Overcharged.

Hi ​@lijinyan 👋Thanks for the clear breakdown. That actually makes this easy to explain.

Here's what's happening:

• Your annual plan ($384) covers the 2 seats you had when you renewed, for the full year (July 21, 2026 – July 21, 2027).
• The $20 monthly invoice is for an extra paid seat added on top of those 2. When you add paid seats during an annual term, Figma bills those additional seats on a separate monthly subscription rather than folding them into the annual charge — so you end up with both an annual and a monthly subscription running at the same time, which is why the dates overlap.
• That $20 monthly invoice will keep coming until you either add that seat to your annual subscription or remove/downgrade it.

More detail here: https://help.figma.com/hc/en-us/articles/360041061034-Manage-billing-on-the-Professional-plan#monthly-vs-annual 

One quick note on turning off the automatic charge: there isn't a standalone "turn off auto-payment" switch — what controls it is the seat itself. You've got three options:

• Leave it as-is > the $20 monthly continues
• Convert the seat to annual > one prorated charge, then no more monthly invoices for it
• Remove/downgrade the extra seat > stops the $20 going forward

Could you let me know which outcome you're after — stopping the extra $20 seat, cancelling the annual plan from renewing next year, or both? That way I can point you to the exact steps.

Thanks! — Jaycee

As shown in the picture, can you help me check if there are any additional fees incurred in the future?
Because I have already obtained two annual membership seats, as you mentioned, from July 21, 2026 to July 21, 2027

(*moderator note screenshot removed)

Hey, ​@lijinyan 👋 To help get you specific billing questions, we need to move this to a support ticket. The ID is 2032339 and the subject line is Help with billing and seat clarification. Keep an eye on your email inbox inbox for any follow ups or replies from our team. — Jaycee