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tao li
New Member
July 17, 2026
Solved

can't change preview to "devicd"

  • July 17, 2026
  • 2 replies
  • 96 views

preview is always “window” and i can’t change it to “device”

    Best answer by adamsmasher

    Hi again, ​@tao li! The issue you ran into last week has been resolved by our team. You’ll also notice that the preview options are currently controlled the way you used to previously control them. We’ll eventually update back to the newer method. Let me know if you have any trouble - thank you for your patience while our team looked into this!

    2 replies

    adamsmasher
    Figmate
    Figmate
    July 17, 2026

    Hi, ​@tao li. Thanks for your post - that seems unexpected.

     

    What happens when you click on the mobile icon? Does it change the setting but not update the preview, or does nothing happen at all? I’m wondering if the width and height being set to 0 is causing an issue. If you change the viewport option to something else, then change it back to Fullscreen, does it update the width and height and allow you to the preview to mobile?

    adamsmasher
    Figmate
    Figmate
    July 24, 2026

    Hi again, ​@tao li! The issue you ran into last week has been resolved by our team. You’ll also notice that the preview options are currently controlled the way you used to previously control them. We’ll eventually update back to the newer method. Let me know if you have any trouble - thank you for your patience while our team looked into this!