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Hi, My Figma Make is not working properly. After revising my prompts, the preview shows the updated version correctly, but the actual design file does not reflect any changes. I’ve already tried the following:  Refreshing the file Logging out and logging back in Duplicating the file and continuing from the duplicate  However, the issue still persists. Could you please help me resolve this asap? I’m currently using credits on the prompt but not seeing any results.

실수로 데브 시트를 하나 추가했다가 바로 뺐는데 왜 바로 다음 달 결제가 되는 건가요? 사용 안 할 거고 1분도 사용한 적 없습니다. 추가된 dev 시트 금액 취소해 주세요. 카카오톡으로도 문의드리고 메일로도 문의드렸으며 고객센터 통해서도 문의드렸는데 도대체 언제 답변받을 수 있나요? I accidentally added a dev seat and removed it immediately, so why am I being charged for the following month? I have no intention of using it and have never used it for even a minute. Please cancel the charge for the added dev seat. I've reached out through KakaoTalk, email, and the customer service center — when exactly can I expect a response?

There is a complete lack of synchronization between changes to the workspace in Figma and Figma Mirror. Figma Mirror's search shows PIN'ed files that were deleted long ago, file covers don't update, which significantly complicates navigation, and there's no synchronization between the mobile app and desktop. I have the impression that I'm the only one using your apps, because apparently no one else encounters this problem, or encounters it constantly and turns a blind eye. Please solve the underlying problem with your app.

Hello Figma Support Team,I’ve built and published my site via Figma Sites under the custom domain: www.cozumyapitr.comHowever, when I try to submit the site to Google Search Console, I get the following error:❌ “URL cannot be indexed. robots.txt could not be fetched.”I’ve checked manually and indeed the robots.txt file returns 404 Not Found.Can you please assist me with enabling the robots.txt file or resolving this issue so that my site can be indexed by Google?Thank you very much.

I have accidentally renamed my file by using key commands. Not sure how it happens but the file has been renamed Z. I bet it has to do with Undo key commands. Is there a way to make changing the file name a little harder so this does not happen.

On Tuesday Apr 21, Figma Make started automatically deleting ~100-200 lines of code from disk. When I restore old versions where the lines of code were known to exist, they were missing there as well. If I simply leave my browser open without making any changes, every so often it will automatically refresh and delete the same lines of code again. Claude created this summary for the support team to review:## Environment- Product: **Figma Make** (Claude Code harness)- Primary working directory: `/workspaces/default/code`- Session ID: `86dd3f3e-3f76-4401-8b16-934af9fb8adc`- Transcript: `sessions/86dd3f3e-3f76-4401-8b16-934af9fb8adc/claude/projects/-workspaces-default-code/0cbed7e0-b751-4e17-af46-675810961d4b.jsonl`- Primary file affected: `src/app/pages/CalendarPage.tsx`- Project type: React + Tailwind v4 prototype, non-standard Vite setup (no `index.html`, entrypoint is auto-generated)## Observed PatternThe loss cycle repeats:1. Assistant implements a feature (panels, wizard fields, recu

방금 한시간 전에 구독 결제가 되었습니다 결제수단 취소해주세요 사용하지 않았습니다

Weave video preview are laggy

I'm not sure why, but the Figma desktop version on macOS has a bug where the Apple logo in the top left corner isn't properly placed. It is placed more to the right than any other app. When using the app switcher (cmd-Tab) this is very visible - and frankly quite annoying. I’m using Figma Desktop App version 126.2.10 on macOS 26.4 (Tahoe) on a 14” MacBook Pro (Apple M4 Pro). This bug is already there for quite some time.

How do we go about getting help answering a security/governance questionnaire from Farmers Info Sec?

Hello Figma Support,I urgently need help recovering an important Figma file that was accidentally deleted. I also deleted it from the trash, and I’m hoping it may still be recoverable on your side. This file is important and time-sensitive. Please let me know whether recovery is possible, and if so, what information you need from me to help restore it.Thank you for your urgent assistance.Best regards,

If I attempt to adjust a gradient by dragging the bar ends, the bar just vanishes. Sometimes if I catch the bar end just right, I can drag the gradient around visually, but without seeing the UI bar that represents the angle of it, I have no point of reference and there’s no guarantee I’ve actually clicked on it. Most the time it just vanishes.Restarted, checked for updates (none), restart again… same behavior.Windows 11Related video evidence:  

I export variables from Figmas native export function via the variables panel, but when i try to re-import it it says encountered errors, or imported 2 out of 256 variables successfully. Am I doing something wrong or is this feature broken?

When I export some small social media ads (1400x1800/1440x2560 pixels) they are ok, when I export individually, but if I export 3 at the same time, some of the images are missing.I’ve cleared space on my laptop, as that was suggested as a solution, and have installed the latest desktop version of figma.Issue also happens when I’m using browser version.It’s not happening for my work colleagues who are working on same account, so it’s just me.Any suggestions?

I recently faced a major issue while launching my website built with Figma Make. My site was live, but Google wasn’t indexing any pages — and it took me quite some time to figure out why. Here’s what happened and how I fixed it 👇 ❌ Problem 1: sitemap.xml & robots.txt not workingAfter publishing, both URLs were showing “Not Found”.I tried multiple fixes inside Figma but nothing worked. ✅ Solution:I used Cloudflare Workers to host these files properly. - Connected my domain via DNS (Hostinger → Cloudflare)- Deployed sitemap.xml & robots.txt through Cloudflare- URLs started working perfectly --- ❌ Problem 2: Pages not indexing (Noindex issue)Even after fixing sitemap, Google Search Console showed “Excluded by noindex” 😵 This was frustrating because everything else looked correct. --- ✅ Final Root Cause (Most Important)In Figma Make settings, I had enabled: 👉 “Exclude from search engine results” This means: «Figma was explicitly telling Google NOT to index my website» --- 💡 Fin

My plugin is still under review. It’s been more than 2weeks. Usually it gets approved in few business days. Can anyone from figma can support me?

Please cancel my subscription, I tried to cancel it but it wasn’t clear what I’ve done , I need my money back.  

Figma stopped working, and I found the only solution is to reinstall it.Now I don’t have recently used plug ins (on dekstop app and in web app) - list of previously used plug ins from months ago that I would like to use and I don’t remember their names.I would imagine this problem will touch many people, maybe there would be a way to keep what was used in the web app (online) just as a name list assigned to the user?Small thing, could improve many people’s lives.

Hola, equipo de soporte. Tengo un problema con la visualización de un diseño.Hace poco usé la conexión MCP de Claude con Figma para generar unos slides. Todo quedó perfecto al momento de la creación, pero al volver a abrir el archivo ahora, los elementos aparecen "bugeados": las capas están presentes pero se ven totalmente en negro.He intentado recargar la página y no se soluciona.

When encapsulating components, if a child component is placed inside a slot, after setting the toggle switch for the child component, the slot will be marked as edited. This causes all the controls of the child component to disappear. The expected behavior is that editing the child component (such as turning off an icon, removing a border, etc.) should not be considered as editing the slot, allowing continuous editing of the child component.

Similar topic was created 1 year ago. Figma mouse pointer looks nasty and pixelated when you use a larger than default system pointer size (i’m using Mac).My global cursor pointer looks neat and high-quality everywhere across the system, EXCEPT Figma. Figma’s cursor looks bigger, but the quality of the element is horrible.Is this on your scope in the near future to change the Figma pointer PNG-like to SVG?When you  

Airtel Payments Bank want to integrate Figma with Airtel Bank AD. We need a technical represent to join call on wednesday 26th April-26 in the 2nd Half of the day.Please give the confirmation of the person availablity in the meeting we will discuss.Impact Analysis and security compliance.Consider this request as a high priority..

Subject: Request to recover deleted fileHello Figma Support Team,I accidentally deleted a file and would like to request recovery.Here are the details: File name: BAS Approximate deletion date: 21/4/2569 Account email: (redacted by the moderator due to PII)    This file is very important to my work.Could you please help check if it can be restored?Thank you very much.

When I click on the prototype button, two windows open. The first window remains blank, and the second window always starts at the beginning of the flow. Previously, it was possible to start from a specific screen within the flow. The loading time also seems slower.