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Kingdom Vision
Kingdom Vision
New Member
September 30, 2026
Solved

One of my designer, permanently deleted a Figma file, Please confirm if there is any recovery option.

Hello Figma Support Team,

https://www.figma.com/proto/5lmt9BWwKEzNN80QlSxiRF/Nicholas-Hairdressing?page-id=0%3A1&node-id=88-2&viewport=-367%2C230%2C0.11&t=RxvfCFCnpfgJTb91-8&scaling=scale-down-width&content-scaling=fixed&hide-ui=1 

One of colleague designer, who have my account access, mistakenly deleted the above figma file. Is there any way to recover it. I know that its a irreversible action, but I read that Figma hold these files for some legal purpose. 

If its possible to restore these file, then please let me know, it will be a big favor to me.

Thanks in Advance. 

Irfan.

This topic has been closed for replies.
Celine_
Celine_Solution
Community Support
September 30, 2026

Hey again Irfan, happy to help here! As mentioned in the other thread, this needs to be reviewed directly by our Support team rather than here in the Figma Forum, since it involves account-specific file recovery.

I've gone ahead and created a support ticket on your behalf with the file URL and context you've shared. As this is an individual account issue, we're not able to confirm or process the recovery here. Our support team will review your case and follow up with you directly through your support case.

For reference, your case number is: #2162620, sent to your email address: ixxxo@kxxxm-vxxn.xxm. Thanks for your patience while this is reviewed, and please continue the conversation directly your case.
I am closing the thread here as it’s been addressed here, thank you!

Update: Good news! The support agent has replied to you, and confirmed that it does not appear to have been permanently deleted. Please check directly your support case directly for the next steps!

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2 replies

Kingdom Vision
Kingdom VisionAuthor
New Member
September 30, 2026

Hello ​@Celine_ , Can you please help me on this. 

Celine_
Figmate
Celine_Solution
Community Support
September 30, 2026

Hey again Irfan, happy to help here! As mentioned in the other thread, this needs to be reviewed directly by our Support team rather than here in the Figma Forum, since it involves account-specific file recovery.

I've gone ahead and created a support ticket on your behalf with the file URL and context you've shared. As this is an individual account issue, we're not able to confirm or process the recovery here. Our support team will review your case and follow up with you directly through your support case.

For reference, your case number is: #2162620, sent to your email address: ixxxo@kxxxm-vxxn.xxm. Thanks for your patience while this is reviewed, and please continue the conversation directly your case.
I am closing the thread here as it’s been addressed here, thank you!

Update: Good news! The support agent has replied to you, and confirmed that it does not appear to have been permanently deleted. Please check directly your support case directly for the next steps!

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