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I have a few elements in a group. That group is contained in frame. If I select Vertical layout, the elements now placed in horizontal line, and if I select Horizontal layout, the placement would be vertical. If I do the same while the group is not in that frame, the result would be as expected.      

Recently, when I change everything in my frame from the width setting “hug” to “fill” and then do something else in the same frame, the settings I just changed jump back to “hug”. Doing something else can even just mean selecting a different component on the same frame. On the second time around it usually sticks.I have noticed this happens especially, if I’m using components and just change the instance’s width. Weird little bug. Anyone else experience this?

Whenever I accidentally presses these combination it quit my whole figma app, yes I know that figma auto save things but it should be prevented by just adding confirmation popup like Are you sure you wanted to close all figma files etc.  I have faced this many time please either remove this combination or add some kind of second confirmation.Thanks

Hello, I am facing a bug where my FigJam board slowly scrolls to the right whenever my cursor is anywhere on the screen. The only way I can get it to not scroll is by holding a key on my keyboard. I have refreshed, restarted my session, turned my mouse off and on, but it is continuing to scroll. This is not happening on other web pages with left/right scroll, so I do not think it is related to hardware.

Hello, Can anyone help me? I am trying to log in to my account and I am not receiving an authentication email and I think I have lost access to my account. Is there any way to switch the email connected to my account?

Hi,We have an issue with DNS record verification in Figma sites.All DNS records (including CNAME and any required verification records) have been correctly configured according to Figma’s requirements and have ​​successfully propagated​​. It’s now been ​​over 5 days since the DNS changes but we still have an issue with the CNAME record. The checking in Figma is down : It’s up for the TXT and A records.Thanks for your help !Max

First of all — huge fan of Figma Make. It’s an amazing product, our whole studio’s been obsessed with it since day one. But right now we’ve hit a major roadblock that completely stopped our workflow 😬The issue is with the “Import from Figma” feature in Figma Make simply doesn’t work.When you click the button — absolutely nothing happens (no error, message no loading, no import)— tested it on several different accounts — restarted and reinstalled the app — tried using it via browser and in new files it’s literally blocking our entire studio’s workflow. Please help us fix thislove

I have an input box component used in a prototype that is supposed to expand vertically as the text grows. However, there’s a noticeable flicker around the border whenever the component grows in height.I tried rebuilding the input box from scratch, but the issue still occurs. It looks like the flicker happens when I add the border around it, but no idea why or how to fix it. PS: all the properties are the same in all components 

I am writing a prompt for vscode that has a rule both calls to get_design_context and get_screenshot succeed before making any changes. The agent says that get_screenshot fails because it returns an empty string

Hello, In slides deck, I’m stuck with theme colors that I can’t rename or delete. Am I missing something ?

Hi! Yesterday I received a message saying "Your account has been suspended." Please tell me for what reason and what happened? I need the data from it or, if possible, restore the account itself.The account was linked to the mail:[redacted]Thx

Hello dear community,I hope for your input to solve this very particular problem which is giving me a headache since quiet a while. In my companies design system we utilize Modes to alter the font styles across all viewports. Everything is defined to be responsive, except the font-weight. The font weight is defined on a global scale on our primitive level.My companies Font is Helvetica Display Now. Which is running in OTF format on my Mac. When using this font in Figma a strange behavior happens:  When applying the correct font weight in the variable for regular as specified in the

I paid to access dev mode. My card was charged and I can see in Figma I have a Dev seat. But when I click to access dev mode I get the same message telling me I need to ask an admin to enter dev mode? What gives?   

I tried the unsubscribe link and it took me to a 404 page. I tried to use the “Contact Us” feature in Figma and it told me there was an error when I tried to send my message. I would like to get off this crazy train.

I’ve tried several of the remedies suggested in a previous post. But it seems like a compatibility issue between the desktop app and the updated display drivers.

Hi Figma,following use case:30 slides, 4 contain 720p videos, the rest 1080p images.Client receives the shared link, quickly skips through all slides. Client sees some unloaded image frames and pixelated images, fine, that’s expected. Client assumes the images and videos will load at some point, so he waits. The current slide finishes loading, okay. Client quickly skips back to previous slides, and here’s the issue: those slides are unloaded again, and Figma shows the lower-resolution versions again instead.So the client’s expectation that “the presentation is loading in the background” is actually not true, slides get unloaded as they navigate. I assume this is related to: https://help.figma.com/hc/en-us/articles/360052988373-Image-loading-and-performanceYes, there’s the option to make the file ava

This just started today. After any prompt I make in apparently any existing Figma Make file I have, I’m getting a “something went wrong error”.After the prompt, the system does the work. But as it is working and describing what it is doing, after maybe 20 seconds, I get the error message.This happens both in the browser and in the desktop app.I’m using a Mac, and I’ve gone through the troubleshooting checklist. 

Hey team. I hope you are doing well.I'm testing Figma Buzz and having a hard time to zoom to the real size (Zoom to 100%) similar we do on Figma Design. When I try to zoom it to 100% it works same as the Zoom to Fit.Can you help me on that?  Doug LazariniFigma Desktop App version 125.4.9Figma Buzz

Dear Support Team,I'm trying to update my verification for the Figma Education Plan, but without success. I keep getting several error messages saying that the information provided is invalid. My institution does not provide an institutional email, so I use my Gmail account. However, I have documents that prove my enrollment. After several attempts, I received a message saying that the submission limit has been exceeded, and now I can’t submit my request again.Thank you 

I recently heard that Figma make is now free for edu plan users. I do have an edu account made specially for that but why isn’t Figma make not accessible to me still? I want to use it as a practicing product designer!

I created two new icons for my library and after publishing them to work on a prototype they are displaying with some unintended rendering issues. Some line objects of the icon have moved on top of others. I have attached screenshots of the intended icons and the buggy icons. I was able to fix this rendering by resetting the instance and resizing the instance to the intended size but I thought it might be a good bug to report anyway.and the published icon with issues.

Getting the “Publishing failed: Please reload the page to publish” error when I try to publish.I’ve gone through the older treads but haven’t found a solutions beside Figma sent out a fix. I’ve tried everything I can think of including the obvious solutions like reloading tab and restarting computer.I’ve tried deleting all new components and even restored earlier versions, from the version history panel, that were previously published. Yet still no luck. My other libraries will publish, but my main library will not. 🙄

Hi, I’m a university student currently using Figma with my Google account (not my school email).Previously, I successfully verified my Education Plan using my school email address — even though my Figma login email was different. At that time, Figma allowed this setup.However, my verification recently expired. Now, when I try to reverify, it requires that the *logged-in account* itself be the school email address. Because of this change, I can’t reverify my plan, and all my existing projects and files are now locked (read-only).Here are my details:- Figma login email: [redacted by forum moderator to remove PII]- School email used for verification: [redacted by forum moderator to remove PII]- I’m still an active university student.- My projects are very important and I need access urgently.Could you please help me reverify my Ed

When applying text styles that have associated variables attached the values presented do not respect the applied mode. For instance I have a title that has a mode for Mobile (20px), and a mode for TV (40px), when i open up the style, the default mode (in this case mobile) is displayed instead of the TV mode size. I have also observed this within grid layouts when appl

I set a textbox to a font and then change the weight. It either won’t apply the new weight or will jump to the previous textbox. It’s crazy buggy. Never had Figma be so buggy.