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Report a Problem

Experiencing issues? Report them.

  • 3,043 Topics
  • 7,982 Replies
3043 Topics
Joe_Robinson
Joe_RobinsonNew Member
asked in Report a Problem
Closing variables panel closes the manage libraries panel

Small bug to report.Open both the Variables panel and the Manage Libraries panels. Close the Variable panel using the X The Manage Libraries panel closesThe opposite behavior is also strange:Open both the Variables panel and the Manage Libraries panels. Close the Manage Libraries panel using the X Both panels closeAdditionally, the ability to bring either panel to the front would also be a nice improvement.

132
ksn
Figmate
marte.lara.raf
marte.lara.rafNew Member
asked in Report a Problem
High-upm pixel font doesn't align on grid

I’m working on a pixel font with a upm of 8100, so if I put the type size at 81 it should align perfectly with Figma’s pixel grid. This worked for all my other fonts, but starting from 6500 upm there is a small misalignment on the pixel grid that increases with each letter. So the first letter aligns correctly, the second has a small difference and the third even more.A pixel font with upm 6400 and set at size 64px aligns correctly on the grid, but a font with upm 6500 set at 65px doesn’t.The font’s pixels align correctly on other applications, so is this a bug in Figma?Close-up of the space between two A’s. The first A is aligned correctly, but the second A is not completely on the grid, it is slightly moved to the left.

231
ksn
Figmate
Dima_Novosad1
Dima_Novosad1Active Member
asked in Report a Problem
Intel mac overheating and throttles

There are still noticeable issues with CPU spikes and stuttering. Most notably when making a selection or moving selected objects all the way to the left side, with pointer crossing over to the layers penal. This causes 95C temperature spike and cpu throttling.While screen recording, I somehow clicked back into figma while having the selection active. It appeared without highlights and I could move it but that had no performance impact. Thank you for looking into this. 

742
Dima_Novosad1
Liam Tsang
Liam TsangNew Member
asked in Report a Problem
Global variables controlling component variant state not working correctly in preview

I have a boolean variable that I want to use to toggle between two variants on a component. It is set up correctly and works as expected in the editing mode.But when I add an interaction to a button that toggles the variable, it does not work on the variant. Weirdly, it does work for toggling the appearance of a text box. (I mapped the variable to a text box appearance value for testing). So the issue is not the interaction or mapping of the variable, it seems to be a bug specific to the variant in the preview. This is in Figma sites. I have tried re-creating from scratch and the same issue occurs.

400
Liam Tsang
Sasha Swanson
Sasha SwansonNew Member
asked in Report a Problem
Unable to search and use community plugins

Hi - My plugins is not enabling me to search within the community. For example I have tried searching “Iconify” and it will not search the figma community, only my own assets/created plugins/widgets. I have toggled through all of the options available to me and nothing seems to be working. I’m unsure what I am doing wrong.  

753
Celine_
Figmate
SMAR
SMARNew Member
asked in Report a Problem
Moving objects of figmaresources templates

I am working on a ready-made template from figmaresouces. I am having trouble moving objects in it, such as texts and shapes. Please help.

30
SMAR
Betul
BetulNew Member
asked in Report a Problem
Figma Freezes When Deleting a Mode (Variables)

When trying to delete a mode of a color variable, Figma freezes. This issue occurs in both the desktop app and the web version. I have tried everything to resolve this issue and also contacted the support team. Their response was: “Please rest assured that our engineering team is dedicated to resolving this issue as quickly as possible. We are committed to keeping you updated throughout the process and will provide new information as soon as it becomes available. Thank you so much for your patience and understanding—we will make sure you are informed every step of the way.” However, I urgently need a solution. I am unable to use this design system library with the business plan. I have no idea when this will be fixed. I saw a user report the same issue four months ago, and it seems like nothing has changed since then.I need an immediate solution—this is blocking my workflow!  

281
Celine_
Figmate
Gorkem
GorkemNew Member
asked in Report a Problem
Constraints Problem of objects, in group or frame

Hi,Sometimes I use group objects instead of auto layuot ​​when necessary, but I noticed that this has been changed with recent updates. Is this a bug or a deliberate update?For example, there are 2 layers in the frame, when I collapse the frame from the right side, although they have the same constraints(left-Top), the first object remains fixed while the second object is repositioned.Thanks.. LayersConstraints 1View after smaller witdh frame 

70
Gorkem
Marina Iusenbeli
Marina IusenbeliNew Member
asked in Report a Problem
Hmm, we couldn’t find that one…

I can't find my Figma file. I worked on it last time, but I can't find it in my files or in deleted files. How can I recover it?Notification: Hmm, we couldn't find it... This file may have been deleted, moved, or become unavailable. Try contacting the owner of the fileI am the owner of this file from a second account. I can't find it. Please help and recover it!Link: [redacted by forum admin/moderator to remove PII]Best regards, Marina Iusenbeli

251
Celine_
Figmate
Vitorya_K
Vitorya_KNew Member
posted in Report a Problem
Stop moving options around the interface

PLease stop moving most commonly used buttons to new places all the time!It isvery bad us practise, each time I need to spend time to learn where I can find an options that was moved or has a new look, like whith this auto layout flow buttons, which where presented as a dropdown before. Very subtle and unexpected change.

120
Vitorya_K
jeeva26
jeeva26New Member
posted in Report a Problem
My Slide filess are missing

How to recover my figma slide files

80
jeeva26
P
PeroPaparNew Member
asked in Report a Problem
Will video be fixed in prototyping for mobile ever?

As the heading suggests.

190
P
Eduardo Vega
Eduardo VegaNew Member
asked in Report a Problem
Can't find unhide Left SIdebar in FigJam

Noobie here but I’ve looked at all the forums and videos on this. NOT talking about the UI hide which seems to work in hiding the BOTTOM icon bar. I was using the LEFT sidebar which contains icons in for process planning etc. I hid it and now it is gone in both online and app versions. NOT fixed de clearing cache OR by using view UI  

230
Eduardo Vega
ernex
ernexNew Member
asked in Report a Problem
Figma Sites

Hi, I am triying Figma sites, I have a question I am not able to visualize fonts installed by me, just Google Fonts, is this normal? is a bug? I cant read anywhere about this issue.

2273
Oleksandr Starodubtsev
Miodrag Radivojevic
Miodrag RadivojevicNew Member
posted in Report a Problem
Bug report: Increase corner radius with mouse doesn't work

Since last few updates i notices that Corner radius and Opacity in Appearance section does not work with mouse slide.

211
zkfflvlr
Zeinab Ghaderi
Zeinab GhaderiNew Member
asked in Report a Problem
Artificial intelligence

HelloMy account used to have AI enabled, but it is no longer enabled. Please return this feature to me. Thank you.😢🙏🏻

60
Zeinab Ghaderi
yehsooool
yehsoooolNew Member
asked in Report a Problem
can't find auto layout secion on the right section

I can’t find layout after the update.I used to see one when I created a frame with shift + a . 

1941
Ondrej_Pavlicek
satgo1546
satgo1546New Member
posted in Report a Problem
Local font (FigmaAgent) stops working randomly on Windows with WSL in mirrored network mode

I use Figma in browser (Chrome 136) on Windows 11 23H2. Recently I’m experiencing missing fonts in design files, yet the missing fonts are installed and usable on my computer. The settings panel insists that I have not installed FigmaAgent, but I have. Reinstalling FigmaAgent does not solve the problem.The problem does not always manifest itself. It sometimes goes away after a reboot.Other topics in this forum suggests that figma_agent.exe might have not been started. That’s not the case. The program is properly configured to run on startup, and I can see it in Task Manager.However, in Resource Monitor, I see no program listening port 44950. Apparently figma_agent.exe somehow failed to bind the port, but there is no diagnostics because it is a GUI program and does not output anything with OutputDebugString. Killing and relaunching figma_agent.exe does not help.I try to bind the port myself (e.g., with py -m http.server 44950). It fails with “PermissionError: [Errno 10013] An attempt wa

370
satgo1546
Sofian.bll
Sofian.bllNew Member
asked in Report a Problem
Figma Draw not showing on my EDU plan..

RESOLVED

481
djv
Figmate
Vasil Chuchman
Vasil ChuchmanNew Member
asked in Report a Problem
Community Button

So - first of All, the button appears for a second, and thenb just disappears. I tried to check it up on different accounts. 2nd of all - When looking troughout all figma community files, why not to let person open few sources like links in browser? - its really frustrating that sometimes faster way is to re-enter the tab and write the same input in search field

30
Vasil Chuchman
ObeeKrak
ObeeKrakNew Member
posted in Report a Problem
Layout guides break the layout

950
ObeeKrak
Raccoon.ie
Raccoon.ieNew Member
asked in Report a Problem
Unintended action triggered on newly updated Auto-layout feature

This area of the interface is currently registering actions on mouse release, even when the press starts outside and the cursor is only moved into the area before releasing. As someone using a drawing tablet instead of a mouse, I find this quite frustrating, since it's easy to accidentally release the mouse within this area after adjusting the gap on the side.Details:I use a drawing tablet instead of a mouse. When adjusting the Gap (on the right side), I highlight the Gap field with the pen pointer, then quickly move the cursor back into the design area. If I perform the action quickly, the pointer often slides over the alignment adjustment area before being released. That’s how I discovered the issue. 

80
Raccoon.ie
Irina_Kozinska
Irina_KozinskaNew Member
asked in Report a Problem
How to set a frame as a cover

Now I can’t set a cover. I followed the instructions to move the artboard to the top-left corner, but it doesn’t work. Please bring back the feature to manually set an artboard as a cover — without it, files are no longer visually organized.

311
Raphael_M
Ghazal1
Ghazal1New Member
asked in Report a Problem
Unable to Activate AI Features on My Figma Account

I’m unable to activate or access the AI features. I’ve checked for updates and tried basic troubleshooting steps, but the feature still doesn’t appear to be available for me.Could you please help me resolve this issue or let me know if there are any requirements I might be missing? Thank you in advance for your support!

3669
haiwaidesign
Heather_Tompkins
Heather_TompkinsNew Member
asked in Report a Problem
Exporting Slides to PDF creates huge files

I’m trying to switch my team to using Slides, but when they export the decks to PDF they are reporting huge file sizes (over 10MB) even when setting the quality to “low”. Even with very basic slides, the files are large, how can we get decks below 5MB without having to use a 3rd party compressor? And why are they so massive?

1661
Ben_Katz
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