Skip to main content
Question

Reimburse account

  • December 24, 2025
  • 1 reply
  • 2 views

Thomaswantstocancel

I thought I had cancelled my account but must not have, I got billed yesterday. I believe I’ve cancelled my account correctly now, but can I get reimbursed for what I was charged yesterday? 

1 reply

djv
Figmate
  • Community Support
  • December 26, 2025

Hi ​@Thomaswantstocancel, thanks for reaching out! 

Our team here on the forum isn’t able to assist with billing issues, so I’ve created ticket #1657407 on your behalf. 

Someone from support will review your account and be in touch to help soon. If you have any further questions or concerns, please reply to support directly via email.