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wiccaphasespringeternal
wiccaphasespringeternal
New Member
December 25, 2025
Question

Invoice and change counts seats

  • December 25, 2025
  • 1 reply
  • 109 views

There is a problem with the annual plan. I need to change the number of seats in my subscription. I removed one user from Full seat, but the bill remains the same for 4 Seat. Can you help me change the number of paid seats and rebill me?

This topic has been closed for replies.

1 reply

djv
Figmate
djv
Community Support
December 26, 2025

Hi ​@wiccaphasespringeternal, thanks for reaching out! 

Our team here on the forum isn’t able to help with Billing, so I’ve created ticket #1657429 on your behalf to connect you with our support team. 

They will review your account and be in touch soon. If you have any further questions, please reply directly to support via email. 

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