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I couldn't verify using our school email even though our school is listed in the school list—it throws an error. I've emailed SheerID support, filled out their support form, and done everything possible, but I can see now that Figma and SheerID are not respecting our time and not taking our concerns seriously. To give them a taste of their own medicine, if you're facing all these similar issues, let's review them on G2 and Trustpilot with 0 stars. This is my last option. I emailed Figma Education and Support with all the necessary documents that show we're a government school in Nepal. I'll ask my whole school's students to review them, and we'll see how they feel about it. They say they will respond in 3-6 business days, and

When i have my app in preview mode you can select iphone 16 etc and how what it looks like in a real phone. however when you click full screen mode - to say share with stakeholders the app becomes all disjointed/looks messy - is there a way to share your figma make design in the iphone mode - like we do with figma prototypes?also ive tried to change the light grey background colour in the code and doesn’t seem to work - any ideas?

Hello Figma Community,I’m currently a design student and recently re-verified my Figma Education Plan. On September 25th, I received an email confirming that my status was updated successfully.However, when I log in now, it’s asking me to verify again — and I keep getting this error message:Verification Limit ExceededWe're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer.Has anyone experienced this before or knows how to fix it? I’d really appreciate any advice or solutions!Thanks so much 

In prototype mode when you change the animation type (smart animate, dissolve, instant etc) it resets the duration each time.It’s quite annoying as if I’m trying to experiment with different animation effects It’s also changing the duration. They should be seperate changes.

Hi. When using both RTL and LTR text in a single text box, using the RTL text direction, everything is fine when LTR words come in the middle of RTL words, until you use LTR numbers with the LTR word. It messes up and puts the number as RTL instead! So if I write 2 Apples, in the explained scenario, it will look like Apples 2! (Spacing causes this, as i believe numbers can’t be recognized as LTR/RTL it defaults it as text direction override) Is there anything I’m doing wrong, or this is a bug to be reported?

When I use Copy as PNG on a selection/frame/image, Figma shows:“Copy failed. Your selection might be too large for the clipboard.”Exporting the same thing as a PNG file usually works, but copying to the clipboard does not even for size 1600x1600px. EnvironmentFigma: Desktop Beta app OS: Windows 11 File type: Design file  

We’ve noticed that in our organization, the “Share” feature under a Project doesn’t display the full list of members. It seems like the team member list is not synced or updated to include the latest members. Because of this, when we add new members to the organization, they still can’t directly see existing Projects. We have to manually invite them by email each time, which is quite inconvenient. Could someone confirm if this is a known issue or if there’s a workaround? Thanks! Our organization has 35 View Seats, 3 Dev Seats, and 23 Full Seats in total.However, when checking the Project’s “Share” me

 I’m a student from a state university in India, and I’m facing issues getting verified for the Figma Education Plan. Firstly, I exceeded my limit to verify myself.So I reached out to both SheerID and Figma support, and after days of waiting, SheerId tells me that I cannot be verified unless I have a school-issued email. The problem is that my college does not provide a school email ID like many other institutions in India. I’ve already shared my student ID card with the team but i am being asked to come back with a student email id. The thing is how can i when not a single student in my university has a college email id. This new issue along with the entire verification limit exceed loop is just so exhausting.  Its just simply unfair that i wont be eligible for a student plan despite being a legit student just because i dont have a school-issued email id.  I genuinely request people @figma to consider other legit documents as proof, for those with

I have followed the MCP server setup instructions, and tried connecting the started server to Cursor. However, the connection is stuck in “Loading tools” as can be seen in the screenshot. I need a way forward!  

When I try to share the Figma Make file I get these exclamation icons next to the can edit dropdown menu and it says an admin must update this seat so they can edit but I added one of the people who have the exclamation icons next to their permissions to my team? And we’re all on educational accounts and I really need to be able to collaborate on the website we made to do our final T_T please help 

Hello.I mistakenly made a payment for the wrong team I'm managing.It was for one seat on the Professional plan. I canceled the plan immediately after payment, but it seems refunds aren't possible online. Could you please assist me?Thank you.

I'm encountering an issue in Figma Make where I tried to undo changes by restoring previous versions.  However, each attempt results in a "reasoning" or "try again" notification, and nothing seems to change. I'm now stuck and unable to revert or move forward.Has anyone experienced this before? Any suggestions on how to resolve it or force a reset to a stable or even published version?

Sorry, solved!

I’ve created a project in Figma, and it’s working fine—I can also view the React code. However, when I tried to export and run it on my local system, I noticed that a required file, package.json, is missing.Could you please guide me on how to properly run this project locally? I already have the necessary technologies installed on my system.

I was reviewing the Figma MCP server guide, and it mentions that the MCP Client can be requested by submitting details through the https://form.asana.com/?k=kBG-ejRQTdY8x_H6a4vM3Q&d=10497086658021 form.Could you kindly confirm if this is the correct process to obtain access to the MCP Client? I want to access the Figma MCP Server from our own Oauth client credentials. 

Greetings fellow Figma users! Last week I designed a social media post for a client using Montserrat as the main font. Today I was designing another one for them, so I copied the text boxes to another Frame. As soon as I selected them with the text editing tool the appearance of the font changed.These are all NOT locally installed Google fonts, so it might be related to an update on the library of Google fonts, or Figma’s for that matter. I tried to verify this with the Way Back Machine, although the website snapshots aren’t loading properly. Has anyone identified something like this before? if so, how can it be fixed?Thanks in advance! 😁 The image shows 2 groups of texts written with the typeface “Montserrat”, exemplifying how its appearance changed fr

Okay, here's the thing. I created a 9-state Toggle Button.  This button component has the following properties:  Style: Filled, Tonal, Outline, Elevated, Error, Information, Accent.(This property refers to the button's colors and style.) Shape: Round to Square, Square to Round, Round, Square.(This property refers to the button's appearance before and after selection.) Type: Unselected, Transition Selecting, Selected, Transition Unselecting, Inactive.(Button states, such as hovered, exist both with the button unselected and with it selected. This property helps differentiate shared states between component variants.) 

Hey everyone,I’ve been testing a custom React component on a Figma Site (built with Figma’s new code components / figma:react), and I’m having trouble tracking clicks with Google Analytics 4 (GA4).Here’s what I’ve done so far: Added my GA4 Measurement ID (e.g. G-XXXXXXX) in Site settings → Analytics Confirmed that the gtag script is loading properly (I can see gtag() in the console) Added a simple component that fires an event on click: if (window.gtag) { window.gtag("event", "cta_button_click", { content_type: "cta_button", button_text: "Get Started", }); } The console shows the log correctly on click, but nothing appears in GA4 → Realtime → Events or DebugView. It feels like the event is being called in a sandboxed context where analytics can’t act

I took dev subscription by mistake and I want to cancel it. Please help me get refund.

Hello Figma Team,I’m a student at the Minneapolis College of Art and Design (Graphic and Web Design, expected graduation 2027). For my coursework, I need access to a project in Figma that my professor invited me to. Unfortunately, I’ve been completely blocked by SheerID’s broken verification process.Here’s what happened: I entered all my details correctly (school, program, dates, etc.). SheerID didn’t respond for days and then simply closed my case, saying they “were unable to process the request.” I offered multiple times to provide documents (passport, student ID, enrollment confirmation), even to join a video call - they just ignored this. I have reached out to Figma support several times, but every time I only get the same response: “Please contact SheerID.” But what am I supposed to do if SheerID does not reply and simply ignores my requests?   This is absolutely u

If I have an element under an absolute in the layout, I can click on the element under that absolute, which is very annoying. I have multiple simultaneous clicks in my prototype.

Hi. I’m currently participating in a online bootcamp/school. The bootcamp admins asked for re-verification for all of us students but it’s still in the proces from Figma’s side. (Same as support tickets from the teachers)I tried to submit a support ticket myself, but was told to write here as I’m a student and don’t have a paid plan yet, so no direct support for me 😥The problem:Some of us students have warning that the education status has expired just on the left panel, some of us have it in yellow at the top panel and I myself and few other students are fully "locked" out of our homeworks and can only view thgem without being ablet do rest of them on time to get our marks.  We have last 10 days of our bootcamp and can’t finish it.Is there any way how to sort that kind of a problem? Thanks~

I’ve been working on a branch for some time and just went to merge it back into master but there’s no option to do so?  I’ve also realised that if i try to copy anything from the branch it doesn’t copy into a new figma file at all, neither can I copy into this branch from master or another figma file either. It’s like the branch itself is no longer there but it does appear in the list of all branches still… I can’t even create a new branch and copy it all over and merge it that way as it doesn’t let me copy the elements!  Has anyone come across this same issue?   

In Figma Slides, when navigating to Grid view, you are able to configure the Page color. But when doing so, nothing changes. The background of the canvas remains #F5F5F5. It would be helpful to be able to differentiate the color of your slides from the background if the slide background is also #F5F5F5 (or a similar light grey).

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