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Question

issues with updating the plugin ?

  • December 23, 2025
  • 2 replies
  • 15 views

Synthoframe

Hi!

     I added MFA verification to my account, and now I’m getting this message when trying to update the plugin: "We detected a change to your account details. Please contact support@figma.com to proceed." Could you help me sort this out? My account is [redacted customer PII - DJV 26 Dec 2025].

2 replies

Synthoframe
  • Author
  • New Member
  • December 23, 2025

We detected a change to your account details. Please contact support@figma.com to proceed


djv
Figmate
  • Community Support
  • December 26, 2025

Hi ​@Synthoframe, thanks for reaching out! 

For your privacy and security, I’ve redacted your email address from this topic. Using the email you provided, I saw that you reached out to support directly on ticket #1655243. The team replied to you earlier today, if you’d like to check your inbox. 

If you have any further questions, please reply to support directly via email.