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Paste Screenshot Image in Figma, Color is not right. But the original file’s color is correct. And paste it in photoshop also looks right. 

I cannot create any prompt because Figma Make constantly shows the error message: “Something went wrong.”I’ve tried refreshing the page multiple times and using simpler prompts, but the error still appears.This issue happens across all of my Figma files, not just one.What should I do now? My project deadline is coming very soon, so please help me as soon as possible.Thank you so much for your support.

I already have the font ubuntu mono installed but Figma is telling me that it is a missing font. And that’s really annoying me because I was using this in a motion design vid and now I have to change entire fonts because I can’t edit anything.

Canceled my account and was sent an email that no further charges would happen but charges did happen later. I don’t know what it is with these stripe account or any SF technology company using AI to charge, but I get charged months after I canceled and can’t find a single LLM that answers the questions right. If revenues are high I wonder if its because LLMs used by companies like Figma have a charter to tell them not to get bullied by the subscriber and to aggressively persist on charging cancelled accounts. It has happened three times with Cursor and now one time with Figma. 

Hi,I was charged for a Full seat even though I only need a Dev seat. Any upgrade to a Full seat was unintentional.I also see an unexpected one-time charge on the next invoice.Please switch my workspace to 1 Dev seat only, cancel any additional charges, and issue a refund/credit for the current billing period (Full seat charge). Also clarify and remove the one-time charge if it’s not valid. Thanks,Lior Angel 

I have an annual seat on Figma that renews in 6 months. But I am leaving the organization in a few days and want to cancel the auto renew now or better - transfer it to a different team I have , as I paid for it already. How can I do that? ThanksMattan

Hi I want to updated my email in my other account as the email id is locked and I cannot get the authentication codes.  

Hi Figma Support Team,Request to Remove Before BillingI recently noticed that an additional seat was accidentally added to my Professional plan. The payment for this billing cycle is February 15, 2026, and I wanted to reach out before that to ensure I’m not charged for the extra seat.Could you please help me remove the additional seat and confirm that I won’t be billed for it?Please let me know if any additional steps are required on my end.Thanks so much for your help and prompt response!

Hey friends, please help I am not able to login into my figma. I gotta send Christmas emails. Please helpppp. Or help me connect with the support team of figma

Hi, I do not have access to my email and cannot get the verification code when I login.I have a support case created 1651245. What can I do? Thank you for your help.

Hello,I would like to report an issue with my Figma subscription.I cancelled my subscription, however I noticed that my account was still charged on December 20, even after the cancellation.I want to clarify that I do not wish to remain subscribed, and this charge seems to be a mistake.Has anyone experienced a similar issue?What is the best way to request a refund in this situation?Thank you in advance for your help.

Honestly support has become useless in Figma. Keeps directing me to a support page and there is no way to log a support ticket. I need to contact the pricing team ASAP as they issued a wrong invoice.  Any suggestions on how to email to a real human with a support ticket?

 控制台显示：vendor-core-18059dc5…113018.min.js.br:70 Error(s) from CarouselMediaField.validate:(2) [{…}, {…}]vendor-core-18059dc5…113018.min.js.br:70 GEThttps://www.figma.com/api/1452896749827557592/npm_private_registry 403 (Forbidden)vendor-core-18059dc5…113018.min.js.br:70 GEThttps://www.figma.com/api/1452896749827557592/npm_private_registry 403 (Forbidden)界面显示： something went wrong,refresh and try again.三天前我还是可以发布该文件的，从昨天开始就一直发布失败，所有文件都不能发布了。我有尝试过重新登陆以及下载桌面端，但仍然不管用。  The console displays:vendor-core-18059dc5…113018.min.js.br:70 Error(s) from CarouselMediaField.validate:(2) [{…}, {…}]vendor-core-18059dc5…113018.min.js.br:70 GET https://www.figma.com/api/1452896749827557592/npm_private_registry403 (Forbidden)vendor-core-18059dc5…113018.min.js.br:70 GET https://www.figma.com/api/1452896749827557592/npm_private_registry403 (Forbidden)The interface shows: "something went wrong, refresh and try again."Three days ago, I was still able to publish the file, but since yesterday, all publishing att

Hello,while trying to re-verify my student plan for this year I got a verification limit exceeded error. SheerID said they cannot help. Their response: Please be advised that we were unable to process your verification request. While we can't offer further details or support for this specific inquiry, please ensure all information submitted is accurate and meets the eligibility criteria for future attempts.Please help.

As I wrote, I cannot use figma make function even I am using as an educator. 

I lost of most Important collage work because of this mistake.Is there any way to get it back?This is truly insane.

There were 3 files  but all of them are missing now!!!!!Could you help me to restore them? They are not in the trash.

I was halfway through my work when the Figma file suddenly disappeared. It is not in the Deleted area.It seems like this file never existed. I can’t find it anywhere

I accidentally enabled the Full Seat, and now I have to pay for it next month, but I don't need it now or next month. Cancel the payment for next month; I only want to pay for the Dev Seat. Why isn't this option available?

I’ve been trying to reach costumer support for weeks but somehow I’m not getting a response.My original billing amount was for annual renewal is incorrect as I don’t want to renew with two seats. I have removed one user and only want to pay for one seat annually. How do I make that change as I keep getting reminders to clear the wrong invoice without any support from Figma?

Hi, This month again Figma charged me additional “One-time charges and credits 9.33$” like previous month. I kept explaining that we are using only one account and no one using any extra seat since beginning. We can only pay 20$ for 1 seat and keep requesting every month for those wrong charges. Kindly check my account and adjust the invoice of R3BPMFOD-0004Thank you. 

Hello,  I accidentally activated a Dev seat on my Professional plan and would like to request a refund or invoice adjustment.  Details:  - Account email: [redacted by forum moderator to remove PII]  - Charge amount: $8.5 (prorated Dev seat charge - maybe -)  - Reason: I accidentally clicked and activated a Dev seat that I don't need and haven't used (assigned less than 30 minute and never used)  Could you please cancel this charge from my upcoming(25/12/25) invoice?  Thank you for your assistance.

Hello Figma Support Team,I am unable to access my original Figma account because the email associated with it is no longer accessible.Old Figma account email:designer@nemontech.comNew accessible email:designernemontech@gmail.comI am the owner of the domain nemontech.com and can provide proof of domain ownership (DNS / registrar) if required.I kindly request your help to transfer all my Figma files, drafts, projects, teams, and ownership from the old account to my new account.Thank you for your assistance.Aaftab Khan

I no longer have access to my old account, [redacted by forum moderator to remove PII] or the google account that was used to set it up. This account has so much of my work that I need to get into. Whilst I had access to this old account, I did send invitations to my new account, however these links have expired and are now invalid.

I have a $35 debt because I forgot to cancel my subscription, and I didn't access the website during that time. Can I delete my account and have that debt waived?