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One of my Figma Make files has overlapping text in the prompting panel (Desktop App / macOS) that I can’t read. Even a copy of the file has the same garbled text. 

Dear Figma Support Team,I was surprised to find that my account was suspended without any prior warning or explanation. Figma has been an essential part of my professional workflow, and I have several important projects and case studies stored in my account that are crucial for my ongoing work.I respectfully ask that you check the suspension and, if you can, get my account back. If there was a problem or infraction, I would be very grateful if you could let me know what went wrong so I can make sure it doesn't occur again. I have always intended to use Figma sensibly and in accordance with all of your rules. I genuinely respect Figma as a design platform and use it every day to advance my career. In order to continue working uninterrupted, I would be extremely appreciative of your assistance in resolving this issue.Thank you so much for your understanding and support. I look forward to your positive response. Regards,RyohungFigma Email Address: (redacted by the moderator due to PII) 

Hi figma! Huge problem with figma make in all projectes in “figma sites”Every promt i do in every projected just crashes out and it’s like nothing happened.So you see figma make coding and right at the moment it has to show something in the preview (still in the figma make screen) it’s back to zero ..  Deleted cash, tried different browsers , desktop app, in every project! Please help!  

Hello,I’m having trouble with verification with my education account. I created it with my schools edu email account and had it verified on September 10th, 2025, but it is now asking me to verify again and it is giving me the “Verification Limit Exceeded” error. I contacted SheerID and they said it was verified on their side and that I need to reach out to education@figma.com, and I did but have not gotten a response or even confirmation that they got my email. This is my verification ID: 68c19e683fe7df61e1361c08. I’d appreciate any help with this issue!

I recently noticed a charge on my account in the amount of $150.87 for a plan that I did not subscribe to or authorize on Figma. I would like to request that you review this charge, as well as issue a refund for the amount charged incorrectly. I also kindly ask that this plan be cancelled immediately, since I did not choose or approve this subscription.

 The image above shows the current menu.I’m currently using Figma Make, but the menu at the bottom isn’t showing up — it’s missing, like in the image above.What should I do, or what should I click to bring it back? 

I'm hoping someone can point me in the right direction, as I'm not sure who to contact directly about a billing issue.I run an agency and due to cashflow reasons, I need to switch from my yearly subscription to a monthly plan. However, I can't seem to find a way to make that switch within Figma itself. On top of that, my latest invoice just charged me 192 EUR for the yearly subscription which I'd like to request a refund for. Could anyone point me to the right support channel to get this sorted? I'd really appreciate the help!Thank you!

version 126.1.2Search has been broken all week. Can not search within asset panel of local libraries, linked libraries, or in component variants in the inspector panel. It started with our icon library, and now has affected all components. My entire team is experiencing this issue.

I am a Education Plan user. I am unable to find the "Export for Make" button in the publish popup, and this happened in my edu team.According to your doc, the button should be located there.Could you please let me know why it's missing? 

I developed a plugin for Figma and want to publish it, but when I try to publish, I get an error saying, “We detected a change to your account details. Please contact support@figma.com to publish this plugin.”when I emailed the provided address (support@figma.com), Just receiving an automatic reply cannot solve my problemPlease resolve this issue and help me remove this error.

Hello Figma Team, I hope you are having a good day. I am a student at the University of Sydney and I am writing to kindly request your assistance with my Education Plan verification. I have attempted to verify my status through SheerID nearly 10 times with my official Enrollment Confirmation (CoE) and student ID, but unfortunately, the automated system was unable to process them. After reaching out to SheerID support, I was informed that they are unable to provide further manual assistance, and my account now shows 'Verification Limit Exceeded.' Since I have all the valid documentation for the 2026 academic year, would it be possible for your internal team to conduct a manual review? I am more than happy to provide my student email and supporting documents privately. Thank you very much for your time and help.

Dear Figma Support Team,I was surprised to find that my account was suspended without any prior warning or explanation. Figma has been an essential part of my professional workflow, and I have several important projects and case studies stored in my account that are crucial for my ongoing work.I respectfully ask that you check the suspension and, if you can, get my account back. If there was a problem or infraction, I would be very grateful if you could let me know what went wrong so I can make sure it doesn't occur again. I have always intended to use Figma sensibly and in accordance with all of your rules. I genuinely respect Figma as a design platform and use it every day to advance my career. In order to continue working uninterrupted, I would be extremely appreciative of your assistance in resolving this issue.Thank you so much for your understanding and support. I look forward to your positive response. Regards,Hai Nguyen ThiFigma Email Address: (redacted by the moderator due to

When are the Figma Learn videos going to be updated to reflect the recent Figma UI changes and features? I’m try to refresh my understanding of components and variants and it’s difficult to follow along with the videos when they no longer reflect the present day. Are there alternative videos out there?

a change in the ownership of the Figma account to another holder without losing the Team Project in the Figma board". This is very important for the sake of data transfer (design comps and systems).

Hi Figma team and community,I'm experiencing a consistent issue with Figma Make when used within Figma Sites. Every time I try to create or edit a Figma Make component in my Sites file, the same thing happens:I write a prompt Figma Make responds and starts building the component Right before it finishes, the page refreshes The prompt and all the work disappearsThis issue is occurring on: My original Figma Sites file A duplicated copy of that file New Figma Sites fileOther context: Regular Figma Make works fine for me  I have available credits Tested prompting in desktop app and web browser and the same problem occurred Has anyone else experienced this? Any suggestions on how to fix it? Or is this a known issue? Thanks!

i’ve just recently got charge for a subscription i do only 1 month and next month i still got charge how can i reffund it.

Hello,I am a student at SoftUni Creative University. They provide us the opportunity to learn with Figma Education plans.I contacted the Administration on 8th February 2026 and they said that they have sent you a submitted questionnaire from me regarding an access to Figma Education Plan. And to wait for email from you. So far I don't have any received email from your side. I contacted the Support on Friday - 20th February 2026, but I didn't hear back from them either. I guess I addressed the wrong support. Hope you can resolve my issue and to hear from you soon.

Figma Make files with Supabase connections cannot be published to Community 

I was trying to log in and work on my poster, however, I wasn’t able to. It kept loading and never show up. When I try using another account, it did work, so I think it might be an account problem. I really need this because everything I have for my poster is in this account, and I have to print that out in time.

the rotate gradient is not workin

I recently purchased the Figma Collab plan, not realizing that it would not allow me to edit my own project without also purchasing a Full Seat.When I tried to edit my file, I was prompted to upgrade to a Full Seat. I initially assumed this was related to admin permissions since I am the file owner. However, after clicking “Get a Full Seat,” an invoice for $156.00 was generated, scheduled to be billed on April 4.I did not intend to subscribe to this plan, as it is beyond my budget. That is the reason I chose the $5.00 Collab plan.Could you please assist me in canceling the upcoming $156.00 charge and advise on how I can request a refund for the recently purchased annual Collab plan?

Has the translation function been restricted? There is a word limit now, which has greatly reduced the efficiency of my multilingual project work.

Hello,I paid USD 20 on February 5 for the Figma subscription.  However, I canceled the paid plan on March 3.Despite canceling the subscription before the renewal date, I was charged USD 30 on March 5.Could you please check this issue and process a refund as soon as possible?Thank you.

We have a Figma Professional workspace where the team owner is no longer with the company (for about 8 months now) The associated  @company email address has been permanently deactivated and cannot be reactivated by IT.We still have admin access and active billing, but we cannot reset the owner password because the email no longer exist. We’ve already reached out to Figma Support for assistance. Their recommendation was to upgrade to the Organization or Enterprise plan, but we cannot initiate an upgrade because the account is effectively orphaned under the former owner’s email. That also rules out transferring the studio to a new account (which is not ideal). Given this situation, what is the recommended path to reassign ownership when the owner email is permanently inaccessible?For context:workspace contains 100+ projects 5 year design system canceling and rebuilding would be extremely disruptive.Has anyone successfully resolved a similar edge case? 

Forums (#42331) say that Figma updates Google Fonts every 3 months, but I doubt that’s true entirely. Funnel Display font was added to Google Fonts back in October 2024 (github#8201), yet it’s still unavailable.The problem is that I’m on Linux, and the team has no plans to release a Linux version of Figma or even a Font Helper for Linux. At the very least, the team should update the Google Fonts database properly.If the team is manually hand-picking fonts or relying on a sort=popularity parameter limited to the top 1,500 API results, I strongly recommend against this approach. Popularity is not a definitive proxy for quality or demand. A good example is a newly published font like Google Sans, it likely won't appear in a "top 1,500" popularity api response simply because it hasn't had time to trend, despite its actual demand.