We have a confirmed Dev seat assigned to a user (Organization → Members shows Dev, upgraded by admin, billing active, role = Software development).
Dev Mode works correctly on figma.com, but in the Desktop App clicking the </> Dev Mode icon triggers a “request Dev Mode access” flow, as if the user didn’t have a Dev seat.
We already verified:
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Dev seat assignment and billing
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User role (not guest / not external)
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Organization settings (no Dev Mode restrictions)
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Full macOS cache + preferences reset
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Remove & re-invite user
This seems to be an account-level Dev Mode entitlement desync affecting the Desktop App only.
Could you please re-sync or refresh the Dev Mode entitlement for this user?