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Our team is on the Organization plan and I’m noticing that when I start a new Figma Make, I’m only seeing two of our published DS libraries that are accessable. See attached image for extra reference. I’m not sure why no other libraries are showing up here since there shouldn’t be a limit of the number of libraries right?I’m also an admin if that helps. Thanks in advance!

Hi all,I’m running into a pretty severe performance issue in one specific Figma file, and I’m hoping others have seen something similar or can help pinpoint what's going on.Whenever I try to cut or delete any layer that contains complex components (a mix of local components and components coming from our shared library), Figma freezes for up to 1 minute before the action completes. This includes deleting from both the canvas and the layers panel.A few things to note: The lag started immediately after updating components from our team library This only happens in one file Other files with equally complex component structures do not have this problem Both the desktop app and browser show the same behavior The issue only appears when cutting or deleting. Navigation isn’t particularly laggy. The components involved are fairly nested and variant-h

Hey guys. Looking at settings page in Figma Site everything look good and set but the social sharing image is not working. Looks like a Figma bug.

I am experiencing a persistent issue in Figma when creating slides: elements (images and text) automatically jump to the top-left corner of the canvas, even though they were previously positioned correctly.This happens unpredictably across multiple frames and projects.Key points: The issue occurs even when the layers are locked. The repositioning happens without any interaction from me. I’m not using Auto Layout or constraints that would intentionally move the elements. This behavior forces repeated manual repositioning and significantly interrupts the workflow. This issue does not happen in other slide-creation tools (e.g., PowerPoint, Keynote), and it feels like an unexpected rendering or frame-reset bug within Figma.Would appreciate investigation into what could cause locked layers to auto-reposition.

Hi All, I have seen many similar issue than mine on the forum but still couldn’t find a solution, so if somebody could help me that would be great! I have an issue with the Text tool, every time I select it and try to write something, either blue dot lines appear (and only in the corner up) -- see screenshot 1, or the text box appears and empty (and impossible to write something in it, I don’t even have the text cursor only the selective arrow) -- see screenshot 2.    

In our team’s Figma component library, I successfully connected Figma Code Connect with a Github repository. I successfully connected an individual component, but in Dev Mode, when I click on it, i expect to see a React code snippet, but all I see is a “View connection” button. I am using the Code Connect UI (not the CLI). See screenshots below. What I see:Code Connect panel:Code panel:What I expect to see (this comes from https://youtu.be/s7BZz03icnY?t=244)

Hi! I’ve been having trouble getting my Figma account back to an Education account, even though SheerID confirmed that I re-verified my account on September 11 (Verification ID: 68c1ab53f897ce280a8b5dff), which was before the September 29 deadline. SheerID mentioned that since the verification on their side was approved, the issue now lies specifically with the offer redemption process on Figma's side.I’ve sent education@figma.com several emails since about my issue, but I never received a reply. I’d really appreciate any help to be able to re-access Figma Education for my student work! Thank you in advance. 

Hello, I’ve tried resetting figma, both on browser and desktop, uninstall re-install.All plugins are not loading.

Hi,I need urgent assistance. I created a full interactive dashboard prototype in Figma Make, then added a homepage and login structure. When I tried to edit a single section on the homepage using Point to edit, the platform deleted the entire project except for the edited div.My website, dashboard, and two weeks of work are completely gone.I cannot revert the changes because the entire file structure and codebase were deleted — there is nothing to restore on my end.I urgently need to know if you have any versioning or backup system that can recover the project immediately. I was scheduled to present this to investors today, and this loss is critical.I contacted support three days ago but still haven't received a response.Support ticket: 1629841Please escalate this and help me retrieve the project as so

 Hi. I am having an issue opening my project files in Figma. Before, it took a little longer, but now it happens very quickly; I do not even open the file and the message already appears. I saw someone with a similar problem and tried all the suggested solutions for this case, but without success.Help with this would be great.   

I’m unable to locate a file that I didn’t delete. I still have the shared link, but I can’t access it, it says the design file may have been deleted, moved, or is unavailable.Please, I need help resolving this.

My Figma Education Plan was renewed about one month ago, and everything was working normally. However, today my plan suddenly changed to the Free plan even though the renewal date has not ended yet.Is there any usage limit on the Figma Education Plan? 

I have paid for a Professional Full Seat license at £14 a month and I am unable to toggle and use the Design tools bar at the bottom of the sheet on slides and edit a doc my colleague set up. I also can't use the tools when I set up my own slide. Does anyone have any ideas why this tool work? I contacted support with the problem at 5.30pm yesterday and have still not had a human response or useful Tech bot one. Thanks!

Hi Figma Team,I am writing because my Figma account shows a suspension message when I attempt to sign in using Google Login:“Your account has been suspended.”This prevents me from accessing all my ongoing projects and important client files. I have not received any prior warning or notification regarding this suspension, so I am very confused and worried.As far as I know, I haven’t violated any Figma Terms of Service or Acceptable Use Policy. Therefore, I kindly request your assistance regarding: The exact reason why my account has been suspended What actions I should take to resolve the issue An urgent restoration of access if possible Here is my account information for verification: Account Email (Google Login): [redacted by forum admin to remove PII] Full Name:Janice

im tryna type in a link but the alphabet a just automatically gets squared???it doesnt happen to any other alphabetsdoes anyone know how to fix this thanks

i tried to re-verify my education plan tied to the email- (redacted by the moderator due to PII)its been a long time and im still not able to access the features an educational plan has. its just like using a free plan. im getting this ‘successfully verified’ message but its doing nothing. I need an education plan as im doing an internship and in my second year of bachelors. kindly look into the problem.  regards and thanks, mrunmayee dandekar

I’m using Figma Make for a website that has both English and Japanese text as translation toggle.But the Japanese version keeps showing this text “ web3.intro.p3 web3.intro.p3.bold web3.intro.p3.rest” randomly. Why’s that?

Hi everyone,I’m building a multi-page site in Figma Make and keep running into the same frustrating bug:I create a separate page for /terms, /privacy, or any custom route (e.g. /contact, /about) Everything works fine at first At some point Make flags the page with the red “1 error” banner When I click “Fix for me”, it instantly removes the custom route and turns the page back into a generic duplicate of the home page (losing the unique URL completely)I have tried everything and I 100% need these unique pages . The page content stays intact, but the unique slug is wiped out, which obviously breaks legal pages and navigation.Has anyone else seen this? Is there a way to prevent “Fix for me” from deleting custom routes, or a safe workaround to keep /terms, /privacy, etc. intact?Thanks in advance!

When I try to publish my site with supabase connected it wont let me until I unpair it and this leads to accounts not being created and a whole mess.

Mate I cannot even get onto the app I am just stuck at the home page loading. I opened the app on my friends laptop logged in and everything.  I tried resetting my cache which i saw the internet, to then realise there is no cache option on mac. Great.Updated the version of figmaReset my laptopUpdated my laptop and still i am stuck at this page guys please get your devs to do something for this ridiculously slow app. Don’t let this be the reason I switch. This is such incompetence fix your fucking app 

Using Firefox browser, any time I deselect an object in Figma (frames, images, etc), a gray box that says “paste” appears next to my cursor and moving the mouse automatically triggers a box-select (as if I were holding and dragging the mouse). I have to press Esc to make the “paste” box go away and click somewhere without selecting anything to make the box-select go away. This happens any time I deselect anything. This means that if I accidentally select something using the bug-induced box-select, it loops me back into the bug. It is hugely obtrusive to getting any work done.

I have a prototype embedded into a slide and that works great, But when I embed the slides file on my Square Space site I get the “www.figma.com refused to connect.” error message and the prototype doesn’t load. I searched and made sure all the permissions are set correctly. Is this a bug or some security setting within the browser?  Any help will be appreciated, for now I have a work around that opens the prototype in a new window via a text link but that is clunky.  

The controls for component properties appear twice when in slides mode. Not the end of the world but kinda annoying to work with some dropdowns. Surfacing this as it does not look like intended behavior.Card in design modeExact same card in slides mode 

Resolved: After 1h or so it fixed itself~ :) 

When I click the Share button and then close the modal, pressing the spacebar to pan around the canvas in Figma reopens the Share modal instead. I have to press Escape first—presumably to return focus to the canvas—before the spacebar works normally again.