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Report a Problem

Experiencing issues? Report them.

  • 2,071 Topics
  • 5,614 Replies
2070 Topics
Cristian_Banu
Cristian_BanuActive Member
asked in Report a Problem
Return to instance - not showing up any more

Hey guys, The RETURN TO INSTANCE feature, which is so very useful, doesn’t show up any more. But thank you so much for the useless UI3, we really appreciate it.

1157
y_toku
Figmate
A.A_Trabucco-Campos
A.A_Trabucco-Campos
asked in Report a Problem
Option-drag a locked layer results in duplicating it

1. Describe the bug/issue you’re running into? Option-drag a locked layer results in duplicating the locked layer. 2. Are you able to consistently reproduce it? If so what are the steps? Yes. Any locked layer. 3. Share a screenshot, recording, console log, link to the file, etc. 4. Is the issue only happening in desktop app or a specific browser , or both? Desktop app. 5. What OS/version and/or browser/version are you using? MacOS 11.2.3

13019
Leo_Walton
Misty_Leiter
Misty_LeiterNew Member
asked in Report a Problem
Export Frames to PDF - Error

I want to export frames in a file into a single PDF. The containers are frames, not groups. They export individually just fine. When I go to File> Export frames to PDF, I get an error that says “There are no top level frames on the current page to export”.

35783
Maddy_Kostros
James_Pai
James_Pai
asked in Report a Problem
Resolve conflicts doesn't do anything, can't merge

I’m trying to merge changes back from a branch and I’m being prompted to resolve conflicts first. However when I hit “Resolve conflicts”, the dialog just closes and nothing happens. If I try again, I get the same screen with the same message so I’m unable to merge anything. Is this a known issue?

195213
warface
RAYMOND_NAELGA_REJAS
RAYMOND_NAELGA_REJAS
asked in Report a Problem
My figma is glitching or bug

How to fix this issue ? it’s literally glitching or bug

371
Gayani_S
Figmate
mabo
mabo
asked in Report a Problem
Text shortcuts not working

I try to use the text shortcuts for making text bold etc. but only the underline option is blue and available in the text shortcuts. Other shortcuts in other tabs are available. I am using the German keyboard layout but also changing to US qwerty or other layouts does not work. I am on windows 11 and tried it both, inside the desktop and browser app.

421
y_toku
Figmate
sleepy
sleepyNew Member
asked in Report a Problem
Random pill at the bottom of canvas

I don’t know if this is a bug but why is there this random dark pill at the bottom of my canvas… it doesn’t do anything when I click it. I refreshed the page (I’m using Figma in my browser) and it disappears. But sometimes it comes back.

321
djv
Figmate
Pablo_Garcia_Roca
Pablo_Garcia_RocaNew Participant
asked in Report a Problem
Resize to fit omits shape constraints

I’ve noticed that lately when there’s a shape with constraints (e.g.; sticking at the bottom of the page), it works when you drag and expand the frame but if you hit the “Resize to fit” button it won’t stick to the bottom. This is annoying because you need to adjust manually the corresponding shape to the right position after using the “Resize to fit” option. You can check it out in the video above 👆

131
CJSurita
Cristian_Banu
Cristian_BanuActive Member
asked in Report a Problem
What the *&^*& is this?

Hey everyone, I think Adobe has infiltrated Figma and they’re trying to sabotage it. How is this SMART ANIMATE? Rsdifndsghifsbng

734
Cristian_Banu
Cristian_Banu
Cristian_BanuActive Member
asked in Report a Problem
Editing states in instances DOES NOT WORK

Figma is starting to drive me insane, the amount of bugs is ridiculous, I usually find workarounds because I can’t wait for 6 months for something to get fixed, but I’VE HAD IT! You release some crap UI nobody likes, INSTEAD OF FIXING WHAT WE ARE ALREADY USING AND LOVING MOST OF TIHE TIME. Did Adobe infiltrate employees and they’re trying to sabotage you? Why the hell of all hells can’t I edit a color in a variant of an instance of a component, without all the other variants of that instance to change that color? I mean it works sometimes, but not always. In the same instance of the component I mean, not in different components. Sometimes it might work, sometimes it doesn’t, sometimes some of the changes might work, sometimes none of them. And God forbid I try to change the stroke in a variant, that never works, all the strokes will be updated in all variants of that instance. I feel like I’m playing cups and balls near the Eiffel tower with a bunch of gypsies. Maybe I’ll find the ball

432
Jackattack
Cristian_Banu
Cristian_BanuActive Member
asked in Report a Problem
Cannot cycle through screens

Hey guys, When I preview screens, or even when I send screens to my clients for feedback, I usually have a row of screens and I cycle through them, in preview mode, using the left/right arrows, or the arrows in the bottom center of the preview view. However, if I have a prototype in that page (2 or more screens linked with interactions), this feature seizes to function in the screens that are just regular screens, not prototypes. Like if I have 30 screens which are not prototypes, so there are no interactions between them, after I hit PRESENT, I can simply cycle through those screens using the arrow keys. As soon as I add an interaction between 2 screens, cycling between the rest of the screen, which don’t have any interactions between them, no longer works. Is there a way to fix this? Thanks, Chris

182
Cristian_Banu
Rasmus_Schultz
Rasmus_SchultzNew Participant
asked in Report a Problem
Minor bug in Figma's rendering engine

There is a small bug in Figma’s rendering engine - it happens frequently after zooming and panning. I took a screenshot and added a zoomed region to illustrate: If you look closely, you can see what appears to be an interpolation or rounding error running vertically across the entire screen. It’s not clear to me when this happens, but it happens frequently enough that this issue shouldn’t be difficult to reproduce - pan and zoom around a document for a minute or so, look closely and you will see it. The workaround is to simply zoom again, which I suppose causes a full rerendering. Of course, then you pan again a moment later, and the issue returns - zoom to fix it, and so on. I’m on a Windows 11 PC with the latest version of Chrome - but I tested in Firefox as well, and the bug occurs there too. (FYI, I already submitted this issue via the bug reporting form in the app, but it didn’t have an option to attach a screenshot.)

432
Rasmus_Schultz
tejgala.ux
tejgala.ux
asked in Report a Problem
Unable to modify fixed width

I am not able to change the width after new UI modifications. For example: from 4px to 8px

991
Nellya
Thomas_dF
Thomas_dFNew Participant
asked in Report a Problem
Instance swapping background issue

I have a background contrast issue with the new UI3 instance switcher: Could it take the container background color by default? (My icons are stored in another file)

720
Thomas_dF
Stuart_Walker3
Stuart_Walker3
asked in Report a Problem
Components not showing in "All" actions tab

I’ve clicked on the “Actions” button in the new menu bar in the new UI and the “All” tab is selected. I’ve searched for a component in a library, but the component isn’t being shown until I switch to the “Assets” tab. Is this expected? I would expect “All” to show results for all tabs. If it’s not a bug, then please note this is a pain point as it’s one extra click vs the old UI when I could click on the “Actions” button in the top nav and instantly search for components. Now I have to always click “Assets” first. As far as I can tell, there’s also not a shortcut for “Assets”.

931
Steph6
Laura_Linares
Laura_LinaresNew Participant
asked in Report a Problem
Components from my design system are broken in my project

Hi! I am a problem on my end, I woke up today with my project broken, button labels are misaligned (they are centered in my design system but are now aligned to the left), and I have also broken a bunch of columns in a report I am currently building (again the cell is aligned to the right in this case and they are aligned in the opposite direction in the file, basically the components have been changing the alignment property), another things is the content fit, that property is also broken. I have restarted my computer, cleared cookies, reloaded the file and nothing, this is a VERY frustrating experience as I am currently working with a large design system and using it in my project, imagine how many hours I have to spend right now to fix it, because the weird thing is that if I click twice the problem is fixed. I hope this description can help, and the issue can be resolved immediately.

1453
Laura_Linares
Eslam3
Eslam3
asked in Report a Problem
Exceeding Memory Usage

Hey, I’ve got an issue with one of my projects regarding exceeding memory usage and I’ve been trying to use components as much as I can to reduce the file size but it’s not helping! I’ve been following the same logic for years now and haven’t seen this issue before. Is there a way of fixing this? What should I do?

453
DameGeri
SIDDHARTH_AGRAWAL
SIDDHARTH_AGRAWAL
asked in Report a Problem
CORS/CORB/Site Isolation issue in an API call

I am calling a POST API for OAuth authentication which is blocked by the google chrome browser, looks like the issue is of site isolation/CORB. While the same request is being properly at the network level (checked in fiddler and postman).

224511
Corey_O_Brien
babraham
Figmate
babrahamFigmate
asked in Report a Problem
Screen turns black for a second

1. Describe the bug/issue you’re running into? When I switch back to a tab running FigJam, sometimes my screen turns off / turns black for a second or so. It tends to happen when I haven’t viewed the tabs for at least a few minutes. 2. Are you able to consistently reproduce it? If so what are the steps? No, but it has happened at least once a day so far. 3. Share a screenshot, recording, console log, link to the file, etc. It seems to happen on every file I open in FigJam. 4. Is the issue only happening in desktop app or a specific browser , or both? So far I’ve only used FigJam in the browser on my laptop. 5. What OS/version and/or browser/version are you using? Chrome: Version 89.0.4389.82 (Official Build) (x86_64) MacOS Catalina, version 10.15.7

461417
ckjobcena
Marco_Holz
Marco_HolzNew Member
asked in Report a Problem
Asana task with table turn into normal text

When I open an Asana Task with a table in the description in FigJam it converts the table in Asana as text and the table is lost.

90
Marco_Holz
melvinvanoosten
melvinvanoosten
asked in Report a Problem
Paid Figjam user can't create Figjam files

Hi there! For my organization, I am an administrator of Figma. We have the Professional Team tier for our organization. Yesterday, I assigned a user a paid FigJam seat (this user does not have a Design seat). So far, this user is unable to create FigJam files. Another user in my organization has the same setup: no Design seat but does have a FigJam seat. This user can create and edit FigJam files without issues. See image below. First user is the already excisting user and the second screenshot is the new user. How can I ensure that this new user is also able to create FigJam files?

261
ksn
Figmate
Milliorn_Keleigh
Milliorn_Keleigh
asked in Report a Problem
Modals don't appear in prototype in audience view of slides

Hi all - I have a presentation in slides with an embedded prototype. Any prototyped modals do not appear in the audience view, so I have to stop mid-presentation to open the actual prototype to show. Unfortunately, that means my notes are separate from the prototype too, so it makes it difficult to keep my place. Has anyone figured out how to get modals to display in the audience view of slides? They show up on the presenter view, just not on the audience view. I apologize for all the blurring in my screenshot, but I wanted to show the two views without divulging confidential info.

411
Andrea49
Karoline_Gammarano_Garcia_De_P
Karoline_Gammarano_Garcia_De_P
asked in Report a Problem
"Find assets and designs using AI" using images is not available for me

Even that my AI icon appears on the toolbar, I am unable to use the search tool with images, as this option does not appear to me. Is anyone having this kind of trouble? 🤔

30
Karoline_Gammarano_Garcia_De_P
Katarzyna_Kurnicka1
Katarzyna_Kurnicka1
asked in Report a Problem
Compare changes in dev mode - inconsistent behavior

Hey, I find the compare changes to previous versions incredibly valuable BUT I’ve noticed some inconsistencies that holds me back with recommending that to the whole team 😉 If I inspect frames marked as Ready for dev in that new Overview page for developers the available history ends on the first event of marking that frame as Ready for dev BUT if I go into Compare changes mode of the very same frame directly from the design page (meaning not visiting that Overview page) I can see states since the frame got created PRIOR marking that frame as ready for dev the first time. I would be interested in being able to compare changes back to the creation of a frame no matter of how I access the comparison view.

610
Katarzyna_Kurnicka1
KennLucas
KennLucas
asked in Report a Problem
Annoying All Assets Expanded Sometimes

Why is it that every once in a while, I will open my assets panel and every single asset group in every attached library is fully expanded? Why does Figma not put together menuing like they are run by UX people? 🤬 </rant>

100
KennLucas

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