Weird to have to publicly discuss invoicing issues to get support

Hey ​@Graeme Blackwood — thank you for raising this, and I'm sorry for the frustrating experience.

I've followed up with our Product Support team directly. They did receive your request and are actively reviewing it. Your ticket number is: 1949941, and they'll be reaching out to you via the email address on your account with next steps.

Thanks again for your patience, and please don't hesitate to let us know if there's anything else we can do in the meantime.