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I imported variables from one design file to another and remapped the variables. For some reason none of the ‘text styles’ show up when I select any text, as if they do not exist in the local variable collection even though they do. I do have the font installed on my local computer, so why would this be happening?I am encountering this problem on both the Figma app and browser versions. Also, the Figma app is the latest version.  

Hello Figma Support Team,I am posting here because I opened a support request on May 18 about an unexpected billing charge, but I have not received a response after multiple follow-ups.I subscribed to the Professional plan expecting the cost to be around $20/month. Later, I was charged an additional $45.60 because two team members were counted as paid Full seats.I understand now that Figma charges per Full seat, but at the time I did not clearly understand that adding people to my team would automatically create additional paid seats and result in a separate charge. I only added team members to collaborate, and I did not intentionally purchase two additional paid Full seats.As soon as I realized the issue, I canceled the renewal to prevent any future charges. My team currently shows 0 Full seats / locked status.This charge was accidental and the amount is significant for me as a student from Egypt. I am kindly requesting a one-time courtesy refund back to my original payment method, no

Hi,I submitted a support ticket 11 days ago but still haven’t received a response, so I’m posting here for help.I originally purchased a single Dev Seat. While trying to edit a file, clicking the “Edit” button automatically upgraded my account to a Full Seat without a clear confirmation or warning.Current situation:My original Dev Seat is still unassigned. I only needed the Full Seat temporarily for about one month, and I already canceled the subscription. However, the upcoming invoice still shows a Full Seat charge.What I’m requesting:To only be charged the price difference for the month I used the Full Seat. To ensure that no further Full Seat charges occur starting next month.Has anyone experienced something similar, or is there any way to get billing support attention faster?Thanks.

Could you please speed up the invoice review? I need it urgently. The account is my community email address.

Hi , I am unable to use a third-party tool (Weavy) because Figma consistently returns figma.com/blocked.html during the connection flow. This happens across Brave and Chrome, on different networks (including mobile hotspot), and even with newly created accounts, which suggests the issue is not account- or device-specific. It appears the tool is attempting to load Figma inside an embedded/iframe context, which is being blocked. Could you please confirm whether embedded authentication or app loading is restricted, and advise the correct redirect or popup OAuth flow that integrations should use to avoid this error? I am accessing Weavy directly through the official website of Weavy (weavy.ai) using my Weavy account. However, when I try to open or connect my designs inside Weavy, the Figma authorization flow redirects to figma.com/blocked.html and returns 401 errors.I understand that the Weavy / Figma integration is not yet fully available on the Figma platform. My concern is that the curr

프로페셔널 계정을 해지했고 설정에서도 reactivate plan 이라고 떠서 취소된 줄 알았는데 취소가 되지 않았고 오늘 결제가 되었습니다프리랜서로 일하며 일을 주었던 개발자를 플랜에 포함시켰었고 5월 첫째주 일이 끝난 후 해지했는데 개발자를 포함한 플랜 돈이 결제되었으며 전혀 사용하지 않았습니다 환불 부탁드립니다영어로 답변주셔도 좋습니다 

I sincerely request a refund for the additional seat charges that were unexpectedly billed due to accidental editor permissions assigned to team members who did not actually use Figma.Our team intended to have only one designer subscribe to and use Figma. While the designer was sharing Figma files with other team members, some members were unintentionally added with editor permissions instead of the intended access level. As a result, additional seat charges appear to have been generated, even though those members did not actually use Figma.The most important point is that only one person on our team actually used Figma. The other team members who were accidentally given editor access did not use Figma in practice, and we never intended to purchase or use additional paid editor seats.We tried to address this issue as soon as we noticed it, but at that time the additional charge did not appear to have been processed yet, and we misunderstood how the billing/refund process would work. No

Hi, I've encountered a problem: when I access Figma from my project through its mcp server, after a while I hit the request limit and am asked to wait 3-4 days. This happens despite me specifying which nodes to look for. How can I solve this problem? And how figma will fix it in the time of using different ai mcp’s

even after owner remove team member from group, some bug donot let member kick out until itself do

I am not able to start a transfer through the chatbot and I need to transfer this asap

Hello Figma support and community,I’ve been using payed Pro plan for over a year ago but I still do not have AI assistant available?Could someone explain why am I missing it as it would come very useful for my ongoing projects.Thanks,Ana

SummaryThe Figma MCP Server (Cloud) runs plugin code in a server-side environment that does not include Arial. Any plugin operation that depends on loading Arial — including figma.loadFontAsync({ family: 'Arial', style: 'Bold' }), text.setTextStyleIdAsync(arialBasedStyleId), or setting fontName to Arial — fails with:The font "Arial Bold" could not be loaded. The syntax is figma.loadFontAsync({ family: "<family>", style: "<style>" }).The same code executed via the Desktop Bridge (plugin running in the user’s local Figma Desktop) succeeds, because Arial is available as a system font on macOS and Windows.This breaks parity between the two MCP execution environments. Code that’s valid against the Plugin API and runs correctly locally cannot be ported to Cloud MCP if it touches Arial.ReproConnect to the Figma MCP Server (Cloud) via any MCP client (e.g. Claude.ai, Claude Code, custom integration) Run any of: await figma.loadFontAsync({ family: 'Arial', style: 'Bold' }); const sty

It says this in the app Your computer may be offline or the Figma server may be experiencing problems.Figma will automatically try to reconnect. The website doesn't work in any browser chrome, Brave or edge. And I have no vpn on and disabled my firewall  

i have 3k credits and only used 2.5k and Figma won’t let me continue without adding more credits.  this happened last month also.  Why can’t I use my 500 credit left?  

Help needed for  for request 1925042, its pending for a day now without any response.

When attempting to paste a layer into a component while multi-editing, the layer will not paste inside the component variants; it will paste outside the component.  If I pasted into just 1 variant it works, but when multi-editing is on, it does not work. Here’s a video demonstrating the behavior:  

Hello Figma Support Team,Our organization recently renewed our annual Professional subscription on May 15, 2026.Before the renewal date, we changed our team settings to include exactly 6 Full seats and downgraded all other accounts to 'Viewer' seats. However, we found that the renewal was still processed and billed for 8 Full seats. To rectify this immediately, we have gone beyond just switching those 2 extra accounts to 'Viewer' and have now completely processed "Revoke admin access" for them.According to our strict internal corporate finance policy, we are strictly prohibited from processing payments that deviate from the pre-approved budget and seat count (6 seats). Currently, our accounting team cannot process this 8-seat invoice, creating a severe administrative issue for us.We have highly valued Figma as our primary collaboration tool for several years. However, due to the complexity of overseas payments and recurring unintended overcharging issues like this incident, our managem

Hi Figma Support Team,I am writing to report a billing issue that has affected my ability to use my annual plan.I originally purchased 2 annual seats for my team. However, I accidentally activated 2 monthly seats, which I never intended to use — no members were ever assigned to them, and they have been completely unused since activation.Recently, I discovered that the monthly seats failed to charge, and as a result, my annual seats have also been locked and are now inaccessible. This is completely unreasonable. If the monthly seats could not be charged, they should have been automatically cancelled and I should have been notified immediately — not left unaware until my entire account was affected.I am now unable to use the 2 annual seats that I have already paid for, simply because of an accidental and unused monthly seat activation. This is unacceptable.I kindly request that you:1. Cancel and remove the 2 unused monthly seats2. Waive or refund any charges related to the monthly seats,

Hi, I applied to the MCP Catalog for access and wanted to follow up on the review timeline.This is blocking an internal project at our company, so even an approximate estimate of how long the review typically takes would be very helpful. If there is anything else we can provide to help move the review forward, please let us know.Thank you,Eduardo Baptista

I am writing to request a refund for an unexpected charge on my account. I had already removed my credit card details from my billing profile, but despite this, an automatic payment of 76 dollar was processed from my account on 23 May. I do not intend to continue using the paid subscription for this billing cycle, and since the card was supposed to be removed, this charge was unintended. Could you please review my account history, cancel any active paid subscriptions, and process a full refund for this latest charge? I made a ticket 2 days ago and still got no answer even ı write ksn private ı will go to my bank and going to solve it that way telling them Money was withdrawn from my card without my knowledge and it is the truth.What a shame figma 

I came across a fun bug today where setting the child of an auto-layout layer made its width increase infinitely.Usually, when setting child layers to fill width, the parent auto-layout layer would auto-switch to a fixed width. However, today, that didn’t happen, and the container kept growing until I manually set it to fixed.See the video.In this case, I have variants for contents (text, number, slot) that I’ve placed in the header cell (but not yet in the body cell), all in the same variant set 

Hi,I’ve been trying to verify my student status for the Figma Education Plan through SheerID, but I keep running into issues. It first said “We’re unable to verify you using the information submitted,” and now it shows “Verification limit exceeded.”My college doesn’t provide official student email IDs — we use Gmail accounts for everything. The problem is, all my classmates got verified using the same kind of Gmail accounts, but I still haven’t received access. Now my Figma files are locked, and I can’t continue my classes or portfolio work.I’d really appreciate it if someone from the Figma team could help me reset my verification or restore access to the Student Plan.Thank you so much for your help.

Hi, Me and my team are currently using the free plan on Figma. Now we have a new dev, it has become apparent that we need to upgrade to give the new dev a ‘dev seat’. As far as I’ve seen on the pricing page, a dev seat for one person should be $12 a month. That is what we would like to do. But when the owner of the board (not me) attempted to do this, it wanted to also give her (the owner) a ‘full seat’ for $16 per month.    At the moment, both me and the owner have full editing access on the free plan. We would like to keep it that way and simply buy one dev seat for our new dev. When we [redacted by forum admin/moderator to remove PII]

Unable to connect to Github from Figma Make, even though my Github Admin has approve the installation. Log ticket #1897502 but not getting any response.

I have Code Connect setup for both Web via React and Android via Jetpack Compose. Both show up correctly in the Figma appe.g. for a Checkbox component:This is the config file where I set my label. This is using the no-parser template. { "codeConnect": { "parser": "react", "include": ["/**/*.figma.js"], "label": "android-compose", "language": "kotlin" }}When I call get_design_context with the remote Figma MCP with a Figma link that uses a Checkbox in the Android repo, it still returns React+Tailwind instead of my Compose code.According to the additional FAQ info here, it should work when I set clientFramework to android-compose but it is still not working