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Figma Education

  • June 8, 2026
  • 1 reply
  • 13 views
A
  • Anonymous

Hi everyone,

I'm a teacher (graphic design) and I've been trying to activate the Figma Education Plan for several weeks, without success.

Here's my situation:
- My SheerID verification was approved, but when I try to access figma.com/education/apply, I get a "Verification Limit Exceeded" error
- My account still shows standard paid plans (Starter, Professional, Organization) instead of the Education plan
- I have already contacted both SheerID support and Figma support, but the issue remains unresolved

Has anyone experienced the same issue and found a way to fix it? Any advice would be greatly appreciated.

Thank you!

June 8, 2026

Hi ​@AnthonyECV , thanks for reaching out! I understand that your SheerID verification was approved, but you're still seeing a "Verification Limit Exceeded" error when applying for the Figma Education plan.

I confirm that education verifications are managed directly by our verification partner, SheerID, as they handle the verification process and have access to the tools needed to review and reset verification attempts.

I saw in the backend that you have also reached out our Figma Support team for further investigation. I’ve added a follow up note to increase visibility in your case. Thanks for your patience while our team reviews it.
 

Update: our support team has replied to you! It looks like the verification was applied to a different Figma account than the one you're currently signed into. Please check your inbox when you get a chance and follow the next steps they've outlined.

I'll go ahead and close this thread here, the support team is best placed to guide you through the resolution, so please continue the conversation directly via your case. Thanks for your patience! 🙏

This topic has been closed for replies.

1 reply

Celine_
Figmate
  • Celine_
  • Community Support
  • June 8, 2026

Hi ​@AnthonyECV , thanks for reaching out! I understand that your SheerID verification was approved, but you're still seeing a "Verification Limit Exceeded" error when applying for the Figma Education plan.

I confirm that education verifications are managed directly by our verification partner, SheerID, as they handle the verification process and have access to the tools needed to review and reset verification attempts.

I saw in the backend that you have also reached out our Figma Support team for further investigation. I’ve added a follow up note to increase visibility in your case. Thanks for your patience while our team reviews it.
 

Update: our support team has replied to you! It looks like the verification was applied to a different Figma account than the one you're currently signed into. Please check your inbox when you get a chance and follow the next steps they've outlined.

I'll go ahead and close this thread here, the support team is best placed to guide you through the resolution, so please continue the conversation directly via your case. Thanks for your patience! 🙏

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