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The name on my invoice is incorrect. I have already updated it in the system. Could you please help me update it on the invoice as well?

Alpha information from layer, invertedExportFrame colors Png exports have weird dithered gradients and no option to export in 10 bit. I have to resort to exporting pdfs, because exporting smoothed corners as an svg deletes smoothing.

I have a Full Seat. My Admin purchased extra AI credits for the month. When I send a file to Figma Make, I get the message “Your Full seat in xxxx’s team is out of AI credits until they reset on Apr x.” When I check the AI Balance it shows 5.4k credits left out of 7.5k for the month. 

it took me like 15min to open a file, and the fonts loading even slower。 Every morning I will spend like 30min to waiting for all the resource to load. It remind me the experience of using Sketch. 😅

I'm facing an issue when trying to publish my plugin to the Figma Community. After filling in all required fields and clicking 'Publish', I keep getting the error: "Please fill out required fields and correct any errors." I have checked the fields multiple times, but the error persists.Here is a screenshot of the error I am encountering:Can anyone help me figure out what's causing this issue or suggest a solution? It would be great if there’s a known fix or a workaround to proceed with publishing the plugin. 

 After I updated a component in my component library file, all the instances in all other files has turned into an empty frame without any content. It seems if I create a new file, it works fine. But for all my other existing files, there is now just an empty purple box. There are no layers in it. The main component is fine, with content and layers. The only thing I changed on it was auto layout-issues.  How do I avoid having to create new instances in all my files, or create new files for all my files? 

Hi Figma Support Team,I hope you’re doing well.I’m currently facing an issue while trying to add more credits to my Figma account. Despite multiple attempts, I’m unable to complete the process successfully.Could you please help me understand why this is happening and guide me on how to resolve it? Let me know if you need any additional details from my side.Looking forward to your support.

Hey, Me and my team sent out 2 tickets (1806133, 1823227) for an amendment of our existing plan because we do not need the enterprise plan, nor the rest of the seats in this capacity, and since the support team is unresponsive I’m resorting to hopefully finding a resolution here. Thanks, Vuk from EvolveWell

why i can’t buy 1000 credits for figma make? help me witht that

Hello, I’ve published my design system and i’m able to select it in Figma Make. When I look in the styles folder, the fonts/tailwind/index.css files all appear empty. The theme.css file does look to be populated with some values derived from the library like typography and color. I’m unsure if these values are being derived from the attached design library or from the template I provided to start the design with.Is there a way to confirm this?Should I be able to see components from within my published design system? and if yes, is there documentation on how to format the design system so that Figma Make can understand it?I’ve attached the content of the theme.css file in figma make.

Hi Figma team,We are currently exploring the use of copy/export restrictions to protect design assets, but we are experiencing side effects on developer workflows and integrations (such as Jira and Productboard).Specifically, restricting copy/export seems to interfere with:– Inspect functionality for developers– Plugin behavior– External integrations relying on design dataCould you clarify:What exactly is impacted when copy/export is restricted? Are there recommended best practices to protect design IP without affecting developer workflows and integrations? Are there alternative settings or approaches that balance security and usability?We are trying to find the right balance between protecting design assets and maintaining an efficient product development workflow.Thanks in advance.

Hi Figma Community,I'm experiencing an issue where Figma file links are not opening in the desktop app when clicked from Safari. Instead, they always open in a new Safari tab.The core issue is that this problem is isolated entirely to Safari. If I click the exact same Figma link from Arc Browser, it works perfectly and launches the desktop app as expected.Here are my system details:Operating System: macOS Sequoia 15.6.1 (24G90)Safari Version: 18.6Figma Desktop App: 125.8.6 (reinstalled today)Summary of the ProblemExpected Behavior: Clicking a Figma file link in Safari should trigger a prompt to open the link in the native Figma macOS app.Actual Behavior: Safari ignores the ⁠figma:// protocol and opens the link in a new browser tab. No prompt appears.Troubleshooting Steps I Have Already TakenI have gone through an extensive list of troubleshooting steps with no success. The issue persists across all my attempts to fix it.In-Figma Settings:Confirmed that Preferences > Open links in de

I have 3 full seats available, why  need to pay a full seats fee?

Hi guys, as you can see from the ss, the custom figma slot, doesn’t get properly mirrored on Figma app. As soon as I “double click” somewhere on the designed components (randomly), the components get auto-adjusted on Figma app too magically.  I think it’s more a rendering bug, but I might be wrong. Anyone experiencing this behaviour?  Thanks 

Hi, In the Figma Admin - Resources - npm registry - manage scopes dialog, it is impossible to remove a specific scope. When I remove the scope and then reopen the dialog after page refresh, it shows the scope again in the UI.Figma Make also tries to fetch the package with the scope from the private Figma registry instead of npm because the delete process is bugging. (for Figma engineers)When I add the problematic scope again and then try to delete it, it sends a valid DELETE request to /api/plans/{org id}/npm_private_registry_scopes but later when fetching the list again (/api/plans/{org id}/npm_private_registry/scopes?include_packages=true) the scope comes up with an empty id, which is weird.  

Dear Figma Support Team,I simply intended to log out, but I accidentally deleted my account, so I am very embarrassed. Figma has been an essential part of my professional workflow, and I have several important projects and case studies stored in my account that are crucial for my ongoing work.I have also submitted an inquiry to the customer service center, and the ticket number is #1822134. I ask for your understanding that I am posting this inquiry here as well, as I am currently very anxious and nervous and would like to receive a response as soon as possible.If you can, get my account back, please. If there was a problem or infraction, I would be very grateful if you could let me know what went wrong so I can make sure it doesn't occur again. I have always intended to use Figma sensibly and in accordance with all of your rules. I genuinely respect Figma as a design platform and use it every day to advance my career. In order to continue working uninterrupted, I would be extremely ap

I requested support regarding my Figma billing request but received no response despite submitting numerous feedback forms. How can I get support to answer my question?

Point and Edit get Disabled when you run out of token, it shouldn’t because thats used for manual edit too, not only AI editing

We currently have 2 different workspaces and i would like to combine them, and put everything under one account. What is the process to get this done?

After trying to publish a plugin in my company’s internal network, I keep getting the error “cannot load fields”.This is very important as its a plugin for internal usage of our company, OLX Group.After filling everything, I cannot publish and I see the visual feedback as if I did not fill a mandatory input.I would please ask the help from the Figma team.In the console I see: Error(s) from AuthorField.validate: [{…}]0: {type: 'validation', key: 'INVALID_AUTHOR', data: {…}}length: 1[[Prototype]]: Array(0)(anonymous) @ vendor-core-83c17265f2588e9e.min.js.br:54(anonymous) @ 3117-c1e2355d0c9ab775.min.js.br:78await in (anonymous)(anonymous) @ 3117-c1e2355d0c9ab775.min.js.br:78aB @ vendor-core-83c17265f2588e9e.min.js.br:11oD @ vendor-core-83c17265f2588e9e.min.js.br:11(anonymous) @ vendor-core-83c17265f2588e9e.min.js.br:11(anonymous) @ vendor-core-83c17265f2588e9e.min.js.br:54S @ vendor-core-83c17265f2588e9e.min.js.br:54O @ vendor-core-83c17265f2588e9e.min.js.br:54vendor-core-83c17265f2588e9e

I am facing an issue regarding a design file created in an Education organization. I am an admin on this organization.We cannot find an important design file, and when trying to open it via its ink we see the following error:[image redacted by moderator to remove personal information]I should be the owner of this file, and it does not appear I am anymore. I created it earlier this month. Nobody in our organization has found an email from Figma that this mentions.Here is the link to the file;https://www.figma.com/file/OU8q6gPqyS6FvsORRZeo0H?node-id=123-123&t=USMolF8M9az9XKnF-0&type=design&mode=designThank you.

Hello Figma Support Team,I hope you’re doing well.I am reaching out regarding my application for the Figma for Education plan. I have applied multiple times and submitted the required documentation to verify my student status, but my application has not been approved. Additionally, it seems that my ability to submit further requests may have been restricted or blocked.I would really appreciate it if you could review my case again. I am attaching my student verification documents once more to ensure everything is clear and complete.If there is any issue with the documentation I provided, or if additional information is needed, please let me know and I will be happy to provide whatever is necessary.Thank you very much for your time and assistance.Best regards, Fabrizio D'Isidoro.[attachments redacted by moderator to remove personal information]

[image redacted by moderator to remove personal information]I noted when I was pasting text that some text were blipped. I think you need stricter content policy and what regular text pasted should do.. a lot of malicious injection opportunities.. Part of the text were glitchy and when I removed it the page was more stable 

Good afternoon, I'm trying to export a file. I’ve been trying to over a month now. I’ve reached out for a tech call and still I didn't get an answer. Hoping I'm able to reach someone regarding about this problem.