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Question

Can't verify my email due to access

  • July 24, 2026
  • 3 replies
  • 14 views
Samir_PRODATA

Basically, I changed my email on Figma account. Because I have no longer access to the old email. Now on Figma Learn I can’t track my ticket activities even tho I receive updates on my new email address. How to solve this?

 

samjum says

3 replies

Jaycee Lewis
Figmate

Hey ​@Samir_PRODATA 👋 Thanks for reaching out. I located your support ticket (ID 2016383) and it looks like Nathan followed up and is working on your case already. Please let me know if I can help with anything else. — Jaycee

Samir_PRODATA
  • Samir_PRODATA
  • Author
  • New Participant
  • July 24, 2026

Hey ​@Jaycee Lewis . It is actually an another case about location and stripe thing. This problem is about only Figma Learn as I see

samjum says
Jaycee Lewis
Figmate

Hi ​@Samir_PRODATA 👋 Let’s get a new ticket for this issue opened. Your ticket ID is 2032785 and subject line is Can't track activities on Figma Learn/verify my email due to access. Best — Jaycee

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