Hi I facing issue in my account [redacted by moderator to remove personal information]
it deducted the monthly fee but show my subscription is free
Question
Plan issue
Hi
As a first step, this article may help clarify how monthly charges can appear: Manage billing on the Professional plan → How billing works.
If that doesn’t fully explain what you’re seeing, I’ve also opened a case with our Product Support team so they can review your account directly. Please reply to the email associated with your case number: 1659369, if you still have questions after reviewing the article, and they’ll take a closer look.
I’ve also removed some personal information from your original post to help keep your account secure. Thanks for your patience while we work through this.
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