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The Figma API endpoint `https://api.figma.com/v1/selections` doesn’t seem to be responding - always resulting in a `504 gateway timeout` after a long delay. With that endpoint down, Principle import is unable to function.I’ve contacted Figma’s engineering team on slack, but wanted to post here so I had somewhere to direct people to follow along for updates.

HelloI would like to request assistance with activating my educational plan for my correct email address, f****r@gmail.com.During the account verification process, I mistakenly selected the wrong email address. I primarily use the Figma desktop app, and when I clicked to verify my account, a browser opened and automatically selected a different email, d*****n@gmail.com, which was active in the browser at the time. I didn't realize the discrepancy and thought I was using my usual email address. As a result, I mistakenly submitted the verification with the incorrect email.Could you please assist in replacing or updating the email address associated with my educational plan to f******r@gmail.com? I would greatly appreciate your help in resolving this matter.More information (verified account):Email address: d******n@gmail.com Verification ID: 68********ba Date of approval: 09/13/2025Thank you for your time and support. I look forward to your prompt assistance.

Another day, another bug in Figma! 20 billion well spent adobe…Now my component’s which are in linked library’s are not updating correctly. I literally have to go into each component, make a edit by selecting another component state, and then Figma will pop up saying theres an update for this component - i select update ALL as i usually do, but its only updating the selected instance of the component. all other versions of the same component in the same page are not being update until I select them and do the same thing! what is this? what am i paying for? Frustration? a 2gb limit which make creating even a simple flow almost impossible? the limits of this thing are becoming as increasingly problematic as the bugs. Please fix it, also stop double charging for edits, when they are different teams, one person can only make one set of edits at one given time! criminal

For some reason the right sidebar has started to be completely blank, but only on one project. I use the browser site and have tried clearing my cache, but it didn’t help. When I first load in the project, the sidebar briefly appears and then disappears. Any idea how to fix this??  

I experience the same issue as that! But that topic has been closed for reply.This is the latest version of my ticker component, with variant:- Info- Success- Warning- Error- Waiting- TipBut if I copy that component (as intance) to other page, like this: As you can see in the picture above, the update icon in the top right corner is active (blue), which shouldn’t be. Because the instance has just been newly copied here using the latest instance directly from the source.If I open the “Variant” options, it still correctly shows the variant list which is the latest variant list:But if I update the component by clicking the update icon, it reverts to old version (as depicted in screenshot below) where:- There was no “Tip” variant that should exist in the latet version- There was “Awaiting Review” variant, which has been removed in the latest version- There was “Multiple Awaiting Reviews” variant, which has been removed in the latest version​​​ I have followed the instruction here to clear

Hello, As a full seat member in my organisation, we were using Figma make when suddenly yesterday a message appears stating that “Figma will not enforce AI credit this year but we used our credit limit for the future”. I am confused by the “future”, what does it mean ? will our credit reset on next billing cycle ? how could we continue to use it as we were having great results and now are stuck. We found a bit frustrating that no warning was made prior the limit was reached. Also, we made around 40 prompts on the app, then stopped working on it for a week and then after coming back yesterday, the limit was reached after 1 extra prompt.Can someone help me or is having the same issue ?Thanks and enjoy your day, 

I have a few elements in a group. That group is contained in frame. If I select Vertical layout, the elements now placed in horizontal line, and if I select Horizontal layout, the placement would be vertical. If I do the same while the group is not in that frame, the result would be as expected.      

Recently, when I change everything in my frame from the width setting “hug” to “fill” and then do something else in the same frame, the settings I just changed jump back to “hug”. Doing something else can even just mean selecting a different component on the same frame. On the second time around it usually sticks.I have noticed this happens especially, if I’m using components and just change the instance’s width. Weird little bug. Anyone else experience this?

Whenever I accidentally presses these combination it quit my whole figma app, yes I know that figma auto save things but it should be prevented by just adding confirmation popup like Are you sure you wanted to close all figma files etc.  I have faced this many time please either remove this combination or add some kind of second confirmation.Thanks

Hello, I am facing a bug where my FigJam board slowly scrolls to the right whenever my cursor is anywhere on the screen. The only way I can get it to not scroll is by holding a key on my keyboard. I have refreshed, restarted my session, turned my mouse off and on, but it is continuing to scroll. This is not happening on other web pages with left/right scroll, so I do not think it is related to hardware.

Hello, Can anyone help me? I am trying to log in to my account and I am not receiving an authentication email and I think I have lost access to my account. Is there any way to switch the email connected to my account?

Hi,We have an issue with DNS record verification in Figma sites.All DNS records (including CNAME and any required verification records) have been correctly configured according to Figma’s requirements and have ​​successfully propagated​​. It’s now been ​​over 5 days since the DNS changes but we still have an issue with the CNAME record. The checking in Figma is down : It’s up for the TXT and A records.Thanks for your help !Max

First of all — huge fan of Figma Make. It’s an amazing product, our whole studio’s been obsessed with it since day one. But right now we’ve hit a major roadblock that completely stopped our workflow 😬The issue is with the “Import from Figma” feature in Figma Make simply doesn’t work.When you click the button — absolutely nothing happens (no error, message no loading, no import)— tested it on several different accounts — restarted and reinstalled the app — tried using it via browser and in new files it’s literally blocking our entire studio’s workflow. Please help us fix thislove

I have an input box component used in a prototype that is supposed to expand vertically as the text grows. However, there’s a noticeable flicker around the border whenever the component grows in height.I tried rebuilding the input box from scratch, but the issue still occurs. It looks like the flicker happens when I add the border around it, but no idea why or how to fix it. PS: all the properties are the same in all components 

I am writing a prompt for vscode that has a rule both calls to get_design_context and get_screenshot succeed before making any changes. The agent says that get_screenshot fails because it returns an empty string

Hello, In slides deck, I’m stuck with theme colors that I can’t rename or delete. Am I missing something ?

Hi! Yesterday I received a message saying "Your account has been suspended." Please tell me for what reason and what happened? I need the data from it or, if possible, restore the account itself.The account was linked to the mail:[redacted]Thx

Hello dear community,I hope for your input to solve this very particular problem which is giving me a headache since quiet a while. In my companies design system we utilize Modes to alter the font styles across all viewports. Everything is defined to be responsive, except the font-weight. The font weight is defined on a global scale on our primitive level.My companies Font is Helvetica Display Now. Which is running in OTF format on my Mac. When using this font in Figma a strange behavior happens:  When applying the correct font weight in the variable for regular as specified in the MDN documentaiton an extra bold font is outputted. To make it even more strange when I apply the string variable “Regular” this happens: The Font is rendered in the correct weight, but no token is applied in the font weight. I know this is a common problem, because only tokens setup as a number are outputted in the dev mode for font weight.This causes friction between developers and design system teams becau

I tried the unsubscribe link and it took me to a 404 page. I tried to use the “Contact Us” feature in Figma and it told me there was an error when I tried to send my message. I would like to get off this crazy train.

I’ve tried several of the remedies suggested in a previous post. But it seems like a compatibility issue between the desktop app and the updated display drivers.

Hi Figma,following use case:30 slides, 4 contain 720p videos, the rest 1080p images.Client receives the shared link, quickly skips through all slides. Client sees some unloaded image frames and pixelated images, fine, that’s expected. Client assumes the images and videos will load at some point, so he waits. The current slide finishes loading, okay. Client quickly skips back to previous slides, and here’s the issue: those slides are unloaded again, and Figma shows the lower-resolution versions again instead.So the client’s expectation that “the presentation is loading in the background” is actually not true, slides get unloaded as they navigate. I assume this is related to: https://help.figma.com/hc/en-us/articles/360052988373-Image-loading-and-performanceYes, there’s the option to make the file available offline, but this requires telling the client to manually enable it. In my opinion, that’s a usability problem when the natural expectation is that the deck preloads in the background

This just started today. After any prompt I make in apparently any existing Figma Make file I have, I’m getting a “something went wrong error”.After the prompt, the system does the work. But as it is working and describing what it is doing, after maybe 20 seconds, I get the error message.This happens both in the browser and in the desktop app.I’m using a Mac, and I’ve gone through the troubleshooting checklist. 

Hey team. I hope you are doing well.I'm testing Figma Buzz and having a hard time to zoom to the real size (Zoom to 100%) similar we do on Figma Design. When I try to zoom it to 100% it works same as the Zoom to Fit.Can you help me on that?  Doug LazariniFigma Desktop App version 125.4.9Figma Buzz

Dear Support Team,I'm trying to update my verification for the Figma Education Plan, but without success. I keep getting several error messages saying that the information provided is invalid. My institution does not provide an institutional email, so I use my Gmail account. However, I have documents that prove my enrollment. After several attempts, I received a message saying that the submission limit has been exceeded, and now I can’t submit my request again.Thank you 

I recently heard that Figma make is now free for edu plan users. I do have an edu account made specially for that but why isn’t Figma make not accessible to me still? I want to use it as a practicing product designer!