Hi,
I have filed several tickets over the past month regarding my Config ticket refund and has never heard back from customer services. My latest case number is 1886299, can I please get help on this refund as I am no longer able to attend Config. Thanks!
Hey
I did some searching on my end, and I was able to locate 2 tickets -- one from April 28, and one from yesterday (the one you indicated as #1886299).
While I’m unable to review and issue any potential refunds, I went ahead and escalated your recent case for expedited review. Someone from our marketing/support team will be in touch to assist you.
Thank you for your patience.
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