Solved

Hello,I wanted to share a small suggestion: it would be helpful if future emails like updated “Terms of Service” included a brief summary that everyone can roughly understand what changed. I’ve noticed that other companies often do this, and it really helps ensure the main points are clear and accessible.As it stands, the content of legal comes across as somewhat dense and lacks transparency for people that are not lawyers, which could be easily improved with a short summary in the mail.Thank you for considering this feedback.Best regards,Mikka Wild

When I click update to update my branch with the main file, I get this prompt. This just started happened within the last 2 weeks or so. This is unique to me, my other team members are not having this issue. thanks  

Hello Team,we recently migrated to new domain. so now when i am trying to add mail id with new domain figma is not accepting.Can you please help with this issue.

I have an auto layout frame where I’m trying to get the nav bar to fix position at the top of the frame. There is no option in prototyping like when fixing a nav bar in a normal frame. Is this not do-able or am I missing something? I’d also like to create a back to top button in a frame but that doesn’t seem to be possible either. Thanks!

In the present prototype, "Copy Link" is not creating the right URL. URL should have “prototype” in them but now it has “design” instead. The copied link goes to the front cover of the working Figma file. 

Hope fund loan App. Customer” Care. Helpline Number©))+91+7485861529 vHope fund loan App Customer” Care Helpline Number©))+91+7485861529 v

I got this error while using community.

Any figma file when I am viewing in the present mode or prototype mode. The screen is not showing properly  We can see in the attached screenshot like how the screen is showing half. I have changed the browser view it in firefox, brave even installed desktop figma app it is showing like these. But when view via mobile it is showing properly. I have clear cache in the browser

The delete property button does not work. I accidentally created a variant, and want to delete it. But this minus button does nothing!   

In the right panel of Figma Design, when opening the Variables dropdown menu or applying variables for any numeric input (Corner radius, Gap, Padding...). Next to each token, there is a new thumbnail representing a number value “1234”. It’s disturbing the reading of my variables. How can I go switch to the previous dropdown design ?Thank you 

Hey there, im trying to fix a bug in my current Portfolio preparation. Ive used several frames that stay sticky at the top boarder and stack up on top of each other. However one components of the bottom layers stays clickable when hovering on that exact area of the frame even when it´s covered by the upper layers. I'll attach a short video to showcase the problem, you can find it via this retransfer link for the next 3 dayshttps://we.tl/t-XyGD6vKI3Oi hope somebody has a solution many many thanks already :)

I tried to look for it in View like ive seen online but the option is not therethis is my first time using the app what do i do

When I export a screen as a PNG or JPG, there will be random faded grid lines on some parts of the image. The filter icon in this example also doesn’t have a box around it in Figma.  I’ve tried exporting with different settings and always get the same result. There’s no grid on the screen in Figma - it looks completely normal there. When my coworker exports the same screen, it’s normal for her. Any idea why this is happening and what I can do to fix it?

I’m trying to register a Figma account using the email address (redacted by the moderator due to PII) but during the registration process, I received an error indicating that the email was disabled.However, this email address is currently active and in regular use. I'd really like to use it to create my Figma account.Could you please help me reset the registration status associated with this email so I can complete the sign-up process successfully?For reference, I found this community thread describing the same issue:https://forum.figma.com/ask-the-community-7/do-not-receive-verification-email-21591I would really appreciate your help. Thanks a lot for your support!

Hello,I’m currently using the Figma for Education plan, and I would like to use the AI First Draft feature to assist in my academic projects. I’ve checked my settings, and the feature appears to be enabled, but for some reason, I still can’t access or use it.I’m not sure why this is happening, and I would appreciate any help in resolving this issue. Is there any limitation with the Education plan regarding this feature? Or is there something else I should configure?Thank you in advance for your support.Best regards,Mario

Hi everyoneI’m facing an issue with one of my files in Figma. I’m the Team Owner, but the file has somehow become ownerless after trying to move it from Projects to Drafts and back. Now it just shows no owner, and I can’t find any option to reclaim it, even though it’s inside my team space and I have “can edit” access.I contacted Figma support, but the AI assistant said ownerless files can't be claimed directly, only ownerless projects can. It also mentioned that I can still edit the file or grant access to others, but that doesn’t help with actual ownership.Has anyone experienced this before?Is there any workaround or way to properly reclaim ownership of a file in this situation?

Recently I got a problem with my Figma projects (web and app likewise) - all the PNG files in any project does not load, as well as their thumbnails (the thumbnails got partially fixed at some point, but now are not loading again).My attempts to fix the issue:Pressed Help - Troubleshoot - Reset Figma and Restart couple of times. Cleared my both C and D drives (not completely), removed the unnecessary .fig, .psd, .png files, some apps, even the After Effects and Media Encoder, since the initial thought was the problem was caused by some sort of incompatibility.  Cleared the browser cache (both the Chrome-based one I use and the Chrome itself). Updated the AMD drivers to the latest version. Updated Figma app to the latest version. Re-installed Figma app like 5 times, and I hope it was a proper reinstall, since everytime I opened FigmaSetup, it just went straight to the app, without even a chance of choosing different drive to install (I don’t remember how did the app behave the very firs

Ciao a tutti!I have a question about the Education plan.I am part of three different “edu” teams under the same account, and I received a message stating that my Education access is expiring in 2 weeks. However, the message doesn’t specify which team.From what I understand, the plan applies per team, not per account.Has anyone run into the same situation? How do you check which team is affected? Thanks,Maurizio

I reach out a few months ago about Figma not working on chormebooks and the issue seems to be back.  Attached is a message a student gone on their chromebook.  Is there anyway you can help?  Thank you.

Hi! I have a strange problem.When I use Auto Layout in the **web version** of Figma, everything works fine. The Auto Layout panel appears on the right and I can change padding, spacing, direction, etc.But in the **desktop version**, even after pressing Shift + A and applying Auto Layout to a frame, the Auto Layout panel doesn't appear on the right side at all.Things I already tried:– Reinstalled the app– Cleared cache (from AppData folders)– Restarted computer– Switched UI modes– Tried different files– Used another Windows user account– Checked latest versionStill the panel is missing in desktop app, but works fine in web. I'm using Windows and live in Uzbekistan.Any help would be really appreciated. Thanks in advance! 

The interaction tooltip is failing to show up in the prototype panel when clicking on an interaction. The issue is happening consistently for me when there have two or more interactions on a frame. When there is only one interaction on the frame, the properties panel does correctly show the interaction tooltip.  

Hi, If I upgrade from my current free account to Figma Pro, will I get instant access to Figma AI?

In the past, I would create a component, and then could select the individual text layers to add text properties to them. As of yesterday, when I create a component, I can only apply text properties by creating them on the component, and then selecting the text layer and applying the property. This is a lot slower than my previous workflow. Is this a bug? Is this intended functionality as part of an update? Is the ability to create text properties directly on text layers still there and I’m just missing it? Thanks for your help!

When I share a prototype with someone, they are able to view the prototype, AND can also view the whole design file if they go to the top menu dropdown and click “Open in Editor”. Q: How do I share my prototype without user being able to open my design file? [there are prob ways to keep user from editing the file, but that’s not my concern, because I don’t want them able to view the design file it in the first place.

The panel “properties” on the right side is not available, I cannot make it to appear, It doesn’t matter if there is a selected object or not. This happens in any project, new or existing or even in a copied project from other teams. I can’t find the option of activating the properties from my two accounts below (notobd4x4@gmail.com and obandemanny17@gmail.com) kindly look into this please.