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Hi team, I received a speaker promo code for Config 2026 from a friend who is presenting at the conference, but I've been running into issues redeeming it for quite some time now. I keep running into blockers. Whenever I enter the code, I receive the following error: "You do not have access to this page. It seems we're having a hard time recognizing your registration code. Please reach out to your Figma contact for assistance."I'm not sure where else to turn at this point. I have already created a support ticket (#1915944) on the 21st but have not heard back from the events team. Now that it is past the 22nd, the deadline for ticket transfers, I'm worried this will cause additional headache. I'd really appreciate any guidance on next steps to get this code activated as soon as possible.Thank you so much for your time and help!

Title:OAuth app with valid client_id returns "doesn't exist" on figma.com/oauth endpoint — private app published to teamDescription:We created a private OAuth app via figma.com/developers/apps, published it to our team (Creative AdBundance), and configured a redirect URI. However, when we try to authorize using the standard OAuth URL:https://www.figma.com/oauth?client_id=8eKIYXCkESoJweas8kHFwX&redirect_uri=https://www.figma.com/oauth/mcp/callback&scope=file_content:read&state=n8n&response_type=codeWe get: "OAuth app with client id 8eKIYXCkESoJweas8kHFwX doesn't exist"The client_id is confirmed correct — it matches exactly what's shown in the OAuth credentials page of our developer dashboard. The app status shows as Private, published to Creative AdBundance.We've tried:Different redirect URIs (our own server + https://www.figma.com/oauth/mcp/callback) Different scope combinations Multiple browsers and incognito mode A second app created by the team Owner — same errorFigm

I have just started using Figma and currently having an issue. My website in Preview does not appear, after publishing, in the Browser as the same version. When I open the live site on a different browser, I see a completely different version of the website. How do I get the live page to remain updated after each publish?

Same issue as the others. Just getting bounced by email support, so figured it’d be worth to put here. Original ticket is #1921872, thanks.

Is the design system (variables, components, text styles) created inside a Figma Sites file publishable for other Figma Design or Site files to use?I’m trying to recreate a site in Figma Sites, and wondering if I should build DS inside the Site file or if I should build in an external Figma Design file, publish, and connect to the Figma Site file to use.(Optional Question)What’s the compatibility between Figma Design & Figma Sites in terms of library sharing, and what are the pros, cons, best practices? 

Research question for anyone doing data-driven design in Figma.No pitch — genuinely trying to map unsolved problems before building anything.Three scenarios I'm curious about:**1. Bulk / multi-row population**If you have a card grid, table, or list with 10+ instances — how do you currently populate them all from a dataset? Do you do it manually, row by row? Have you found a plugin that handles this well? What's still missing?**2. Sensitive data in mockups**Have you ever shared a Figma file and realized it had real customer emails, names, or phone numbers visible? Is that a concern in your workflow, or does it not come up?**3. RTL languages**If your product supports Hebrew, Arabic, or another right-to-left language — how do you handle realistic RTL text data in your prototypes? Is it painful, or have you solved it?Any of these can be answered with "not a problem for me" — that's useful data too.(Disclosing: AI-assisted market research post)

Hey everyone — doing genuine research before building anything. Honest answers appreciated, including "this isn't a problem for me."As token sets grow in Figma Variables, I keep hearing about a few recurring pain points:- Naming inconsistencies across teams (color.brand.primary vs brand-primary vs brandPrimary)- Broken or circular aliases that are hard to spot manually- The same token name having different values across collections with no clear audit trail- No easy way to produce a health report you can share with your team or stakeholdersI'm exploring whether a Figma plugin focused purely on local governance and auditing would solve a real problem — or whether teams have already figured this out.A few specific questions:1. How do you currently catch naming violations or broken aliases in your token set?2. Do you use Tokens Studio for governance specifically, or mainly for sync/export?3. Has a messy token set ever caused a real problem in your workflow — broken designs,    misaligned

im a beginner on figma and i was tryna create the fade in animation for the web page im making. the animation works as, when user scrolls through the page the elements slowly fade in. n this is supposed to work like in a sequence. ive tried following tutorials and even used ai for help but the results i get were either it wont work or everything wd fade in althogether which isnt what i actually want. so idk how to make it work.

I work for an organization that is considering switching from our current design tool (Sketch) to Figma. However, we’d love to first get a demo of how Ai can be integrated into Figma so we can weigh the efficiency gains vs. time lost switching design platforms. Is it possible to get a demo for myself and my colleague?

To whom it may concern,I have a student account which I am trying to log into. I have forgot my password, whenever I click the button to email me a password reset link, nothing happens.I am writing this from a temporary account which will be deleted when the issue is solved. This needs to be solved ASAP as I need to produce some crucial designs.Best,Ionut

Hi figma support. We'll be traveling from Argentina and we already bought hotel and plane tickets to be in San Francisco during Config's dates as this was part of our organization approval process. It was approved today morning and we realized the tickets are sold out, we're so sad since this was something we started planning two months ago and our organization time for approving these requests is long. We'll be tremendously grateful if you could help us since traveling from our country is a big deal for us and effort. 🙏 Thank you!

Figma on macOS; happens when switching from another app/window and directly selecting text inside a nested layer.  Focus another app, e.g. Claude/ChatGPT. Switch to Figma by using Command/Ctrl + double click direct selection to target text inside a nested layer/component. The text caret or text highlight appears in Figma. Start typing. Expected: Typing should edit the selected text in Figma immediately.Actual: Keystrokes go to the previously focused app instead of Figma, even though Figma visually indicates text-edit mode.Frequency: ALWAYS but reproducible only through the direct-select path, not always through normal double-click editing. Video attached.

Hi Figma Support,I'm experiencing an issue where the Figma desktop app fails to launch on my Windows machine. The app shows the Figma logo briefly then closes immediately.System info:OS: Windows 11 (Version 10.0.26200.8457) GPU: AMD Radeon 780M Graphics GPU Driver: 26.5.2 (released 12/05/2026) Figma version: 126.4.10Error from command line: The app crashes with repeated GPU process errors and the following fatal message: FATAL: GPU data manager – GPU process isn't usable. Goodbye.When opening a file, the app shows: "We can't open this file because we're having trouble with WebGL."Workaround I found: The app only launches when using these flags: --disable-gpu --disable-software-rasterizer --no-sandboxHowever, even with these flags, WebGL is unavailable and design files cannot be opened.This issue appeared suddenly — the app was working fine the day before without any changes on my end. I suspect a recent Figma update may have introduced a compatibility issue with AMD Radeon 780M drivers

I can’t find the publish or update website button on this site https://www.figma.com/make/pCqcy9dOBWlK8RdUccRzeD/Gems-Cafe---Bistro?p=f&t=a3c1f5Pf4bkKkNkc-0 this is urgent please help

I have a promblem that has been going on for a few weeks now where I use for example a button that has a while hovering interaction on it. The button comes from a component set where I have different types and sizes of my buttons.I preview the buttons starts acting up and when looking at the prototype tab interactions has been added to the button that was not there before. Example: I add the default button that only has while hovering as interaction. I change the size to medium and the type to outline. When looking at the prototype tab interactions has been stacked and the button is trying to go between the large and medium hover state at the same time.This is super annoying since I can’t trust my preview and needs to explain to customers that it’s bug within figma that causes my design to look crazy. This dosn’t happen all the time but there is something wrong with the interactions and states for me. In the uploaded video you can see that when I do a copy of a component and add it to

Minha conta foi excluída e meus projetos foram juntos mesmo após eu ter passado a propriedade para a conta que deveria ficar com os projetos, conta essa com endereço: [removed PII - DJV 5/22/26]Conta com os projetos que foram excluídos:[removed PII - DJV 5/22/26]

Hi there,I am trying to create webhooks to receive requests when a file is updated but when I send the request, it hangs for 2min and then I see the error:```<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"><HTML><HEAD>    <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=UTF-8">    <TITLE>ERROR: The request could not be satisfied</TITLE></HEAD><BODY>    <H1>504 Gateway Timeout ERROR</H1>    <H2>The request could not be satisfied.</H2>    <HR noshade size="1px">    We can't connect to the server for this app or website at this time. There might be too much traffic or a    configuration error. Try again later, or contact the app or website owner.    <BR clear="all">If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.    <BR clear="a

despite articles saying as such, there is no option in my figma make settings / general to clear context. can someone please clear the context on my site at https://trice-disk-70770810.figma.site/ figma link  

Hi there,I am on the Figma Pro plan.Until recently there were two full seats paid annually on our subscription, and I as an admin, was a monthly user. (I have not checked settings in while and don’t understand how I as admin was a monthly rather than an annual user)I have deleted the users on the annual seats, but am not able move myself from a full seat on a monthly plan to a full seat on the annual plan, even though there are currently no annual plan users. Please let me know how I can do this.I also want to know what the amount will be for the annual plan going forward, with just me as one person with an annual seat.Thank you!

I already canceled my subscription, and I can no longer see the subscription status. But you still charged me $30 yesterday.

I am a full‑time UI designer. I mainly use Figma for UI component building, design token management and page layout design. I have submitted the AI agent beta survey before, hoping to get early access to the new vertical navigation bar and AI Agent function for improving daily design efficiency. Thank you.

Hello, My Figma file color profile is set to "Assign to Display P3". The export color profile is set to "P3 (same as file)". But when I export a frame (JPEG or PNG), some colors don't match between the original Figma frame and the exported file (see HSB values from Figma).  Any idea why? And how I could get the exact same colors? Thank you,Axel  

Hello Figma and Support Team, I made a mistake when trying to add new members to my Professional team and need your help please. I already have one Professional Plan team (on an annual subscription), and wanted to buy an additional 8 seats within this plan. However, instead of adding a seat to my existing team, I mistakenly purchased brand new, separate Professional plans (also on an annual subscription). This means I am now paying for 9 independent subscriptions for the same team, and none of them can edit team projects. I would like to transfer the new plans to full seats within the existing original professional account please. I have already emailed Figma Support about this multiple times, however I have not received a response. Please could you either transfer the professional plans to seats within the existing professional plan and I will pay the difference, or refund the plans and allow me to purchase the full seats as normal. Thank you very much for your help. 

Hi,I’ve been using Figma Make without issues, but recently I’ve been repeatedly encountering a “Something went wrong” error.The error keeps showing up consistently, which is blocking me from continuing my workflow.I’ve already tried refreshing the page, but the issue still persists.Has anyone experienced a similar issue?Is there any known fix or workaround?For reference, here is the error ID:713d2f1b-caac-470b-885e-615d932b4fcbThanks!