Figma, why are you directing people with invoicing issues to a public forum to get support? Teams spend tens of thousands with you annually, and you can’t even muster basic support? It’s shocking.
Weird to have to publicly discuss invoicing issues to get support
Hey
I've followed up with our Product Support team directly. They did receive your request and are actively reviewing it. Your ticket number is: 1949941, and they'll be reaching out to you via the email address on your account with next steps.
Thanks again for your patience, and please don't hesitate to let us know if there's anything else we can do in the meantime.
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