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I can’t view the .otf and .ttf files installed and enabled on my macbook. I’m able to use them in the Adobe apps but they don’t show in my Figma desktop app. I need to present my portfolio Friday and want to update some projects with the right typefaces, could I please get some help!

Publishing the updated version on website in Figmake AI is unsuccessful. Tried to fix it in several times, but same error message will come

Slots are a pretty cool concept and useful for their intended porposes, but they need polish. I’m not the biggest fan of the fact that you cannot mark an entire frame as a slot, that you need a sub-frame, but this is not the topic.Behaviour that is really concerning is the following: I have a table column component, that is filled with some data format (in my case UUIDs, or dates). I expand it to more cells using the slot feature. Some AI is used to fill these cells with more mock UUIDs or dates - cool. However! When extending or shrinking the slot, some cells that are not even being created or removed are being overriden with new mock content! This is very concerning as it can lead to mistakes in mockups if already established, untouched content is being overriden automatically. AI should not touch cells that are not being changed by extending or shrinking the slot, especially because the user doesn’t expect it - I don’t expect for the AI to touch my set content that has nothing to do

I’m using Figma Professional plan. I tried to give edit access to another person who is also using a professional plan. But it says ‘An admin needs to update this seat so they can edit. How can I resolve it? We don’t belong to the same team. 

Hello,  I connected my student email to this account, but unfortunately this email belongs to my company. I want to set edu plan for my personal account. How can I remove edu plan in this account and reset it to my personal email? Please help!!

I am working on creating a prototype. Uploaded my PRD as well as the specs for individual screens. But Figma Make is not able to generate the UI. All I can see is a spinner. I have wasted good amount of credits which I am not getting back. Initially I thought that I gave a lot of information causing Figma Make to hallucinate. So I created another new Draft where I uploaded the same PRD and asked figma to create only the login and dashboard page. Again the same issue. I see only the blank page with a spinner. This is really frustrating. 

Hello, I lost my company email and I need to access the Figma files associated with it, please can you help?

I have already published my  library successfully. However, when I click “Export to Figma Make”, I keep receiving an error message and the export does not go through.At the moment, I am not sure what is causing this issue. I would appreciate it if you could help me identify the reason and suggest a solution.

How do I activate the Weavy website through Figma?When I try to activate it through my Figma account, the Weavy website returns an error:https://www.figma.com/blocked.htmlWhat's the problem?

I see a lot of plugins have animated icons. I looked around the forum and saw some old posts that mentioned renaming .gif to .png and uploading it. When I try, it lets me upload it, but in the last step when I hit Publish, it throws an error saying icon image needs to be JPEG or PNG. So does this mean we can no longer assign animated icons to our plugins while some old one can keep them?Any advice is appreciated.

Unable to send invite to new users

Hello. I'm having trouble installing Figma for two weeks now. I've tried registering through different browsers, using different VPNs and accounts, but the site only shows a loading screen. Could you please tell me what I can do about this? Sorry for reporting this issue so late.

can’t seem to get my mouse to work correctly, tried different mouse and different computer same issue mouse doesn’t line up and can’t resize images correctly video attached

one day i was working and idk what happened but in the middle of me working the layers tab layout completely changed and its horrible. idk how to make it go back to what it used to look like. can someone help? now instead of saying what the layer is, everything just shows up in these preview boxes. even if its a text layer. it is impossible to navigate. how do i go back to default?  

Add Text Add Auto layout to Text Add Rectangle into Auto layout frame Ignore auto layout on Rectangle Set Constraints to Top + Bottom or Scale Enter several lines of text, notice the rectangle grows in size 👍 Duplicate example above Add Group to Rectangle Enter several lines of text, notice the rectangle doesn’t grow in size 👎Note: This is a simplified example; I required an absolute position group in my work to control overall opacity of several layers at once with one Figma variable. I have tried the following:Using frame instead of group Setting constraint to bottom only Flipping Rectangle vertically to maybe trick constraint Keying in 100% to height and entering the height manually Refitting it to 100% height by drag handle Setting to scale constraint Setting nested rectangle to scale constraint and vice versa with group Reopening fileI believe the “Bad” frame below should work like the “Good” frame. 

Hi there!I’m trying to make a new design using Figma’s use-figma skill in Cursor, and it keeps crashing when it runs “Search Design System”.I’m using Claude Sonnet 4.6 medium thinking agent.The same prompt runs just fine in Claude Code, but a lot of my team prefers to work in Cursor.

I am in the early stages of building an AI fragrance recommendation website and wanted to ask if one Figma website design can be used for multiple different businesses, while each business uploads its own separate product catalogue/data. I want the same core website structure, but with different brands using different product sets and recommendations. Is this something Figma supports well in handoff/workflow, or would this need to be rebuilt separately for each business?

I am using Make. Two images on the site do not appear when I publish while all the others do. Figma has burned all my credits running circles around the same potential fixes which are primarily around asset hash. What are the reasons this could be happening so I can help Figma think differently?

I've received an email with the message “Add more credits to your team" but the team has 3 persons only one of them has reached the 2500 credits. how can I transfer credits from one person in the team to an other person in the team?and in one of the topics it was 3000 credits but in our case it is 2500 credits. Can you also tell me what the correct number is. 

Does anyone know why this games icon is suddenly appearing in my UI and in my admin panel? It’s taking up valuable screen real estate, and making unnecessary cognitive load, and I hate games. I don’t want it here, didn’t ask for it, did not sign up for it, plug it in, or do anything (that I know of) to put it there. Any insight or help to get rid of it, much appreciated. 

Dear Support Team,Hello,I am writing to report an issue with my subscription. Although I have already purchased a paid plan, I am receiving notifications that my credits have run out and I am being asked to make an additional payment.This situation is confusing, as this was not how the system functioned previously. I would like to request the cancellation of my current plan and a full refund of the amount I have paid.Please review my account and process my request as soon as possible.Thank you for your assistance.

Hello,We are trying to use a Figma Make prototype for user testing. Unfortunately, it is asking the folks we are testing with to create an account and sign in to view and use the prototype.This is too much friction for a testing session. Is there any way to share Figma Make prototypes with others without the need for them to log in?We’ve set share settings to “Anyone with password”, but they get an error screen after entering the password, unless they log into Figma.  

Hello, I’m reaching out regarding a recurring issue with Figma API rate limits that is currently blocking my work. I’m using a Professional plan. I was working with a third-party integration (Useberry) to sync a prototype. However, the sync was not working from the beginning — the prototype wouldn’t sync at all. After several retry attempts, I received a Figma API rate limit error with a cooldown of over 30 hours. Later, the issue repeated, and now I’m facing another cooldown of around 100 hours, which is still ongoing. The key issue is that:- the sync was already failing before any rate limit was triggered  - repeated cooldowns are now preventing any further work  - I’m unable to proceed with launching a time-sensitive research study   Could you please help clarify:- why the sync might have been failing initially  - why such long cooldowns are being applied  - whether it’s possible to lift or reset the current API rate limit  - how to safely use integrations like Useberry without trig

We submitted our Figma plugin "Mokko" for marketplace review on March 19, 2026.As of today (April 2), it has been over 10 business days. The plugin still shows "In review" status. We have not received any email, rejection, or request for additional information at the account email.We also opened support case #1826150.Mokko is an AI copilot that generates native Figma designs using a team's design system components. If the review team needs test credentials, a demo, or any additional context, we are happy to provide immediately.Any visibility into the status or next steps would be greatly appreciated.Thank you,Pavlo SavelenkoCo-founder, Mokko.ai

Hi everyone,I am trying to publish a new version of my plugin, but I am blocked by the following error message: "We detected a change to your account details. Please contact support@figma.com to proceed."I recently updated my account security settings (password / 2FA), which seems to have triggered this automatic restriction. I have already sent an email to support, but I wanted to open a topic here as well to get a review started, as I've seen similar issues resolved by the Community Support team here.Could someone from the Figma team please help me verify my account and remove this restriction so I can continue publishing? Thank you!