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peterson
peterson
New Member
February 9, 2026
Question

reembolso assinatura

  • February 9, 2026
  • 1 reply
  • 77 views

Olá peço que reembolsem e cancelem minha assinatura, pois um integrante da minha equipe assinou e eu ja tenho uma conta profissional com voces! espero o reembolso, pois fez a compra dentro do prazo de 24horas

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1 reply

djv
Figmate
djv
Community Support
February 10, 2026

Hi ​@peterson, thanks for reaching out! 

I am Denise from the Community team at Figma. I do not speak Portuguese, so I hope it is ok that I am replying in English. I completely understand your frustration.

My team here on the forum isn’t able help with Billing issues, but it looks like you also reached out to support directly. I can confirm that they resolved this issue for you on ticket #1737293 earlier today. If you have any further questions or concerns, please reply to support directly via email. 

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