Get Solutions

We used to be able to share frames that contain flows, mockups, table of contents and more as presentations (like Powerpoint) for customers. This is no longer possible as it now forces our presentations into preset device sizes, which does not let the customer see the whole presentation in full with (frame size). This is literally breaking all of our prototype presentations! Please let us share prototypes like before where we can view a frame at its full size, (fix width/fit height), so the whole frame (containing multiple screens) can be viewed in prototype mode. This is crucial!!!!

Title basically explains it. The “CMD + \” keyboard shortcut to show/hide the UI in both Figma and Figjam isn’t working for me. I reloaded the page and restarted Figma but still not working. I use this shortcut multiples times a day so it’s definitely impacting my workflow.  I’m on a MacBook Pro with M4 Pro, Sequoia 15.3.1

Hi Figma Support,I'm experiencing repeated crashes when trying to edit color variables in one of my design files. Every time I attempt to modify a color variable (even a small change like selecting a different swatch), Figma immediately crashes with a "Something went wrong" message. This happens consistently, both in the desktop app and in the browser version.Some details: The issue occurs only in a specific file. The crash is triggered specifically when editing color variables. I've tried duplicating the file, clearing cache, restarting, and switching browsers – the issue persists. Version history doesn't seem to help, and there are no obvious plugin conflicts. Can you please help me identify what might be causing this and how to resolve it? I’d be happy to provide access to the file if needed. 

Hello Figma community,  Is there anyone who can help me with a carousel animation? Please dm me on disc: sekkyo_

Hello Figma Support Team,I am experiencing an error with the AI generation/mind-mapping feature. * What I was doing: I was trying to generate a mind map or diagram from text input. * What I expected to happen: I expected the tool to generate a diagram based on my input. * What actually happened: I received an error message that says, "Can't generate right now—edit a bit before trying again." The generation tool also appeared to be stuck in a loading state.I have already tried the following: * (Mention if you have tried refreshing the page, restarting the browser, or editing the text).Attached is a screenshot of the error message.Thank you.

My Figma automatically updated to the latest version, but it now says that it is incompatible with my Mac OS version and cannot run. Is there a location I can find the download link for an older version of the desktop app for Mac? Versions prior to 116.17.9 ran correctly. Thanks!

Hi, I have editor and admin role in two teams. But I can’t edit files.Please need help on this.

Hi,I need urgent help recovering a project file that suddenly disappeared.Yesterday I worked on it from my main device — everything was normal, and I closed the file as usual.Today, when I opened the same tab again (on the same and another device), I saw a message saying the file was deleted.I checked all folders, Recents, Drafts, and Trash — the file is gone.I also followed the official instructions from the Help Center (including checking the Trash and applying the "Created by: Anyone" filter), but still couldn't find the file anywhere.There were no sync issues while working, and I had full editing access — possibly even ownership.This project is very important and I need to recover it as soon as possible.I'm currently on a Starter plan and can’t reach email support directly, so I really hope someone from the team or community can help, or escalate this internally.Thanks in advance!

Hi everyone ! This is a question for the engineer / design team around the plugin API.First, a big thanks and cheers to the dev team for this API which is a real pleasure to work with.So for context, i’m working on a plugin, and i’ve recently subscribed to dev-mode in order to optimize it for dev-mode. My plugin is a code exporter, and there are multiple reasons that force me to write in the user design :removing things like border, radius, shadow, ... in order to define them as CSS rather than leaving them in the exported image (no serious front-end dev want that) for image-background, sometimes, it can’t be defined with the image fill because of some transformation (filters, crop...) and must be exported instead (node.exportAsync), in that case, the content of that node must be hidden before the export (since that content will be HTML dom) other reasons related to nested rotation which are a bit hard to describe in a short sentence.Of course, i make sure that each of those writes are

I was trying to clean up a file and move some older stuff to an “archive” file. I accidentally used cmd + x and cut the frames I wanted to move. Now when I try to paste them, Figma hangs for a minute, then the frames all show up as if the paste worked, Figma is unresponsive for a moment — then I get an “Open this file in recovery mode” modal, and when I do so all the pasted content disappears.You can see it in action here: https://monosnap.com/file/3VMxNwbMXEoFAkDcUNR2JH7t4jcmUQI can’t seem to get around this. I’ve tried the desktop app and multiple browsers. I’ve tried using a new file, restarting Figma, and wiggling my nose in every direction during the paste…Any idea how I can get these frames out of my clipboard and back into Figma? Is there some way I can paste the data into another app and attempt to break it up into multiple pastes? It’s not even THAT much stuff, but I guess it’s just a teeny bit over the line for what Figma can handle.Any advice would be greatly appreciated!

is there something you can do to make sure someone sees something different on your website every time you open it?

I'm designing a segmented control in Figma. I want only one item to be in the "Selected" state at a time — so when I click on an item, it becomes selected and the others automatically return to the default state.Is there a way to prototype this without manually creating a separate interaction for every possible combination? I’d like to keep it scalable if possible.I've heard that using Variables and "Set Variable" actions might help, but I'm not sure how to set that up correctly.

EDIT: in the title I meant to say “Hosting or platform” not “hosting domain”. Figma Sites sounds cool and handy, but I’m a bit of the fence regarding lock-in.What is official Figma stance on moving the website elsewhere for one reason or another.Who own the design? Who owns generated html and Javascript bits? (There is a little bit of React application going on, for what I gathered from browser DevTools.) Will Figma Corp be so generous to allow to download the project folder to take it to VS Code? I’ve noticed that DevMode tab is missing from Sites UI, does that mean devs are not welcome?

I was working on my project called 'SAVER' and it disappeared. I am the owner of the file. I looked everywhere: Drafts, Deleted, Recent, and there’s no trace of it. The name of the document is 'SAVER'." When I try to access the link, I only see this message: Prototype not found.PROTO LINK: https://www.figma.com/proto/CaJCUuXfeYl5ZKVjtMSf5m/SAVER?node-id=154-494&t=3wdKiocWQMpaVtOb-0&scaling=min-zoom&content-scaling=fixed&page-id=0%3A1&starting-point-node-id=244%3A2858&show-proto-sidebar=1&hide-ui=1

Hi everyone! I accidentally deleted all my drafts and slides while deleting team projects (all of it happened because of ChatGPT that’s said my drafts will not be deleted while deleting team projects and they will always appear in my personal files). Though the worst of all is I can’t restore any of them, they simply don’t appear there, it’s empty, how I get back my projects?

What could possibly be wrong? I have a Dev Pro Plan subscription, no updates, I have always had all the early Beta tests available, why didn't the MCP features show up? What should I do, help me please?Do i need to re-install app?  

Hello! I’ve run into an issue: initially, the text and input elements were perfectly center-aligned with each other. But after I started editing the text field, it shifted upward, and ‘Align middle’ no longer works. What could be the problem? I’d really appreciate your help! 

Hey Community!I always struggle with creating responsive designs using the correct combination of constraints, auto layout & prototype settings.I am trying to create a side panel with the following expected behavior:Logo section (Topmost): Must always be visible on screen & not scroll with the page Middle section with menu items that scrolls when I scroll with my mouse pointer over the side panel, that is, in case the number of menu items exceeds the screen length. Footer section (Bottom-most): Must always be visible on screen & not scroll with the pageThe entire side panel should increase/decrease in length depending on viewer’s screen size. My Settings: Menu component has 3 frames in auto-layout for the 3 sections (Logo, menu items, footer), with the middle section (for menu items) set to 'Fill', 'Clip content'. Logo & Footer sections have fixed heights. Logo section is set to 'Sticky: No scrolling' Menu component canvas stacking is set to ‘First on top’ The menu comp

Why is my shift + space bar showing jus a screen but not a mobile phone prototype 

当输入多行文字时，想给他们一个渐变色，但是是整体渐变，而不是单个文字的渐变！很多时候需要单个文字的渐变色保持统一，而不是整体渐变 

Hi everyone,I'm facing a strange issue where the "Layout Grid" option is completely missing from the right-hand panel.This happens even when I select a Frame. I've already checked the following:I am selecting a Frame, not a Group or a Section. Auto Layout is turned off (there is no "Layout" section with a minus button). The Frame has zero rotation.No matter what I do, even creating a brand new Frame with the F key, the "Layout Grid" section simply does not appear. Has anyone experienced this before or knows what might be causing it?Thanks for your help! 

Hi! I’m Avery a student, and I was wondering why my verification is requiring me to login with my school email? I would like to keep this account since it has all of my projects. I am also authenticated via google oauth on this account.Why do I need to change my email to verify? Thanks,Avery

Hi everyone, how to zoom both sides of the toolbar instead of the middle of the design screen? Thank you. 

Almost a year ago and this Bug is still present: Re-Center doesn’t work when linking to a component via Dev Mode link.Zoom level is totally zoomed out, making it hard for the devs to find the component. Pressing “2” or “Zoom to selection” has no effect.Please fix it. It has been a year!!!