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Lunili
New Member
September 4, 2026
Solved

Figma Education Verification Failing

  • September 4, 2026
  • 3 replies
  • 91 views

Hi there, I’m a high school student who has been developing and designing software for almost 6 years now.

Here is the issue, I have tried to register for the education plan with my xxxxxxxxxx@csspo.ca school email address, the domain is supposed to be something like csspo.gouv.qc.ca or smth like that but for some reason this year “csspo.ca” is the domain the school has given us (which doesn’t get recognized as a valid education domain name).

I have used Figma Education in the past and honestly it has been a hastle since the recent changes to the verification system.

I have emailed Figma’s support team several times now with no reply, and I really hope to get help this time.

Thank you in advance,

Best answer by Celine_

Hi Lunili, thanks for reaching out in the Figma Forum. Since csspo.ca is your current school-issued domain but isn’t being recognized, please ask a teacher or school administrator to submit it through our K–12 Domain Request form. Our Education team can then review the school and domain for eligibility. Thank you!

3 replies

Celine_
Figmate
Celine_Answer
Community Support
September 4, 2026

Hi Lunili, thanks for reaching out in the Figma Forum. Since csspo.ca is your current school-issued domain but isn’t being recognized, please ask a teacher or school administrator to submit it through our K–12 Domain Request form. Our Education team can then review the school and domain for eligibility. Thank you!

Lunili
LuniliAuthor
New Member
September 27, 2026

Hi the form has been sent over 2 weeks ago, and my domain is still not registered, I haven’t received any email about it either.

 

I understand that the team may be busy, but i was wondering if it would be possible to get an update on what may be going on.

 

If you wish to reach me privately, my discord username is “itslunili”

(I wont be leaving my email here for obvious reasons)

Thank you very much,

Lunili
LuniliAuthor
New Member
September 5, 2026

Thank you for the quick reply, I’ll try that, hopefully they don’ t mind

Thank you!