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ํ”„๋กœํŽ˜์…”๋„ Dev ์‹œํŠธ๋ฅผ ๋จผ์ € ์œ ๋ฃŒ ๊ตฌ๋งคํ–ˆ๋Š”๋ฐ ์ด์šฉ์ค‘์— ์‹ค์ˆ˜๋กœ ํ’€ ์‹œํŠธ๊ฐ€ ์ถ”๊ฐ€๋˜์–ด 2์ค‘ ๊ณผ๊ธˆ๋ ๊ฒƒ๊ฐ™์Šต๋‹ˆ๋‹ค.

  • June 9, 2026
  • 1 reply
  • 66 views

์ •์žฌ์„

ํ”„๋กœํŽ˜์…”๋„ Dev ์‹œํŠธ๋ฅผ ๋จผ์ € ์œ ๋ฃŒ ๊ตฌ๋งคํ–ˆ๋Š”๋ฐ ์ด์šฉ์ค‘์— ์‹ค์ˆ˜๋กœ ํ’€ ์‹œํŠธ๊ฐ€ ์ถ”๊ฐ€๋˜์–ด 2์ค‘ ๊ณผ๊ธˆ๋ ๊ฒƒ๊ฐ™์Šต๋‹ˆ๋‹ค.

๋‹ค์Œ๋‹ฌ ์ฒญ๊ตฌ๊ฐ€ ์ด $40๋‹ฌ๋Ÿฌ๋กœ ์˜ˆ์ƒ๋œ๋‹ค๊ณ  ํ•˜๋Š”๋ฐ ์ด์ค‘๊ณผ๊ธˆ๋˜๋Š”๊ฒƒ๊ฐ™์•„์„œ $15 ๊ฒฐ์ œํ•œ Dev ์‹œํŠธ๋ฅผ ์ทจ์†Œํ•˜๊ณ  ํ’€ ์‹œํŠธ๋งŒ์„ ์ด์šฉํ•˜๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค.

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๊ณผ๊ธˆ ์ฒด๊ณ„๊ฐ€ ์ดํ•ด๊ฐ€ ์ž˜ ์•ˆ๋ฉ๋‹ˆ๋‹ค. ํ™˜๋ถˆ์ด๋‚˜ ๋ณ€๊ฒฝ์ด ๊ฐ€๋Šฅํ•œ๊ฐ€์š”?

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I initially purchased the Professional Dev Seat, but a Full Seat was accidentally added while I was using it, and it appears I will be double-charged.

I am told that the total bill for next month is expected to be $40. Since this seems like double billing, I would like to cancel the Dev Seat I paid $15 for and use only the Full Seat.

I do not quite understand the billing system. Is it possible to get a refund or make a change?

Best answer by Celine_

Hi โ€‹@์ •์žฌ์„ย , Celine from the Community Support team at Figma here, happy to assist! I understand you'd like to cancel the Dev seat and keep only the Full seat, and you're wondering whether a refund is possible for the accidental charge.

To clarify how Figma's seat system works: a Full seat already includes everything a Dev seat covers, so you're right that having both would result in being billed for two seats unnecessarily.

Here's what you can do right away: from theย file browser, clickย ย Adminย in the left sidebar > Select theย ย Peopleย tab > Click a personโ€™s current seat from theย Seat typeย column> In the popup modal, select and confirm the new seat typ.> From here,ย you can downgrade the Dev seat to a free View seat. This will make sure you're only billed for the Full seat going forward.

These articles may help:

As for the refund, our support team will be best placed to review your billing in detail and advise on what's possible (we're unable to handle billing requests directly from the Forum). I can see your existing support ticket (yourย case numberย is #1951170) and have added a follow-up note for you.ย Please keep an eye on your inbox for their response! Thanks for your patience ๐Ÿ™

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Update: Great news! Our support team has reviewed your upcoming invoice and confirmed that it has already been adjusted. The Dev seat that was added by mistake has been removed, so you won't be charged the original amount. ๐ŸŽ‰

Please check your inbox for the full details, and feel free to continue the conversation via your support case if you have any further questions. Iโ€™ll go ahead and closed the thread here, thanks for your patience!ย 

This topic has been closed for replies.

1 reply

Celine_
Figmate
  • Community Support
  • Answer
  • June 9, 2026

Hi โ€‹@์ •์žฌ์„ย , Celine from the Community Support team at Figma here, happy to assist! I understand you'd like to cancel the Dev seat and keep only the Full seat, and you're wondering whether a refund is possible for the accidental charge.

To clarify how Figma's seat system works: a Full seat already includes everything a Dev seat covers, so you're right that having both would result in being billed for two seats unnecessarily.

Here's what you can do right away: from theย file browser, clickย ย Adminย in the left sidebar > Select theย ย Peopleย tab > Click a personโ€™s current seat from theย Seat typeย column> In the popup modal, select and confirm the new seat typ.> From here,ย you can downgrade the Dev seat to a free View seat. This will make sure you're only billed for the Full seat going forward.

These articles may help:

As for the refund, our support team will be best placed to review your billing in detail and advise on what's possible (we're unable to handle billing requests directly from the Forum). I can see your existing support ticket (yourย case numberย is #1951170) and have added a follow-up note for you.ย Please keep an eye on your inbox for their response! Thanks for your patience ๐Ÿ™

ย 

Update: Great news! Our support team has reviewed your upcoming invoice and confirmed that it has already been adjusted. The Dev seat that was added by mistake has been removed, so you won't be charged the original amount. ๐ŸŽ‰

Please check your inbox for the full details, and feel free to continue the conversation via your support case if you have any further questions. Iโ€™ll go ahead and closed the thread here, thanks for your patience!ย