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I currently have a team that is on the Education plan, but I would like to downgrade it to the Basic (free) plan.I checked the team settings and billing section, but I am unable to find any option to remove or leave the Education plan. My goal is to keep the team and its files, just without the Education status.

i need to someone help me do it

Several projects in my account have disappeared. I've checked the Trash but can't find them. I'm sure I'm the owner and they weren't in any previous Drafts. Now that they're gone, is there any way the system can recover them for me? [image redacted by forum moderator to remove PII]

Font names containing accented characters do not preview correctly 

Hi everyone,Does any of you also encounters bugs regarding contraints and auto-layout? Here’s a video showing what I encounter in many of my files. This occurs in components, but also non-components frames. When making a change that results in resizing the parent frame (eg change padding, text, etc.), the parent properly resize, but some embedded frames does not. Their fill or constraint properties being ignored. When I manually resize the parent frame, the embedded problematic frame realign properly again.I then need to hit CMD-Z or reset the parent to Hug to have the expected outcome, but this does not solve the issue. If I make a change again, the problematic frame still not resize properly. 

A bunch of users started getting the error: We can't open this file because we're having trouble with WebGL. Please try restarting the desktop app We are using Win11 25H2. We have updated the graphics card drivers. Confirmed WebGL is working.  Please can you help with this.

 On iOS 26, Safari's new floating top and bottom navigation bars sample the page background color. On sites published via Figma Make to figma.site, both bars appear solid black regardless of any CSS or meta tag overrides applied in the Make editor. Setting background-color: transparent on html/body and adding <meta name="theme-color" content="transparent"> in index.html has no effect. This appears to be caused by Figma's hosting runtime overriding or wrapping the document in a way that prevents these properties from reaching Safari. Affected site: season.figma.siteany suggestions on how to solve this? I’m a designer and vibe coder, not a programmer, so I need a solution within the figma make environment. i’ve tried everything with no result.

Hello, I’m an EU citizen and my yearly plan was renewed on 27th feb. As an EU citizen I have the right to cancel it within a 14 days period. I requested cancellation and reimbursement using the support form but I was informed that reimbursements are not possible. This contradicts the EU law, so please help me solve this amicably. TIcket Id: #1769187

When pasting a design from Figma to Figjam the variable mode its in is not recognised. For instance if a design is set to Dark mode. Figjam renders it in the default pallet of light mode. This becomes more problematic if you are using variables to dictate things such as size or platform. Current solution is to past in as PNG but that feel like its a waisted function of having the white board native in the platform, you loose any editing of the screen in Figjam.

Hi,The Share button is innactive. When I copy the link and send to difirent person - file not open 

The paragraph spacing is not working again, as long as the list spacing.

The built-in glass lighting effect (the “Light” property in the effect overlay window) doesn’t seem to leverage the proper blend mode around the edges, at least as is implemented in iOS.See the attached files for how I manually created edge effects to more closely resemble actual implementation. I’d love for this to be built into the lighting edge effect if possible. (the key for me was layering multiple strokes that used the “overlay” blend mode) 

Hi,I am a student from Instituto Federal Sul-rio-grandense – Campus Sapiranga (Brazil).My school email domain is:@academico.ifsul.edu.brWhen I try to apply for the Figma Education Student plan, I keep getting redirected to the domain request form.However, another student from the same school and with the same email domain was approved successfully.I have already submitted the domain request form before and I am still stuck in this loop.Could someone from the Figma team please check my account or confirm if this domain is already approved for students?Thank you.

As the subject reads, I have received emails saying that “I have only X weeks left on my education plan”. I have never signed up for such a plan (to my knowledge), and I am a bit concerned that things I’ve made will vanish within 2 weeks. I have been a professional subscriber for many years, and don’t want to experience anything troublesome soon. How do I ensure that there hasn’t been anything mismatched or such, to be able to keep what I have and keep on with my work? There’s no sign of a Edu-thingie when I log into my own account afaIk.

Why is this error occurring? I used Figma AI Prompt  

Hi Help!! after coverting to figma education, i cant edit my website!!!

Dear Figma Support Team,我写这封信是为了报告我的教育计划账户存在的功能。虽然我可以在我的入门（免费）团队中使用AI功能，但在我的教育团队（“XC-FIGMA”）中，这些功能完全被取消且显示为灰色。如附图所示，AI Switch 显示消息：“对于像您这样的团队，此功能无法实现。”由于我是经过验证的学生/教师，我认为我应该拥有 Figma AI 工具的完整访问权限。看来我的教育团队空间被错误地标记或限制了。   请您手动查看我团队的状态并帮我启用人工智能功能好吗？谢谢你的帮助。 

Steps to reproducedraw a red reactangle add a multi noise filter (note that the rectangle is coverd with trippy colors now) set the blend mode of the noise filter from normal to Luminosity (note that the rectangle should only contain reddish pixels now, no trippy colors) export as svgExpected result The exported rectangle should be red. No tippy colors. Actual result The exported rectangle but when zooming in, there are trippy colors.

Hi everyone. I’ve had a figma and i decided to download the last version but it doesn’t install now.    Windows 10 ProVers    22H2 

When I click Edit in Figma, it will open a new figma page but without any generated content 😭Any suggestions? 

When importing an SVG file into Figma, text sized using pixel values renders correctly. However, any SVG text that is sized using ems (font-size: 0.8em;) is interpreted as 0.8 pixels instead of 12.8 pixels (assuming a 16px browser default font size). This makes all svg text look microscopic.So an SVG that renders correctly in the browser, will look like this (note the microscopic text):If I edit the svg file to convert the ems to pixels the I get the expected result:Figma should be converting the EM values into appropriate PX font sizes (e.g 1em = 16px), not treating 1em as 1px.I have included a sample SVG file that demonstrates the problem.

I’m having an issue with a branch. I created this branch from our library where we were updating out font in our text styles. I used a plugin to change all the text styles, and reviewed the branch and saw that everything looked 100% as expected. A few days later when I opened the branch again, many components that previously had text set to ‘hug’ now have text set to ‘fixed’ and it’s hard to find in some scenarios unless I manually tap into every text frame and check. This is the first time I’ve had this issue with a branch like this. As in other branches that I have, I can see all the same components with the correct fill/hug/fixed settings. I’m wondering if this is just due to how branches handle typography?

The latest update introduced grouped vector point editing via a bounding box, which is useful for transforms like rotate and scale. However, it unintentionally breaks a very common and fundamental vector-editing interaction.Previously, for example, when connecting two squares by their corners, I could enter edit mode, select the four points of one shape, and drag a (!) corner point directly onto the (!) corner point of another shape. This made precise alignment fast and predictable.After the update, vector points no longer act as drag anchors. The only way to move a shape in edit mode now is by dragging empty space inside the bounding box. As a result, even simple tasks—like aligning one line to another—become awkward, since you’re no longer interacting with the actual vector points themselves.This really slows down icon and graphic creation, where point-to-point interaction is a core part of the workflow. It would be great to have a way to temporarily disable the new group-selection b

what are you doing？？？？Figma, tell me what’s this ?? In Edit mode, when I select all anchor points, I can’t drag the object by those selected points. Instead, it forces me into scaling/stretching. After mirroring the shape, I also can’t snap points together properly. This is seriously wrecking my user experience!!! Are you even running a staged rollout or beta testing? I don’t understand—please fix this feature or bug ASAP. I can’t take it anymore. Making icons is basically impossible like this!!!

I changed the Chat > To-do lists setting of an existing Make file from the default “Auto-start immediately” to “Ask to start” but the chat still starts making changes immediately. I have tried quitting Figma.