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Diogo Grave
Diogo Grave
New Member
June 25, 2026
Question

Urgent: Missing org admin access, domain setup, and Edit access issues

  • June 25, 2026
  • 1 reply
  • 21 views

We need help with our Figma organization. I should have org admin access but do not see Admin settings, so I cannot manage the @universo.com organization domain. We also cannot approve Edit access requests as expected, and one user in our organization needs Edit access to all “Universo team” files. We already replied in ticket #1976950 and need help reviewing admin permissions and organization setup.

1 reply

Celine_
Figmate
Celine_
Community Support
June 25, 2026

Hi there, Celine from the Community Support team at Figma here. Thanks for sharing the case number, I was able to see your support case and added a follow-up note internally for visibility.
I can also see that one of our Support agents has already replied to you and is currently waiting for your response so they can continue investigating the issue.

Since this involves your organization's admin permissions and account configuration, it's best to continue the conversation directly through your existing support case. The team will be able to review your organization setup and help resolve the admin access and Edit access issues. Thanks for your patience!

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