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Cobrança idevida

  • May 17, 2026
  • 1 reply
  • 7 views

Mairabarbosa

Contratei um plano de apenas 20 reais e me obraram mais de 100, exijo o estrno desse balor, senão entrarei com uma reclamaão junto ao procon, que absurdo

1 reply

adamsmasher
Figmate
  • Figmate
  • May 17, 2026

Hello, ​@Mairabarbosa. Thanks for posting this, and apologies for replying in English - I don’t speak Portuguese.

 

I can understand how you feel outraged when you are charged more than you were expecting. I found the ticket you submitted and flagged that to the team to raise the priority, and you should hear back soon from them. Thank you for your patience!

 

In the meantime, let me know if you have any questions.