Hi,
I have filed several tickets over the past month regarding my Config ticket refund and has never heard back from customer services. My latest case number is 1886299, can I please get help on this refund as I am no longer able to attend Config. Thanks!
Hey
I did some searching on my end, and I was able to locate 2 tickets -- one from April 28, and one from yesterday (the one you indicated as #1886299).
While I’m unable to review and issue any potential refunds, I went ahead and escalated your recent case for expedited review. Someone from our marketing/support team will be in touch to assist you.
Thank you for your patience.
Hi figma support. We saw that there are a few refund requests, are there going to be available to buy again? It'd be the best since we'll be traveling from Argentina and we already bought hotel and plane tickets to be in San Francisco during Config's dates but they got sold out and didn't get the chance to buy. Getting the hotel accommodation and plane tickets was part of our organization approval process and it was approved today morning, we're so sad since this was something we started planning two months ago and our organization time for approving these requests is long. We'll be tremendously grateful if you could help us since traveling from our country is a big deal and effort for us. 🙏 Thank you!
Hi
I came across your post regarding your Config ticket refund request. If the ticket is still available, I’d be interested in purchasing it, as tickets are currently sold out on the website.
I recently joined a new company and my whole design team is attending Config, so I’m hoping to join them as well.
Please let me know. Thank you!
Hi All, thanks for chiming in here!
Excited to hear that you want to join us in-person at Config! In-person tickets for Config 2026 are officially sold out, and there are currently no plans for tickets to become available again. But since cancellation and refunds are still available to current ticket holders through May 22, 2026, at 11:59 PM PDT, those tickets may become available for purchase.
If you haven’t already, please reach out to our Config support team directly for help. There is a Contact link listed at the bottom of our Config 2026 FAQ page here.
If there are any Config 2026 tickets still available, they will be the best team to help!
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