project is also part of an academic assignment that I am presenting today, so I would be extremely grateful if someone could review the resource or let me know if there is anything that requires my attention.Thank you very much for your time and assistance.

Hi Figma team,I have a question about the difference between the Make Kit implementation that was presented during Schema 2025 and what is currently available.From the Schema presentation, it looked like the workflow was:Export an existing Figma library directly to Make. Make automatically converts the design system into React components and CSS. A Component Showcase is generated where you can browse all imported components and variants. You can open an individual component, view its generated code alongside a live preview, and use prompts to add interactivity (for example, changing the cursor on hover or creating animations). Prompts are scoped to the selected component.However, the current Make Kit implementation described in the documentation seems to focus on creating and configuring a Make Kit manually, rather than importing an existing design system and getting a generated React component library with a Component Showcase.Am I misunderstanding the feature, or has the implementati

Hello! I have a file where I keep all my CVs, I’m trying to copy an A4 frame to make a new version, but I keep getting the alert "You are not allowed to copy this file". I gave figma a break for about a week, but the same issue is still persisting. It’s my own file, so I’m not sure why it would suddenly lock me out like this. Any help would be appreciated! Update: it only does this on the web based browser version. The computer app is completely fine. The web based version also won’t let me export anything. 

I canceled the automatic payment to terminate the subscription, and the payment was processed today even though it is currently free of charge. Therefore, I would like to request a refund for an unexpected payment.

URGENT - Need my account recovered.Tried to add a new team folder to my paid account but it added a free account to the same email.Then I tried to get rid of the free account but it deleted both paid and free.I cannot login with the same email anymore so I created a new free account to see if it would link my paid acct to my email but it is not.TICKET  #2007262 Thank you

Apparently, I’m running an online contest and I relied on Figma Motion as the on-screen graphic. Now the way the animation works is that I tend to use preset animations (e.g. opacity, position). For example, a simple text would have an entrance and an exit animation, consist of Opacity + Position > wait > Opacity + Position. There are two Opacity to allow smooth entrance and exit. Now everything works fine, until one day when Figma Motion started to break down. Figma Motion only accept one opacity per element, according to my testing, and only if the animation start at 0s then it will work fine. Delaying the animation will result to the element being exposed before its initial animation. I will also attach a “before everything crashes” video and a “testing crashed” video. I appreciate your attention, and to hope this issue will be fixed asap.

Hi,I was trying to set up code connect with github enterprise account, but the install button on github page is not responding anything.I am stuck in this step. FYI -I am on Full Seat plan(Enterprice) Logged in in Github using the EMU I am the owner of the Design Library file where I am trying to set up code connect. Trying using VPN and without using it as well. Bypass proxy settings for ‘.figma.com’Let me know if you need any other information from my side. Looking forward for the fix. Thanks.

Hello! I deleted an old account to account for new things, but now when I want to sign in with the same email, it keeps saying “request failed”. I am wondering why this is so and when will be an appropriate time to sign up a new account and get the verification to go through.

안녕하세요미사용에 따른 환불 요청 드립니다.보시면 아시겠지만 몇개월간 사용이력이 없습니다.플랜을 취소한 것으로 알고 있었는데, seat가 들어가 있어서인지 계속 과금이 되고 있었네요.최대한 환불을 요청 드립니다. 감사합니다.

My account was credit with a large bill of 59 Euros. My billing cycle was only from 13 June to 13 July, and was not informed of this billing cycle. I request a refund for this amount

Figma recently rolled out new updates; however, I have noticed that certain changes have negatively impacted the daily user experience.1 - The left sidebar can no longer be hidden or collapsed. This occupies unnecessary screen space, which significantly hinders the workflow.2 - The click-and-drag shortcut to hide multiple layers sequentially is no longer functioning. Previously, users could hide a layer, hold the click, and drag upwards to hide subsequent layers automatically. This feature appears to have been removed, forcing users to toggle visibility manually, layer by layer.Ultimately, these changes seem counterintuitive to a seamless user experience. Furthermore, community posts indicate that these updates have introduced additional widespread issues.

로컬에 설치된 폰트는 사용 가능하나 산돌구름과 같은 클라우드 폰트는 사용이 불가능함  

I’ve installed the latest Figma Desktop App but after trying to do an initial launch. I see the process in Task Manager but there is no Figma App to work on.I’m using Windows 11 and I’ve already done these stepsClear the Figma Desktop CacheCorrupted cache files are the most common reason the desktop app fails to openOn Windows: Force quit the app Open the Run dialog by pressing Win + R Paste %APPDATA%\Figma and press Enter Delete the Desktop and DesktopProfile folder  Performed a Clean Reinstallation!

When you select a component with a long name and a text element, there is a overflowing and conflicting UI on the right side panel (see top right) in the 2nd image you can see how it’s meant to look like;    

When applying any default/built-in shader via Fill → Shader OR Effects → Shader on the Figma desktop app, nothing renders on canvas and no shader panel appears for me. Confirmed via DevTools (⌥⌘I → Console/Network):GET https://www.figma.com/community/custom_tool/28/code → 404 (Not Found)[published-artifact-custom-resource] failed to load artifact dataXHR for "/community/custom_tool/28/code" failed with status 404This happens across all built-in shaders (tested Risograph print and others), not just one. File is under a pro plan, full seat, so this isn't a plan/seat issue. 

Hi Figma Support,I recently updated my AI credits after running out of the 3,000 AI credits included in my Professional Full seat.However, I realized that the additional AI credits are not available for immediate use and appear to be scheduled for my next billing cycle.Since I needed the credits right away and haven't been able to use the additional AI credits at all, I'd like to request that this AI credit update be canceled before it is charged.The upcoming invoice currently shows an "AI credit updates" charge of $24.As the additional credits have not been used, I would really appreciate it if you could cancel this update and remove the upcoming charge.Thank you very much for your help.Best regards,

Subject: Refund Request for Unexpected Figma Pro ChargeHello Figma Support,I hope you’re doing well. I am a former Figma Pro user. I used the Pro plan for a few months in the past, but yesterday I noticed that I was charged approximately $26 USD. I did not intend to continue my subscription. Instead of canceling it, I had kept my bank account balance low so that the payment would not go through. However, I temporarily deposited money into the account, and the charge was processed unexpectedly.I would appreciate your help with the following:Could you please explain why I was charged approximately $26? I would like to request a refund for this charge. Could you also confirm that my subscription has been canceled (or auto-renewal has been disabled) so that I will not be charged again next month?Thank you for your time and assistance. I look forward to your response.Best regards,jiho