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Question

Request to check email

  • June 8, 2026
  • 1 reply
  • 4 views
dearly

I sent an email 4 days ago, please check it. Is writing here the only way to get a reply?

    1 reply

    Celyn_L
    Figmate
    • Celyn_L
    • Figmate
    • June 8, 2026

    Hi ​@dearly, Celyn from the Figma Community Support team here.

    Thanks for reaching out. I'm sorry you've been waiting to hear back from the team.

    I was able to locate your support ticket (#1943765) and have gone ahead and escalated it with the team to help bring additional visibility to your case.

    Please keep an eye on your inbox, someone from the team will follow up with you as soon as possible.

    Thanks so much for your patience, and I appreciate you taking the time to check in here 🙏

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