Get Solutions

I set some text to bold in my Figma site, but when I preview it or publish the page, the text doesn’t appear in bold.How can I fix this issue? Figma SitePreview 

Hey everyone,Hoping to get some help from the community on a design project. I'm currently building a detailed UI kit and prototype in Figma based on the new block textures and interface elements from the latest Minecraft beta.I'm working with the files from the most recent build I could find, which is from here:https://minecraftfullgamedev.github.io/MinecraftFullGameDev/I'm running into some strange issues when I bring the assets into my Figma project, and I'm wondering if anyone has experienced something similar.The Core Problem in DetailWhen I extract the UI elements (like the hotbar, health icons, and chest interfaces) and import them as SVGs or PNGs, they don't seem to render correctly in the Figma canvas.Here are the specific issues I'm facing: Color Inconsistency: The colors of certain blocks and items appear washed out or slightly different from how they look in the game. It feels like a color space mismatch, but I can't seem to fix it. Vector Rendering Artifacts: Some of the

Trying to create an overlay in my Figma Sites portfolio, but it doesn’t seem to work. Has anyone encountered this issue?

Hello Figma Support Team,I am a figma user for a long time and currently using professional plan for my company. I was accidentially created a dev seat (under 24 hour ago) and would like to ask a refund for this seat. I really hope Figma Support Team could help me in this situation. If you need any additional information, please tell me, i will try my best. Best regard!

When using Figma, how can I let outside contractors work on some design files while keeping certain components or libraries private for my internal team?

I have already made a prototype and found that the first two slides are not displayed when I present the project. I have found information that I need to set the "starting frame" on the slide I want. However, even though I have more than two slides and there are connections between the slides, the button is still missing.

Hey everyone,I've been really inspired by the new winter theme in the latest BGMI 4.1 update and decided to put together a small UI/UX concept in Figma exploring some ideas for the in-game event interface. I'm hoping to get some feedback from the talented designers here:👉👉👉 https://modhello.com/ 👈👈👈Concept OverviewThe main idea was to create a more immersive and intuitive interface for the new "Frosty Funland" event. I focused on clean design principles while trying to capture the new wintery, penguin-themed aesthetic. The goal is a seamless user experience that feels integrated with the overall game design.Key Features of the Redesign Interactive Event Hub: A centralized hub for all event-related activities, featuring a dynamic 3D model of the new "Penguin Town." Streamlined Mission Tracking: Redesigned the mission and progress layout to be more visual. I've used a card-based system for daily and weekly challenges, which I think is more scannable. Themed Reward Showcase: A m

Hello,Many of our users at Cégep de Sainte-Foy — both students (1st, 2nd, and 3rd year) and teachers — are still unable to access their Figma Education license. Several accounts remain locked, even though verification was successfully completed in recent months.All affected users have re-submitted proof of eligibility (student ID and class schedule), but the problem persists. Please see attached screenshots showing the “locked” and “verification exceeded” messages.This situation is seriously blocking project progress, as teamwork within shared Figma files has become impossible.We teach in a French-language CEGEP in Canada, and this recurring issue is causing significant disruption. Would it be possible to streamline the authentication process by automatically verifying all users with an @csfoy.ca email address?Thank you for your help,Frédéric LacroixCégep de Sainte-Foy

Hello there team Figma,As a fan of advanced prototyping and heavy user of variables i access variable sheets quite frequently.currently to access variable sheets, i would have to:deselect all items and then click on the tune icon next to Variables in right penal ( The intuitive way).Or Press Clrt+K and then type “toggle Variable” or at least initials of it to then access the variable sheets (Geeks ways)Can’t we just have a key shortcut straight to it?How about Clrt+. (Period)?

Hi! I am new to Figma and trying to make a drop down menu. I made a test frame, put the asset in it and presented it to try it out, There is a blank screen. What did I do wrong/how can I fix it?   

Highlighted area is the issue I am facing, We don't see any colour swatches in tile mode which becomes difficult for us to use the colours from library, We have list view as well but that shows only in text format which isn’t an easier option to look/nagivate the colour panel. Every time we have to go to some other screen and look for similar reference colour we used in that screen and then come back to list view to choose the same colour from the list.Which makes this process lengthy and time consuming for me & my team.Let me know if in any way help/solution can be provided.Attached a screenshot for your reference (Red oulined box highlights the issue of colour swatches missing even after they are present in library)

I work with large formats, such as vertical banners for events. Many of these designs use large photos to fit the banner layout. I usually create a frame and change the fill to load a photo from my files. It rarely works. Most of the time, I get the error shown in the attached screenshot.This error is incredibly frustrating because it seriously affects my ability to deliver and the amount of time I spend on these projects. My method for processing an image and saving it as a JPG is always the same, and I use Photoshop for that.Could someone please explain why this error happens and if there’s another way to incorporate large images into my designs? It’s hard to believe that Figma would be so limited for such a common use of images.

how can i resize the length of this shape but have the height stay unbothered? it keep stretching the sides but it want it to stay the same.  

My website is a black screen with an undefined tsx error.  The website looks fine on figma but I have no clue how to get it back working again.

  Anyone else feels Figma runs slower after long work sessions with 20 tabs open? 

Hello. My name is Denis.I'm a student at Mykolaiv National Agrarian University.I'd like to take advantage of the student plan, which would be very helpful in my studies. I tried to do it myself, but I got errors several times. I already applied for a student discount in Google Gemini, and the Share ID verification was successful. However, when I tried to verify my Figma account, I had an error. Also, I have a document. I also have a document from Diya that confirms that I am a student. Can you help me with this? 

I’ve tried several times to verify my student account, but each attempt says I’ve exceeded the limit for the student plan. When I use old verification links, they’re expired, forcing me to start over.I’ve also contacted SheerID multiple times, but they keep sending the same automated response:They mentioned missing details like “No Program ID,” “No Verification ID,” and “External User ID Not Present,” but I don’t understand what these mean or how to fix them.Could you please help reset my verification attempts or guide me on how to start fresh? I’ve been trying for quite some time without any success.

Hello Figma,I’m a student at the University of California, Irvine. I’ve been stopped by SheerID’s verification process over and over, and I use Figma for school and work-- so this has been a pretty big issue. I entered all my details, but was told to retry until it said it exceeded. I filed a ticket with SheerID.  SheerID closed my case, saying they “were unable to process the request.” There seems to be no other solution but to contact them. This loop has been quite irritating. Please reach out to me soon so I can quickly amend this issue.

I am the admin and sole Full Seat in an enterprise/company account. Lately I feel like Figma changed the way they do permissions but I can’t put my finger on it. I saw a thread where people reported users getting 3-day access when they request an upgrade (I am truly shocked -- that is a huge security and file integrity risk). I don’t think I’ve come across that yet but I’m very stressed at the prospect. Today’s weird details:Someone I’ve never heard of in my company requested to edit a file, and I clicked DENY (I’m the only designers and closely guard the files). In fact I don’t remember anyone ever requesting to edit a file, and I’ve gotten TWO edit requests this week. I went into admin to double check, and there was this guy listed with a FULL SEAT. I hovered over it and it said he was manually approved by me just before! I had to change his access to Collab (the only files I’ve allowed people to edit are FigJam files).  I’m not going pretend it couldn’t have been user error, but I h

It is convention in Windows for F2 to rename, but Figma does a kind of literal translation of the macOS cmd+R rename command in Windows.It’s a small thing, but given that it’s one of many programs in my suite, I am constantly pressing F2 in Figma and being surprised that it does nothing.I suggest that Figma for windows additionally respects F2.On a related note: The regex rename dialog when renaming multiple layers is pure genius.

Seemingly as of today’s update, pinned items within a project now only have a limited selection of actions available in their right-click context menu (Open, Create New Branch, Add to Sidebar, Remove Project Pin, Copy Link) but none of the others (Copy Link, Share, Duplicate, Show Version History, Rename, Move File, Move to Trash) even though those are in the menu if you find the original file. (i.e. it’s not a permissions problem removing those functions, they just aren’t in the menu for the pinned version) This appears to be the same in both the browser and in the desktop app. As part of our process, we create most new design files by duplicating a template file, which we keep pinned to the project so the team has easy access to it. With this update it’s no longer possible to duplicate (or do a bunch of other actions) from the pinned file, and instead you have to dig through the full list of files to find it in the general project list. Is there a reason this functionality was remove

Have a question about using Figma? Can i restrict copying and sharing on files with Education Plan?

My company launches a lot of user tests on a weekly basis and we are running into a lot of problems with scaling. If a user tester has a 4k screen, and our designs are in 1440, the user tester will see massive black bars on each side of their screen. We normally use “fit-width” to have the design stretch according to the user’s screen but it does not seem to work. When we create our prototypes in Axure, we do not have this issue as the Axure scaling will properly make the design fit the user’s screen. In the screenshot below, the design was 1440 and it also had the correct height on the artboard/frame to ensure that scaling would work. The end result was massive black bars when using a 4k screen. Is there a way to resolve this issue, or does Figma scaling not actually scale anything beyond the actual width of the design?  

Somehow my Figma Make and Supabase for a project or 2 became out of sync.  So I decided to make a new project in Supabase and follow all the instruction Figma said to make.  I am unable to have Figma Make connect to the project.  I was hoping  perform an import which then would reset it all up, but that didn’t work either.  Is there a way to start the from the beginning and let the imports handle the database stuff?

Hello Figma Support Team,I am contacting you because I no longer have access to the email address linked to my Figma account. The email address was registered with a phone number belonging to a person who has sadly passed away, which makes it impossible to regain access through the usual recovery process.Here are the details:- Old email address: [redacted by moderator to remove personal information] - New email address: [redacted by moderator to remove personal information]- Email provider: [redacted by moderator to remove personal information]- Account username [redacted by moderator to remove personal information]The email provider (myMail by Mail.ru) confirmed that recovery is only possible by SMS verification or phone number confirmation. Since the registered phone number is no longer available, recovering the mailbox directly is not an option.To prove account ownership, I can provide:- The approximate date when I created the Figma account [I can't remember exactly, but it seems li