Hi, I got double billed for the month of January. Can you please refund one? Thank you
Question
i got doublebilled
- 1 Full$16.13
- 1 Full$20.00
why is the first payment cheaper than the second one? Please cancel and refund the $20 one
Hey
I’ve gone ahead and created a support ticket on your behalf so the team can take a closer look at the January charges and explain the difference between them. Your ticket number is #1695932, for reference.
Someone from the support team should be in touch with you soon with more clarity. Thank you for your patience in the meantime!
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