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Question

Refund Request for Today’s Subscription Charge

  • July 8, 2026
  • 1 reply
  • 13 views
Hs L

Hello,

I would like to request a refund for the subscription that was automatically charged today.

I have not used the subscription at all, and I have already canceled the renewal to prevent any future charges.

I realized that this higher-priced plan is more than I need, so I would greatly appreciate it if you could review my refund request.

    1 reply

    Gayani_S
    Figmate
    • Gayani_S
    • Community Support
    • July 8, 2026

    Hey ​@Hs L, thanks for reaching out!

    I completely understand wanting to make sure your plan matches what you actually need. I can't look into account or billing specifics here on the forum for security reasons.

    So I'd suggest to submit a request to our support team so they can look into the charge on your account directly and go over your options with you.

     

    While that's being reviewed, here's a quick look at what's included on the Professional plan: unlimited files and projects, unlimited version history, team-wide design libraries for shared styles and components, advanced Dev Mode inspection for handoff, and more granular file and prototype permissions. You can see the full breakdown here: Figma Professional plan. 

    For more on how billing and renewals work, this is a good one to check out: Guide to billing at Figma. 

     

    Let me know if you have any further questions, happy to help point you in the right direction!

     

     

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