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Experiencing issues? Report them.

  • 3,019 Topics
  • 7,938 Replies
3019 Topics
bagn
bagnNew Member
asked in Report a Problem
Widget error due to figma plug-in ID

Error occurs in plug-in execution where everything is the same and only the ID is differenttested repo : https://github.com/aashreys/buttonA successful value is a random value, such as the ID of an existing project or 123123 The value that fails isIt's 1461979095811953262, which was newly issued through the creation of the plug-inThe error message that occurs is2615-64e67bee38a9b943.min.js.br:127 Uncaught (in promise) oR: Could not find widget code to run Everything is the same, and it happens when I change my IDIt is reflected when the code is changed from a working IDIf there is a development method that I don't know, please let me know

331
tank666
S_e_b_a_s_t_i_a_n
S_e_b_a_s_t_i_a_nNew Participant
asked in Report a Problem
REST API: Problems with POST Dev resources

Hey, I’m trying to figure out how to create a dev resource with the REST API. The POST Endpoint should do this job, but it doesn't work for me.No matter which node_id I specify, the same error always comes back: {  "links_created": [],  "errors": [    {      "file_key": "***",      "node_id": "794-1987",      "error": "Invalid node_id"    }  ]} 

511
S_e_b_a_s_t_i_a_n
cya2025
cya2025New Member
asked in Report a Problem
Batch extract all figma files' info under a enterprise account

Hi Figma team,  We would like to batch extract all figma files under the enterprise account and store below info in a table. We kept getting rate limit when using Rest API. Is there a way to lift the rate limit? or alternatively, would it be possible that tech support team can help with the initial batch job processing?Project Name File Name Page Name (under the same file) Figma Link (page level) Last updated date (page level)We have sent an email to our Figma account manager, Arthur on Jan. 10, 2025 and have not yet received any reply as of now. Would appreciate your prompt reply or point us to the right POC. Happy to set up a web call if needed. BR,  cya

212
J
Figmate
Misha No
Misha NoNew Member
asked in Report a Problem
Detach instance stops working

Help, I cant detach just created component. Option just disappeared.. 

561
Nellya
waqarnaik
waqarnaikActive Member
asked in Report a Problem
Component variant font weight not updating in Real-time!

I have a master button component and I have applied variable on font name so it will change on desktop (opensans) and mobile (poppins) when I set frame mode. Now issue is when I update master button component weight property the variants are not updating when I drag variant outside the frame and again place it inside the frame it gets updated please fix this bug figma ASAP.

565
y_toku
Figmate
r_sh
r_shActive Member
asked in Report a Problem
Regex Renaming Issue

I am batch renaming layers and need to change the case from mixed case to lowercase. (A simple example: “ICON_brand_IconNameHere_Primary” → “icon_brand_iconnamehere_primary”). According to this Figma article, the Rename Layers tool should support regular expressions. I’ve used this in the past to successfully edit prefixes and suffixes, but it isn’t working for changing cases. I’ve tried using the following expressions: Match: ([A-Z]+) Successfully matches capital lettersReplace:\L$1I’ve tried variations on this, and instead of changing the case, it just inserts “\L$1” wherever capitals exist in the original.How can I achieve this?

200
r_sh
dau.design.studio
dau.design.studioNew Member
asked in Report a Problem
Full Figma Crash when using "Vector to 3D" plugin

Is anyone else experiencing this? no matter what is tried.Figma crashes only by accessing the plugin. Not even interacting with it.

381
Celine_
Figmate
Nikita Kruchinsky
Nikita KruchinskyNew Member
asked in Report a Problem
Высокое потребление энергии

Фигма стала потреблять много энергии. Даже открывая пустой файл, появляется уведомление о высоком потреблении энергии. Из-за чего быстро разряжается аккумулятор.К примеру, при работе в ФШ такого нет и аккумулятор сажается медленнее. За 8 часов работы в ФШ сажает 50-60%, а фигма разряжает полностью за 4-5 часов.Ноут — MacBook Pro M1 Pro  

411
Gayani_S
Figmate
Lili S
Lili SNew Member
asked in Report a Problem
Viewers from the project cannot access files in the project

I have been experiencing this issue where if I have viewers added to the project and the files within the project inherit the project view settings the viewers are still unable to open each file within the project. And when I look at the files I only have 2 share options: “Only those invited” (which means I need to grant access on an individual basis or “Anyone” (which would result in ANYONE even outside the organization to be able to access it with the link)This feels like a bug to me because I need to add everyone one by one to every single file. And when I need to revoke access later in time I cannot do it globally, I have to go into EVERY SINGLE FILE to remove them. You can understand how problematic this is. Is there any solution so that everyone who is part of the organization or project automatically has access to every file within each project folder?? Or is this the intended functionality?

391
J
Figmate
Mackie_Benjamin
Mackie_BenjaminNew Member
asked in Report a Problem
Library components not updating

When I click the blue update icon, I get a success message, but the blue icon never goes away and the component does not update. I am stuck in an endless loop. I have tried repairing the connections per another post.

251
y_toku
Figmate
Colleen Elizabeth
Colleen ElizabethNew Member
asked in Report a Problem
Problem: Converting group to frame causes material to disappear

I am following the Figma beginners tutorial and when I select a group within my design, and attempt to convert it to a frame, some of the material from the group does not seem to render into the frame.  In particular, it seems to cut off some of the material from the borders.I’m following the steps outlined in the tutorial - create a group, select the group, use the drop down menu on the right to change “group” to “frame”. 

781
djv
Figmate
Weirdo
WeirdoActive Member
asked in Report a Problem
Variables for text styles make the file really slow

I have a big file (130K layers) and recently I add the new variables for text styles and boy the file running very slow, I can’t edit nothing, not mentioning play with the prototype. It has nothing to do with my PC or memory usage (14%). I had to remove the variables for text styles to make the file run faster and it works. This new feature is great but until this performance issue will not be resolved I will not add variables for text styles to my projects.

166343
ksn
Figmate
Jannis6
Jannis6
asked in Report a Problem
Toggle Variables disappeared from MacOS Menu

As the title describes the “Panels > Toggle Variables” disappeared from MacOS Menu (using the Figma app) after one of the lasts updates. This is needed though for giving it a custom keyboard shortcut. In some old tabs that I haven’t refreshed in a while it is still available. As soon as I refresh the tab it disappears. Here is the menu before/after. Please fix, this slows me down so much … Thanks J

431
djv
Figmate
ozzyjr
ozzyjrNew Member
asked in Report a Problem
Firewall settings

Figma web site does not load totally fine but gets stuck at this stage: When i check firewall logs i see some https(443) traffic being blocked with a warning of high risk:Question1: why forti thinks we got a high risk here, any clues?2nd: Whats your suggestion to make web site work? (turning off ips, AV, webfiltering or smthng else?)

2071
Celine_
Figmate
NoraP
NoraPNew Member
asked in Report a Problem
Icon Size Difference in Dev Mode (Layout Size versus SVG Size)

We currently struggle with Icon sizes in figma. All our icons measure 32x32 px. Our Devs now noticed that there are different sizes displayed in the Dev Panel. For Layout the measurements are correct: 32x32px. But in the SVG section it says: 32x33px. This is the case for several Icons, some are single components, some are part of a component set.Single Component​​​​​​Component within set.Does anyone have a similar problem? How do I solve this?

412
NoraP
WayneVERSK
WayneVERSKNew Member
asked in Report a Problem
Figma App will not load pages

Hi,I've been having a nightmare today trying to access different pages in the Figma Mac app. Some pages load fine, but others simply won't open. I've tried resetting the cache, using the browser version, and even resetting the cache there as well, but the performance issues persist.Is there anything else I can try to resolve this problem?   

2712
WayneVERSK
Kat_Rdultovskaia
Kat_RdultovskaiaNew Member
asked in Report a Problem
Dark Mode making my icons in swap Instace hard to see

When using swap instance and trying to find an icon, its really hard to see since the icons are black too 😰, is there anything I can do? 

572
Hallan_Dionisio
Jiri
JiriNew Member
posted in Report a Problem
I'm having a problem with the layout settings. Do you have one too?

I have a problem with the layout grid functionality. I set up columns and rows in my projects. Previously I was able to create several layouts, now I create columns/rows, set the parameters, then add another layout, but then I can't edit any layout.Do you know what the problem is?

211
J
Figmate
jessmchang
jessmchangNew Member
asked in Report a Problem
can't bold in figjam

just me or can i no longer bold in figjam anymore?this has been impacting my tedious user journey work.

111
y_toku
Figmate
Weirdo
WeirdoActive Member
asked in Report a Problem
Annonations font in Hebrew

The annonations font in Hebrew when Dev Mode is on is not the same font of the rest of the Hebrew fonts. It’s very hard for developers to read because is a serif style and very small. Please fix this by matching the Hebrew font to the rest of the fonts (Arial).

301
djv
Figmate
Drew Templeton
Drew TempletonNew Member
asked in Report a Problem
Cant Find Personal Access Token Settings Section

I have read the documentation on where to find a personal access token and I cant find it in my settings. Any help would be appreciated  

1993
Tom_Lowry
Figmate
Abhishek Sharma
Abhishek SharmaNew Member
asked in Report a Problem
Gradients not exporting properly in SVG

I am not getting exact render displayed in Figma web while exporting it to SVG format. The shadow and gradient are not going as per expected. I looked at one comment where community member suggested to use clip content. It worked for another user. However, I tried same this, and it is not working.  

2541
Celine_
Figmate
Benkoby
BenkobyNew Member
asked in Report a Problem
Changing a Color Variable

I’m trying to switch the fill color of certain elements that have assigned color variables. Normally you can just click on the applied color variable and it will pull up your library and you can switch it. But when I click on it now it doesn't do anything and I can’t switch it that way anymore. I’ve tried quitting/reopening Figma and the file itself, and restarted my computer, but it hasn’t helped. Was wondering if you could help?

533
Jake_Round
Jack_Dickson
Jack_Dickson
asked in Report a Problem
Components won't resize if they're in an auto layout frame

I’m trying to combine auto layout components with frame resizing, however I can’t seem to get them to work together. If I have a series of component in an auto layout frame, they won’t resize even if I set the constraints of every component to “Left and Right”. If anything, when I have my elements in a Frame then add auto layout to that frame, the “Left and Right” constraints disappear. I also re-checked all of my component’s parent components & variants and set their constraints as well. I tried to solve this by setting the resizing value to “Hug” or “Fill Container” up in the coordinates panel, but as soon as I resize the “parent frame” the components & auto layout frames automatically revert to “Fixed” and don’t hug or fill the resized container. The end result is that it feels like I can’t use auto layout if I’m trying to have my screen resize automatically. Other designers I work with are also running into this problem. Any ideas on what could be happening?

92937
Michael_Staton
bAnninos
bAnninos
asked in Report a Problem
Persistent Drop Shadow After Deleting Effect

I’m working on drafting out a tutorial for a complex process which involves highlighting buttons on the page with a drop-shadow effect to cause a glow on them. My problem is that after I duplicate that frame and remove the drop-shadow/glow effect from the button, it removes it at first but is reapplied when I either change something else on the frame or when I close the document and come back. So there’s no real way to remove the glow effect on a button once I’ve applied it to one and duplicated it… This is very frustrating and would appreciate any help in how to possibly resolve this!

15273
Phil86
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