I am unable to login as student

Hey ​@Sharanesh Sasikumar, thanks for reaching out! And it's great to hear you're getting into UI/UX design.

Before I point you to the right steps, I just want to double check one thing: when you say you're a "12 student," do you mean you're 12 years old, or that you're in grade 12 (your final year of high school)? The right process is a little different depending on which one applies, so I want to make sure I give you accurate info.

Once I hear back, I'll walk you through exactly what to do next!

thank you mam for hearing my problem , I mean that I am 12 grade student of age 17 

Hi, I am a 12 year old student who is really interested in UI/UX design and I use Figma a lot for learning and practicing. I recently learned about Figma’s free education plan for students, so I wanted to apply for it.

However, I can not find my school in the verification list, even though I am currently a student. Because of this, I am unable to complete the student verification process.

Could you please guide me on how I can verify my student status and access the education plan? I would really appreciate your help. Thank you!

Hi, ​@Sharanesh Sasikumar - stepping in for ​@Gayani_S. Thanks for confirming that you’re in the 12th grade. Did you sign up for Figma with your school email address? Make sure that your account is using that email address, then apply directly at figma.com/education/apply with the same school email address. Select High School for your institution types. You can read more about this in the Apply section of our help article on Figma for Education.

​@anniewarner, are you in high school? If not, you should ask your teacher about this so they can sign up for Figma for Education themselves. You’ll still need an account under your school email address, but your teacher will be the person to actually apply at figma.com/education/k-12 and handle getting you access (see the above article for information you can provide to your teacher). 

But sir my school haven't produced me any of such school email address sir .

Hi ​@Sharanesh Sasikumar, thanks for clarifying — that helps.

Since verification is tied to a school-issued email address, you won't be able to complete the process on your own without one. Personal emails are not accepted at this time.

A teacher or administrator at your school will need to apply at: figma.com/education/k-12, and they handle access for the class. I'd suggest sharing that link with a teacher who supports your design work — they'd be the one to start it.

You can find the full details and next steps here: Figma for Education → Verify your education status.

Hi sir, As my computer mam has used your link and logged on and completed a 6 days ago but still now my teacher didn’t get any verification mail and i am new to this and the teacher was my hope but . still she didn’t recieve any verification . can you please help me what to do now . for referance i have attached her account to it [redacted by moderator to remove personal information]. 

Hello again, ​@Sharanesh Sasikumar — sorry to hear you're still running into trouble with this.

I understand your teacher applied about six days ago and hasn't received a verification email yet. A couple of things worth checking with her first:

1. ask her to look in her spam or junk folder, and
2. to confirm which email address she applied with — it needs to be her school-issued address.

If she still doesn't see anything, the next step is for her to submit a request through the Support Hub. We aren't able to look up account details from this public post, and since the application is tied to her account, the Figma for Education team will need to hear from her directly to investigate. Hope this helps move things forward.

Moderator note: I removed some personal information from your post to protect your teacher's privacy and keep her account secure.

sir,  we tried again sir , can you please give me any other possibility sir .