I had cancelled my professional plan on December 24th. I had a professional Plan which I had paid for from November 25th to December 25th. But I just received a notification that my card was charged today for the same amount of 23$ on 26th december 2025. Please help refund this. As I do not have any active plan. and in my account it shows than i am in the free plan.
Question
I got changed full 23$ for a cancelled plan. i do not have any active plan
Hi
Our team here in the forum isn’t able to help with Billing, so I’ve created ticket #1657462 on your behalf to connect you with our support team.
They will review your account and be in touch soon. If you have any further questions, please reach out to support directly via email.
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