Bug: files not listed after being moved

Forum|Forum|17 days ago
September 3, 2026
4 replies
60 views

Hi,

I'm running into a bug and would appreciate your help. I moved some files from one team to another (I'm the owner of both teams), and since the move, the files aren't displayed anywhere, they don't show up in the destination team and folder when I browse it. I can still find them through search and open them from there, but if I right-click on the file and choose "Show in folder," it takes me to the folder they should be in, but that folder appears completely empty.

I own both teams, so this isn't a permissions issue. It seems like the files still exist and are individually accessible, but they've lost their visible link.

Thanks in advance for your help!

Ricky Jonathans

New Member

Yes, I’m having the same problem today. When I move my Figma design files to another folder that I created, they don’t show up. Let me know if its solve or when you have a solution please

Jaycee Lewis

Figmate

Hey hey @Joy Oppliger 🤩 Thank you for reporting. I opened a support ticket for this. The ID is 2111445 and the email subject line is Files not listed in destination folder after cross-team move. Please keep an eye on your email (and spam folder if necessary) for the email and any replies from our team. i added a few additional requests to help the team with your case. Thanks again! — Jaycee

Jaycee Lewis

Figmate

Hi @Joy Oppliger @Ricky Jonathans 👋 Can you refresh or update (if Desktop) your Figma and try again please? Thank you! — Jaycee

Joy OppligerAuthor

New Member

Hi @Jaycee Lewis,

Thanks a lot to the team for identifying and resolving the issue so quickly! 🤩 Moving files across teams now works perfectly, we couldn’t reproduce the bug we encountered yesterday.

Thank you!

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