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Hello,I’m having trouble logging into my Figma account.After entering my email and password, I’m redirected to the verification page, but I do not receive any email with the login code or link.I have already tried:checking spam/junk folders requesting the code multiple times waiting for some time trying different browsers/devicesBut the email still does not arrive.My account email: (redacted by the moderator due to PII)Could you please help me resolve this issue?Thank you.

There used to be hovers in the variables window where you could check if the sematic you used is correct. For instance: is [scale100] 4px or 8px?But now there is no more hover in the variables window, where did it go? It wasn’t perfect but better than having to switch to the primitives set every time you’re not sure which token to use...

I’m having some problems with Figma slots as it seems to not fully support nested component Boolean properties.The situation is that I have componentA with slot and componentB with slot, then nest componentA instance inside componentB’s slot. The issues happen when I try to work with the elements inside the slot of componentA instance. The layer panel looks like below.  Here are the issues:Boolean property doesn’t support all elements inside instance slots. Only the component instances support it, the texts & frame don’t. Value of boolean properties doesn’t effect the elements. E.g. when the value is false, the element is not hidden. Also, detaching property from the elements doesn’t work. Boolean properties are listed for Component B but say they’re not used within. However, deleting the properties will also detach them from the elements. This means that boolean properties for the elements are recognized by the main component, just not correctly. The instances of Component B will

Hi! I’m having an issue where when I select multiple separate frames at the same time and export them together (not grouped, each frame has clip content selected) some of the frames will be missing content that is inside of them. For example the first frame will be fine, but the second frame will be missing one image even though it is inside the frame layer I exported. If I export each frame one at a time, this is not happening. I’m not sure what my issue is and have reinstalled figma. I do this many times a day for work and it has just become a problem for me. It is happening in the desktop app and browser.

Every nodes are malfunctionning and unable to connect or be connected to. I’m a mac user, it seems to be working find on PCs One of my workflow that used to work perfectly  

we have 13000 people coming tomorrow… figma.. pay for what? make a quick demo? then !?!?!?in sted of using you guys we are going to pay a lawyer to sue … worst ai i have seen..since 2006… fakk offf.. worst i ever seen 

The policy of using FIGMA MAKE AI's paid credit is very wrong.It's very good when it works well, so I've already recharged the credits several times and used them for a fee. However, credit consumption is so fast that it's almost mostly used for reworking due to a simple pygma system error.Even if AI does not understand, give the desired answer, or provide a low-quality processing result, we are aware of the stability of AI platforms, so we are using it well. However, it is very wrong to continue using paid credits for system errors, which are problems with simple text processing, and the parts that are now faulty are returned to the previous version, apart from AI.Even AI, which is causing this problem, answered that such credit consumption is unfair. Currently, you pay over $200 to use, and 50% of them consume unacceptable paid credits.It's easy to solve these problems. You need to get a proper understanding and refund the credits that have been consumed by these problems.I think man

Hi -I ordered a full seat Professional plan and when I try to upload MP4 files into the Add Images and Files into the prompt, I get the Open window with Custom Files as the file type. This does not show the MP4s I have on my machine. When I change to All Files and then click on the MP4 to open, I get an error “Can’t upload some file types.” The Learn More button is not helpful. The video size is way under the 200MB limit and I can verify that this works (the exact same video files) for another connected account using the organization plan. So, I know that this is a problem with the Professional account. I have verified this on two separate Professional accounts. This functionality was promised in Professional mode and it is COMPLETELY blocking a project. 

Hello, I need a remote collaborator.If you have any idea, just contact me on tel. ToBeRich666

After updating Claude Desktop to the latest version (April 14, 2026), the Figma MCP extension (v1.0.4) starts successfully but never responds to tool calls. The server initializes, lists tools, and then times out on every subsequent request. The root cause, identified in the MCP logs, is a protocol version mismatch: Claude Desktop now negotiates 2025-11-25, while the Figma extension responds with 2025-06-18.MCP server logs✓ Server started and connected successfully✓ Client → initialize { protocolVersion: "2025-11-25" } ← Claude Desktop✓ Server → initialize { protocolVersion: "2025-06-18" } ← Figma extension✓ tools/list → OK (get_design_context, get_metadata, etc.)✗ Any tool call → no response / timeout after 4 min✗ Client transport closed (intentional shutdown)The pattern repeats on every session restart, reinstall of the extension, and reboot of Claude Desktop. Protocol negotiation succeeds but tool execution never reaches the extension.r

Dear Figma Support Team,I’m reaching out to request assistance in recovering a couple of Figma files that were accidentally deleted from my account. These files are important to my ongoing work, and I would greatly appreciate your help in restoring them if possible.The file names are as follows:Misaal Annotation Dashboard USPS Tracking Dashboard - USPSCould you please check if these files can be retrieved from your backups or version history?Thank you for your support, and I look forward to your response. 

Hi Team,While upgrading subsequent version, I accidentally unpublished the main plugin file that was published and live. I have submitted the plugin once again for your review.Could you please address the request & do the needful as we have 100s of users using this plugin.https://www.figma.com/community/plugin/1612756059828219731/figspecs.Plugin ID: 1612756059828219731Would be grateful if you can restore the plugin at the earliest possible time.Regards,Karthikeyan Sridhar 

I can not find bottom toolbar in Chrome. But it is working in Edge.

Hello, I submitted my plugin to Figma Community, and it has remained in In review for about a month. I have not received any email to my Figma account email about approval, rejection, or next steps. Could you please check whether my submission is still being reviewed and whether any action is needed from my side?

There is currently no way to reassign an existing Slot property to a new or incorrectly assigned frame without fully destroying the component and losing all slot content in published instances.**Steps to reproduce the issue**1. Create a component set with a Slot property (e.g., "Slot ID3") assigned to a specific frame.2. Publish the library and use the component in multiple files, populating the slot with content.3. Later, need to reassign "Slot ID3" to a different frame within the same component (e.g., after restructuring the component layout).4. There is no "reassign" option. The only available path is:   a. Select all affected frames → right-click → convert back to plain frames   b. Assign a new Slot property   c. Delete the old conflicting "Slot ID3" property5. Result: all instances that previously had content in "Slot ID3" lose that content permanently.**Expected behavior**Figma should allow designers to reassign an existing Slot property to a different frame within a component —

My accountFriend’s accountHere’s a comparison of my account and my friend’s.We both go to the same school. Same age. Same email-domains. Same sign-in methods. same education plan. We both selected “High school” when applying for the edu program. (I know that I am not qualified nor have applied to K-12 in the past for sure.)So what’s happening here? Why don’t I have these features when my friend who meets all of the requirements and has the same conditions as me have them?

HiMy account ([redacted by forum moderator to remove PII]) still shows starter plan instead of the professional plan. I verified through sheer ID in which it was approve but still shows the account in starter plan. I tried to re verify but keeps says exceeded the limits for verification. Can my verification be migrated to this account.  Have open tickets but no one has responded . Request assistance. One of my open tickets with screenshot is # 1850783. Thanks

Hello Figma Support,I’m experiencing an issue with my billing.Currently, I have an unpaid invoice on my account, and because of that, I’m unable to manage my subscription — specifically, I cannot cancel it or switch plans. The system seems to block any actions due to the outstanding invoice.Could you please clarify:Why I’m unable to cancel my subscription while the invoice is unpaid? Is it possible to cancel the subscription without paying this invoice? Alternatively, could you remove or reset the invoice so I can manage my plan?At the moment, this situation prevents me from resolving my subscription status.Thank you in advance for your help.Best regards,Tupagon

Hi Figma team,I submitted my plugin Orbital Variables Editor  for review about a month ago and it's still showing as "In Review". No feedback, no rejection, no requests for changes — just silence.I understand review times can vary and that the team is working through a high volume of submissions. I've seen similar threads here recently. What's making this harder is the support experience itself:I tried reaching out through the support chatbot and it loops on itself. It doesn't open a ticket, doesn't escalate, and doesn't hand off to a human. I've sent emails too and only received automated replies from the AI support agent. At this point I don't know if anyone on the review team is actually seeing my submission.Could someone from the community team:Confirm whether Orbital Variables Editor is still in the normal review queue, or if something is blocking it. Check if any action is needed on my end. Let me know the best channel to follow up if the review continues to stall — because the c

The following tools are not available to me when connecting using Codex:use_figma create_new_file search_design_system generate_figma_designThere does not seem to be any information about why these tools are missing. I’d love some guidance here.

i want to sign up for figma education but i dont want to have my school email on my figma account is there any way that i can use my school student pass to verify my status? Or add my school email as second email to use in figma

Hello Figma Support Team,I would like to confirm how many times I was charged for invoice ZBE1TDVN-0001 ($22.00 USD).I can see two possible charges around April 17–20, 2026, but I am not sure if both were actually processed. Could you please check the payment history on my account and let me know? 

I’m experiencing a persistent copy–paste issue in Figma.Whenever I copy frames or components from Figma Make to a Figma Design project, the layout gets distorted — spacing changes, auto-layout breaks, and typography styles don’t map correctly.If anyone has faced this and found a reliable solution, please share. This is slowing down my workflow, especially when combining Make explorations with production-ready design files.

I have successfully uploaded images in Figma Make numerous times but today, i’m trying to upload an image to replace an old one on our Figma Make site and the image will not show up, it’s showing broken despite trying dozens of times. The AI tool is now telling me I can’t upload an image using the “Upload an image” feature built into the chat which is what i’ve used before, and that I need to upload it through the asset library which I’ve never done before and have no idea where it is. I did upload it to my account and provided the embed code and that didn’t work either. i’ve gone through thousands of credits troubleshooting this with the tool. So frustrating. 

Domain: https://www.caligarden.com.mxOur domain was connected with FIGMA and everything was working. We made a DNS change to implement weglot.com and it broke the FIGMA connection. We deleted all the DNS records, removed the domain from FIGMA and set it up again. All the DNS records were updated properly and the green checks were beside the CNAME, TXT and A records. Waiting over 24 hours and no SSL.After waiting 24 hours, removed the domain from FIGMA, deleted the DNS, and set it up again. Now waiting over 2 hours and still no SSL. ChatGPT has reviewed the DNS, the Figma status and has provided the following: Where You Actually Stand Right Now✔ DNS globally correct✔ CNAME correct✔ TXT verified✔ A record correct✔ Figma confirms DNS validatedThe only missing piece is:🔒 Certificate issuance + attachment at Figma’s CDN edge Opened a support ticket on Friday but have not heard back. 1757257 is the case number. Why is the SSL not getting issued?