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이금주
이금주
New Member
September 3, 2026
Question

I would like a refund for the subscription payment made yesterday.

  • September 3, 2026
  • 1 reply
  • 16 views
Hello. I forgot to cancel my subscription, so I was charged yesterday. I haven't used the service and would like to request a refund. Is that possible?I look forward to your reply. Thank you.

    1 reply

    djv
    Figmate
    djv
    Community Support
    September 4, 2026

    Hi ​@이금주, thanks for reaching out! 

    I’m Denise from the Community team at Figma. My team here in the forum isn’t able to assist with Billing issues, but I saw that you’ve already written to support directly on ticket #2112858. Elmira replied to you about an hour ago. Please check you email inbox at your earliest convenience. 

    If you have any further questions or concerns, please reply directly to our support team via email. 

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