Skip to main content
Will Reese
Will Reese
New Member
June 23, 2025
Solved

[Resolved] can't update branch with main file

  • June 23, 2025
  • 4 replies
  • 305 views

When I click update to update my branch with the main file, I get this prompt. This just started happened within the last 2 weeks or so. This is unique to me, my other team members are not having this issue. thanks
 

 

    This topic has been closed for replies.
    Best answer by Tom Reem

    Hello ​@Will Reese and anyone following along — I checked in with the teams working on this, and I’ve got some good news: This issue has been resolved. ✅

     

    💡 If you’re still running into the error, try restarting your browser or the Figma Desktop App, and that should do the trick.

     

    Appreciate your patience while we worked through this — hope this gets things back on track.

    4 replies

    Tom Reem
    Figmate
    Tom Reem
    Figmate
    June 23, 2025

    Hey ​@Will Reese — welcome to Figma Forum, and sorry you’re running into trouble with updating your branch.

     

    Appreciate you providing a screenshot of the error — I took a closer look into that message on my end, and this appears to be something our Technical Quality team will need to sort out. To get that going, please fill out this form and include:

    • a link to the file where this is happening
    • edit access granted to support-share@figma.com for the impacted file
    • a link to this Forum post for reference.

     

    Once that’s submitted, we can take a deeper dive into the settings and help get things back on track. Thanks for your patience, and let us know if anything else comes up. 🙏🏻

      Will Reese
      Will ReeseAuthor
      New Member
      June 24, 2025

      thanks and sorry I realized I didn’t link to this post as I hit submit.

        Tom Reem
        Figmate
        Tom Reem
        Figmate
        June 24, 2025

        ​@Will Reese — all good, thanks again for sharing the file with us. We got everything we need to dig in. 💯

         

        I can confirm your ticket was received, and it’s now with our Technical Quality team for a closer look. Appreciate your patience!

        Tom Reem
        Figmate
        Tom ReemSolution
        Figmate
        June 30, 2025

        Hello ​@Will Reese and anyone following along — I checked in with the teams working on this, and I’ve got some good news: This issue has been resolved. ✅

         

        💡 If you’re still running into the error, try restarting your browser or the Figma Desktop App, and that should do the trick.

         

        Appreciate your patience while we worked through this — hope this gets things back on track.

        Terms & ConditionsAccessibility statement