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Question

Config Ticket Transfer

  • May 21, 2026
  • 3 replies
  • 36 views

Ulrich453

I need to transfer a ticket to someone in my organization. I cannot find help anywhere. Please create a ticket for me so that I may do this.

3 replies

adamsmasher
Figmate
  • Figmate
  • May 21, 2026

Hi, ​@Ulrich453!

 

Thanks so much for your post, and not a problem. Since the other person is in your org - the only situation where we can do a transfer - I did go ahead and create a ticket with our support team for you so they can help you transfer the ticket. 

 

Let us know if you have any other questions! Happy to help. 😊


Ulrich453
  • Author
  • New Member
  • May 22, 2026

Hey ​@adamsmasher 

 

no one has responded and the transfer has to happen today. It’s the deadline. Any way you can escalate in the ticket?

 

thank you,

Ryan


adamsmasher
Figmate
  • Figmate
  • May 23, 2026

Totally understandable, ​@Ulrich453! I reached out to the team regarding your request, so you should hear back soon. I appreciate your patience and understanding - I know it can be stressful when there’s a time constraint like this.