Hello Figma Support Team,
We need assistance with a SAML SSO configuration for one of our Figma Enterprise organizations. Our customer currently has two independent Figma Enterprise contracts/organizations. SAML SSO and SCIM are already configured and working correctly in the first organization. We recently configured SAML SSO and SCIM for the second Enterprise organization.
For this second environment, we created a separate Enterprise Application in Microsoft Entra ID and configured it using the Tenant ID, Entity ID and ACS URL provided by Figma. However, when an existing Figma user attempts to authenticate by selecting "Use single sign-on (SSO)", the authentication fails with the following error: "The certificate configured in Figma does not match the IdP's signing certificate." Error details: HTTP Status: 422 Error ID: auth.error.saml_invalid_signature Message: The certificate configured in Figma does not match the IdP's signing certificate.
The first Figma Enterprise organization continues to work normally with SAML SSO using its own Microsoft Entra ID application. We would like Figma Support to help us investigate the configuration of the second organization and confirm whether there is any limitation or conflict when configuring two independent Figma Enterprise organizations using separate Microsoft Entra ID Enterprise Applications.
Could you please help us with the following questions?
1. Is it fully supported to configure SAML SSO and SCIM for two independent Figma Enterprise organizations using separate Microsoft Entra ID Enterprise Applications?
2. Is there any known limitation or restriction when the same Microsoft Entra ID tenant is used for multiple Figma Enterprise organizations?
3. Could the SAML signing certificate used by the first Figma application affect or conflict with the second Figma organization?
4. Does each Figma organization/tenant require a different SAML signing certificate, or can the same Microsoft Entra ID signing certificate be used for multiple Figma applications?
5. Could you please verify whether the SAML configuration associated with the second Figma Tenant ID is correctly associated with the expected IdP signing certificate?
6. Is there any specific configuration that we should review in Microsoft Entra ID regarding the SAML Signing Certificate, Entity ID, Reply URL (ACS), Sign-on URL, or federation metadata?
We can provide the following information if required: - Figma Tenant ID - Microsoft Entra Enterprise Application configuration - SAML metadata - SAML signing certificate details - SAML authentication/error logs - Screenshots of the configuration and error We have attached a screenshot showing the error encountered during authentication. Thank you for your assistance.
