This file may have been deleted

Hi Tatiana,

That’s definitely strange especially since you’re the file owner.

A couple of quick things worth checking..

-Make sure you’re logged into the same account/email that originally created the file

-Check Drafts and try searching by part of the file name

-See if it was moved into another team or workspace

-If it was deleted recently, Figma support can usually restore it

Hey ​@Tanja M, thanks for reaching out!

Also, thank you ​@Abhishek Pandit for jumping in with great troubleshooting steps, those are exactly the right things to check! 

I took a look internally using the file link you shared, and unfortunately it shows that the file was permanently deleted. To make you aware, an editor of a file can initially delete a file and leave it in a restorable state. They then have the option to delete it forever. Deleting a file forever is a permanent action. 

Can you confirm if someone else had can edit access to the file? 

I know this isn’t the outcome you were hoping for, and I’m truly sorry that we’re unable to restore the file in this case.

For more information about our data deletion policies, please see our article on Deleting and restoring files and section 6.5 Deleting Content from our Terms of Service (TOS) and our Privacy Policy. For General Data Protection Regulation (GDPR) related information, please review this Help Article.

Please feel free to reach out if you have any further questions, happy to help out! 

Thank you very much for your response. I’m certain that I was the owner of the file. Maybe someone else had editing access, but I don’t remember for sure. Is it possible to check the history to see who exactly deleted the file?