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13683 Topics

asked in Ask the Community

Red alignment lines not showing in Figma Desktop App

Hello everyone. When I work with the Figma desktop app on Mac, the red alignment lines do not show. I don’t know why, because they only show in the Figma web app. Does anyone know how to solve this? Thanks in advance!

732

4 months ago

Ziyad_El_Baz

asked in Ask the Community

How do you do video marketing for your Figma products?

Hi Figma Fam, I’m Ziyad. I’m working on a video automation project that’s in alpha right now. We’re making it easy for developers to make high quality videos for their files, plugins, widgets for things like posting on social media or listing on Product Hunt. We’re researching making platform specific templates (so something with Figma’s branding, frames etc) and wanted to see if that would be interesting to this group? Or if anyone has any good examples of videos they’ve seen in the wild? Much appreciated!

1582

4 months ago

Jannie

asked in Ask the Community

Trying to get a response from the sales team

Hi all, I’ve tried reaching out to the Figma sales team multiple times over the past few months, but so far, I haven’t received any replies. To be honest, I’m not even sure if my inquiry has been logged successfully. Our team is very keen to book a session to learn about the Professional and Organisation plans to determine the best option for us moving forward. Can someone please help? As it’s been months, we really need this to be sorted out as soon as possible. Many thanks, Jannie

12819

4 months ago

Yuliia_Voynova

asked in Ask the Community

Difference in the link format

Hello! My and my client faced an unexpected issue with one service that had been caused by the difference between how we see the link to the file From her side, the link to the frame starts like https://www.figma.com/design/cUcbBu… And from mine, like https://www.figma.com/file/cUcbBu… As you can see, there’s /design and /file. So I was curious why this difference is present; what could be a reason for that? I would be glad if someone could unweil the mystery, thank you 🙂

4048

4 months ago

Renato_Barukcic

asked in Ask the Community

Prototype view link, but with transparent background?

Hello. Is there any way to have a direct link on image in a Figma, but to the image with transparent background? Let me explain my process a bit so that you can understand better what is it that i need. 1 - In external program i have .mov background 2 - I create overlay in figma, export it as .png without fill and put it over background. As a result i get nice output with animated background and i can change whatever it is on that background by editing design in figma and exporting it. I would like to make it simpler, so my new process is 1 - In external program i have .mov background 2 - I put browser source over that background, link that i put in browser source is Prototype view link on the image with green fill, and then apply chrome key filter so as a result i get same thing as in old process, but without exporting images + all changes to the design are instant in the finished product in external program. PROBLEM: well obvious and biggest problem is that i cant have anything that

33875

4 months ago

Mara_Varady

asked in Ask the Community

Enable/disable button with checkboxes

Hello, I have searched but can’t find anything on this topic. I have a screen with multiple checkboxes (only 4 need to be functional) and a button that I want to be grey when none of the boxes are selected, but functional when at least one of the checkboxes is checked. My checkboxes are components, but my button is a button with a grey overlay. hopefully the image kinda shows what I’m trying to do. Any help will be much appreciated! This seems so simple but I can’t for the life of me figure it out. Thanks!

9547

4 months ago

Poseidon

asked in Ask the Community

Can't get out of Mindmap mode in Figjam

Hello, I accidentally clicked on “Start a mind map” in FigJam, so the text block is now behaving differently. My question: is there a way to get out of the mindmap mode in FigJam? (to get back to the text block as it was before clicking that button). Thanks. (It is a great feature but the button disappears. So my only option was to copy the mindmap-text, paste it on a notepad, copy it again, and paste it back on FigJam.)

3494

4 months ago

Brian_SaundersNew Member

asked in Ask the Community

I know there's a lot of UI3 topics, but inconsistent rollout to orgs is making things difficult on me

I know this has been talked about a lot already and the rollout is what it is, but the inconsistent rollout of UI3 in our org has been causing problems and I wanted to provide feedback about why. This isn’t a topic about how UI3 could be improved or why those of us who don’t have it are lucky, so please leave that out of it if anyone replies. It’s a nightmare of a design project and I would think more designers would be sympathetic to that. I do a lot of Figma education programs for designers at our company and the sessions have become difficult because some people are on UI3 and others aren’t. That’s the bottom line really—the differences between old and new are significant enough that you can probably imagine why it’s causing problems. Additionally, many of the people in our org who have UI3 are in viewer seats, causing dumb situations where a designer will not have UI3 and their PM or engineers have it, which has also raised similar communication issues for us. If it’s possible at t

583

4 months ago

Nico14

asked in Ask the Community

Missing Downloads

Hello everyone. I recently started using Figma to create text based tshirt design graphics. I often have to download several hundred files at the same time. Every time it happens that out of (for example) 360 selected files only 189 are downloaded, although I have selected all 360 and clicked on “export 360 files”. Can anyone tell me what could be the reason for this? If it helps: I work with frames. Each file has a frame and I download the files as .png files.

481

4 months ago

Tora_Bodin

asked in Ask the Community

How do I convert between shapes and Stickies in figjam?

Is there a way to select all shapes in a fixjam board and convert the text on these shapes into stickie notes, or vice versa? During a workshop session my participants accidentally started adding their thoughts to square shapes instead of boxes, and now I cannot use any stickie plugins or sorting without first copypasting each individual note… I was expecting something similar to the transistion between shapes and post-its in miro, where you can just select the stickie-shape as any other shape.

1220

4 months ago

Nolwenn_Cabasset

asked in Ask the Community

Line problem when exporting to PDF

Hello, I have a problem when exporting my frames to pdf. Some lines are disapearing and others are becoming thicker. I have to play zoom in and out to make them appear. But it is all good when i export in PNG. Do you know where this problem comes from?

834

4 months ago

JochenLeinberger_ESD

asked in Ask the Community

GET image Filesecurity

When I access a frame via GET image API I receive a download link like https://figma-alpha-api.s3.us-west-2.amazonaws.com/images/c2a7b935-… . The Problem is that this URL is public and can be accessed by anyone who knows the url, which is not suitable for confidential files. Question: Is there any option to enable security / restricted file access ? I also tried to write a plugin however the Plugin api seems not to be suitebal for large amounts of Files as used within a CI / CD pipeline. Are there plans to enhance security in the future ? Reference: https://www.figma.com/developers/api#get-files-endpoint

12883

4 months ago

Leah11

asked in Ask the Community

Best Practices for Keeping Figma Files in Sync

I’m seeking insights on how larger design teams manage Figma files in collaboration with development to keep everything in sync with production: Do you create page templates as part of your design system? Do you maintain a separate file (such as a sticker sheet) for page-level components? Or do you skip page templates and modify components directly in your working files, pushing updates to production once changes are finalised? Please, help a friend out and share your approach.

455

4 months ago

astraltwin2

asked in Ask the Community

"Failed to fetch font list. Your network settings may need updating."

Hello! Please help. Figma does not start. When starting, an error message appears: “Failed to fetch font list. Your network settings may need updating.”

2022

4 months ago

Snezhana

asked in Ask the Community

Files from figma are missing

Hello everyone, my files are missing. It feels like the program rolled back to the moment I registered my account. Please help me get the files back. Is this even possible?

111

4 months ago

edDes

asked in Ask the Community

Get selected variant in instance from component

So, let’s see…if I have a Figma file with let’s say 5 instances of the same library component, but with different variants: Component Inst1–VarA *** Inst2–VarB *** Inst3–VarC *** Inst4–VarD *** Inst5 – VarF If i need to import via plugin each of these instances to a new file, how do I exctract/find out…the selected variant and work out its key to be used in expressions like: figma.importComponentByKeyAsync(key) I am getting a bit lost in the Json response here…the Json response shows node children in pages with type: "INSTANCE" and another field a bit below componentId: “XXXX:XXXX” however, in the code TS reports Property 'componentId' does not exist on type 'InstanceNode'

290

4 months ago

Cristian_BanuNew Participant

asked in Report a Problem

Figma components do not update from one file to another

Hi guys, Is this a bug or is it a missing feature? If I take a components from one file, and I use it in another file, and after using it it the second file I make some changes in the original component, the changes won’t reflect in the second file. I basically need to copy it again from the main file to the second file.

280

4 months ago

3126177658

asked in Ask the Community

Chinese font display error

The Chinese display of Figma for Mac desktop has errors. For example, in Pages folder and Framer, only the section name is displayed correctly. The layer name is normal again, and the Pages folder name becomes normal when selected. pages folder selected status pages folder is not selected

334

4 months ago

melissal

asked in Report a Problem

Items being selected by themselves

Hello! Random objects on my file will appear with an outline, as if someone has selected it. This happens even in a new file where the only person is me. I’ve been able to replicate it when I create two circles and add a mask over it. My files are haunted 😦

110

4 months ago

Gleb_Pak

asked in Ask the Community

List numeration is not aligned with an autolayout

Hello, Might be an easy one but I can’t figure it out. Seems like list numeration from 10+ is going out of frame. Link Item #10 (10. Name) you can see that some part of the 1 is out of the frame and I can’t understand why.

4 months ago

Ben_Adelson

asked in Ask the Community

Prototype | How to use on drag to move a kanban task to a different frame?

I’ve been trying to move a kanban object in one frame to another frame using the on drag prototype method. It looks like it just dissolves it because it’s moving into a new frame. Any suggestions on a work around for this? So far it seems like absolute positioning everything is my only way but that messes up other parts of my design.

120

4 months ago

xuyonggang

asked in Ask the Community

How to stroke part of text within a paragraph of text?

Hello everyone, We need to stroke part of the text in a paragraph of text, but the prerequisite is that the text is not split. Is there a way to achieve this? The text is not split because we need to review the content of the copy through the api interface, so designers cannot be allowed to adjust the relevant copy too freely.

190

4 months ago

ArtCMarie

asked in Ask the Community

Can’t open Figma app on iPad - Sends me to browser

When I open the Figma app on ipad, it gives me a login page. I fill out the information, it sends me to my email for authentication, and then from there it sends me to Safari. If I go back to the Figma app, it remains on the screen that says “Check your inbox.” There doesn’t seem to get any way to get Figma to actually let me use the app. Is this an ongoing issue?

191

4 months ago

Sai_Rajesh

asked in Ask the Community

I have a question - wireframe within the instance vs component

I created a component and an instance of it. When I try to build a wireframe within the instance, it doesn’t work. However, when I build the wireframe within the component, it works. Why?

261

4 months ago

Felipe_San_Martin_G

asked in Ask the Community

Soy el administrador pero no tengo permiso para acceder a mis archivos, todos estos archivos desaparecieron llevo días con este error

4 months ago

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