How do I cancel my subscription?

Hi ​@UserFiore, thanks for reaching out!

I understand why this feels confusing, so I’d be happy to help clarify. Because you canceled your Annual plan and downgraded to the Starter plan, please note that your Professional access isn't cut off immediately. Instead, you'll continue to have full access to your current Professional plan features through the end of your current billing period (in your case, December 2026).

Think of it like a magazine subscription. If you cancel mid-year, you still receive issues until your paid term runs out, but you won't be charged again in December. To confirm:

✅ Your plan has been successfully set to cancel

✅ You'll keep Professional access through December

✅ You will not be billed again

If you want to double-check the status, you can go to Admin > Settings > Plan and confirm the cancellation is scheduled. You can also find more details on how annual billing works in our Help Center article. Please let us know if you have any other questions!