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Experiencing issues? Report them.

  • 3,030 Topics
  • 7,958 Replies
3030 Topics
Jing Wen
Jing WenNew Member
posted in Report a Problem
Missing Components

This has been a recurring problem where the viewers of our files see missing components of our mocks and have to be redirected to click into the component to view the missing content…. T_TAnyone else facing this problem? My team (3 designers) have been facing this and our PMs and engineers have reported on separate occasions and across a period of time that this is happeningThis is mainly happening on frames, consisting of both main components and just regular non-componetized elements   

362
J
Figmate
Jan Slabihoudek
Jan SlabihoudekNew Member
asked in Report a Problem
Type Settings

I have a problem with the Typesettings. When I click on the advanced options a blank widget appears. Do you have experience with this problem too?  Thank you for your advice

91
J
Figmate
Arbuz Tv
Arbuz TvNew Member
asked in Report a Problem
Problem during installing Figma

Hello everyone. Here is a problem during installing Figma on Windows. Can someone help me?[29.04.25 14:22:17] info: Program: Starting Squirrel Updater: --install .[29.04.25 14:22:17] info: Program: Starting install, writing to C:\Users\Administrator\AppData\Local\SquirrelTemp[29.04.25 14:22:17] info: Program: About to install to: C:\Users\Administrator\AppData\Local\Figma[29.04.25 14:22:17] warn: Program: Install path C:\Users\Administrator\AppData\Local\Figma already exists, burning it to the ground[29.04.25 14:22:18] info: CheckForUpdateImpl: Reading RELEASES file from C:\Users\Administrator\AppData\Local\SquirrelTemp[29.04.25 14:22:18] info: CheckForUpdateImpl: First run, starting from scratch[29.04.25 14:22:18] info: ApplyReleasesImpl: Writing files to app directory: C:\Users\Administrator\AppData\Local\Figma\app-125.4.6[29.04.25 14:22:20] info: LogHost: Rigging execution stub for Figma_ExecutionStub.exe to C:\Users\Administrator\AppData\Local\Figma\Figma.exe[29.04.25 14:22:21] inf

141
J
Figmate
Raz_Pulurian
Raz_PulurianNew Participant
asked in Report a Problem
Did plugins just break?

Figma doesn’t have a native way to export variables for devs, so I rely on 3rd party plugins. I even wrote some myself to get around this basic missing feature.Plugins that I used in the past have now stopped working. I’ve also tried some new ones. None of them work.Plugins load, but pressing buttons to fetch variables and export variables don’t workEven some plugins that I developed myself stopped working. When I run them, I now get console errors that weren’t there before.Why Figma doesn’t have a native way to export variables is beyond me. Too busy with Figpals, I guess.We have a deadline to hit, and now I need to manually export hundreds of variables for my devs. Very much not ideal. Is this a known issue?

262
Raz_Pulurian
Alzena Mahirah Hadinata
Alzena Mahirah HadinataNew Member
asked in Report a Problem
On Tap Animation in Prototype Issue

I set IPhone 16 as my prototype device, hence "On Tap" turns into "On Click". However, now, when I play my prototype, even when I tap anywhere other than the element I chose for a specific animation, it changes to the next frame! It's as if the animation wasn't needed at all :( How can I fix this?

181
djv
Figmate
Geoffrey_Menissier
Geoffrey_MenissierActive Member
asked in Report a Problem
Rename or remove theme color's in Slides Deck

Hello, In slides deck, I’m stuck with theme colors that I can’t rename or delete. Am I missing something ?

3387
Celine_
Figmate
Adam Anderson
Adam AndersonNew Member
asked in Report a Problem
Aspect ratio lock behaving abnormally when variables are applied to a component and an instance is placed

I have a bunch of icon components, all locked at 24x24 aspect ratio (1:1). I am trying to create an easy-to-use icon component, and one option I was trying to make involved using the lock aspect ratio feature recently released, and creating ‘icon size’ variables. This would allow our designers to be able to replace icons easily in their files while also not wrapping the icon in a variant set of icon wrappers at different sizes. There's other reasons to try it this way, as it's the least destructive to the files that already contain instances of icons dropped in them already, but we don’t need to go into that.My issue starts be applying my new icon size variable to the H or W of the icon components. I set the lock aspect ratio to on, and give the H or W (I can only do one, which makes sense I guess) the correct sized variable in the master component. The ‘vector’ inside (which is the glyph) is set to scale-scale. When I place an instance of that icon, I can apply a new size from my icon

1563
Sean_Cooley
Seven Bùi
Seven BùiNew Member
asked in Report a Problem
Nothing shows up In My Figma Account

I can access this project but it doesn’t show any thing there

201
Celine_
Figmate
Darren_Williams
Darren_WilliamsNew Member
asked in Report a Problem
Elements appear invisible until clicked

Hello! I’ve tried to find a related topic for this with no luck.Our team is experiencing a bug that is becoming more frequent recently and impacting our dev handover. When opening a file some elements appear to be missing until you click or engage with them and they suddenly reappear.We thought it may be that Figma needed updating or restarting but it’s quite persistent.Is anyone else experiencing this? 

664
Darren_Williams
lisa_huang
lisa_huangNew Member
posted in Report a Problem
figma flutter code use variable color is error

Enable developer mode and check the color codes of the variables. You will notice that the colors of the code and variables do not match. 

110
lisa_huang
dbs app
dbs appNew Member
asked in Report a Problem
How to re-order perperties in UI3?

Did the developer forget to implement a function to reorder properties in UI3, or did the designer forget to include it in the design?Does anyone know how to reorder properties? I've been stuck on this task for about 10–15 minutes. 

201
Raphael_M
Dima_Novosad1
Dima_Novosad1Active Member
asked in Report a Problem
It's lagging

There’s defiantly a lag - hard to notice but it’s present. Take a look at the gif with color picker hovering over image. This happens even when sampling vector or text. You can notice this same effect just very subtle while working in a project almost like a frame rate drop but consistent.

230
Dima_Novosad1
Tom_Xing
Tom_XingNew Member
asked in Report a Problem
The content of SVG changed without any modification from designer

I am using Figma plugin api  to get svg content of icons maintained by designer.exportAsync({ format: "SVG_STRING" })But sometimes I see the content of SVG changed but the appearance of icon still same. I confirmed with designer that they didn't change it. For example: 

40
Tom_Xing
UN3S
UN3SNew Member
asked in Report a Problem
I used to be able to Ctrl+C on an image fill to copy the image but recently it doesn't do anything.

however Ctrl+V still drops the picture into the frame as a fill

471
Thibault_Le_Petit_Garage
DSZoe
DSZoeNew Member
asked in Report a Problem
Bug Report – Variable Mismatch After Copy-Pasting Images in Figma

I’d like to report an issue we encountered while working with variables in Figma.When we copy and paste an image component that uses variables (e.g., mode-specific variants or data-driven display), the pasted version sometimes presents different variable information than the original. This inconsistency causes the visuals to break and makes it impossible to perform a clean, consistent demo—especially when the variables are tied to color tokens or conditional content.Steps to reproduce: Copy a component that includes variable-bound images or properties. Paste it into the same or a different file/page. Observe that the variable values (such as mode tokens, booleans, or bound text) may change or reset. This inconsistency is affecting our design workflow and stakeholder presentations. Please let us know if this is a known issue, or if there’s a recommended workaround.

201
ksn
Figmate
katief
katiefNew Member
asked in Report a Problem
I cant change the properties of component

Initially was having issues with just importing a component from my library. I managed to get one in (after several crashing attempts) but I now cant change any of the properties against the component. Have I done something wrong? 

403
Brad_Swerdfeger
Coraline Oscar
Coraline OscarNew Member
posted in Report a Problem
API Download Incomplete – File Export Failure Created Client Dispute

Hi Figma Support Team,While offboarding from a client project as an external contractor, I attempted to download files that I had been invited to collaborate on via the organization's Figma workspace. I was closing down my workspace tabs as part of my offboarding process.I initiated the export/download process for approximately 20 open files, but the download only successfully completed for 5 files. The majority of files failed to export or were missing entirely from the download archive.Unfortunately, this technical failure placed me in a very difficult situation. The incomplete download has been misinterpreted by the client as an unauthorized mass file transfer, despite the fact that: All files accessed were within my authorized Figma access during my engagement I was carrying out normal offboarding activity And the download itself was incomplete and not representative of the workspace I am raising this issue both to flag a potential problem with Figma's file export or API behavi

311
Celine_
Figmate
kil
kil
asked in Report a Problem
Tidy Up(Ctrl + Opt/Alt + T) does not work

This has been an ongoing issue for me for at least a year. I use the Tidy Up hotkey daily but it doesn’t work anymore suddenly. Stuff I tried but still doesn’t work: Testing on browser and desktop Figma Programming the hotkey into my logitech mouse shortcut, in case there was something wrong with my keyboard Checked my laptop’s system preferences to ensure it’s not my keyboard’s issue Tested on an external keyboard

14048
HenryR
hxxwxx
hxxwxxNew Member
asked in Report a Problem
Education plan to free plan

One of my teams is on the education plan and I need help converting it to the free starter plan for me to edit it. I contacted support but the automated email mentioned that I had to post here. Please help me with this. Thank you!

51
Celine_
Figmate
Catalin_Edu
Catalin_EduNew Member
asked in Report a Problem
Why is copy pasting broken ?

When I copy and paste stuff the pasting places elements in the most random locations. This used to be one of the best features figma had, flawless positioning on paste. It is quite sad that this feature broke and time gets invested in those pal characters. 

1875
Celine_
Figmate
Annieck
AnnieckNew Participant
asked in Report a Problem
Issue with Ready for Dev Tab Showing Incorrect Changes After Branch Merge

Issue with Ready for Dev Tab Showing Incorrect Changes After Branch MergeHi Figma Community,I'm encountering an issue with the "Ready for Dev" tab in Dev Mode after merging a branch, and I’d like to share the problem and see if there’s a solution or workaround to achieve the desired workflow.The ProblemAfter merging a branch into the main file, the "Ready for Dev" tab correctly marks the affected section as Edited. However, when I click "Compare Changes" to review the updates, it displays incorrect comparisons: The "old" version shows the section as deleted (from before the merge). The "new" version shows the section as added, but it’s not the latest merged version—it’s the version of the section before the merge. This creates confusion for developers because the comparison doesn’t reflect the actual changes made in the merged branch. As a result, they cannot see what was edited in the merged version directly from the "Ready for Dev" tab.Current WorkaroundTo resolve this, I have to:

220
Annieck
Gerlya Dordzhieva
Gerlya DordzhievaNew Member
asked in Report a Problem
Constraints and spacing

Constraints in my new projects don’t work properly — objects that are supposed to stick to the top behave as if I set them to center alignment. It's terribly inconvenient, especially when I change the height of a frame.Also, in one of my new projects, I can't see the spacing between objects using the Option key. I can only see the spacing relative to the main frame.Please fix this.

100
Gerlya Dordzhieva
lic-it
lic-itNew Member
asked in Report a Problem
Access problem for a new user

Hello! What should I do if a new user does not receive an invitation letter from Figma?

121
y_toku
Figmate
Olivia12345678
Olivia12345678New Member
asked in Report a Problem
Issue with Open Session permissions

I use figma on an academic account. I rely heavily on the “open session” on figjam (as a replacement for Google’s jamboard), but I have been running into some issues with it. Sometimes when I send someone the link to the open session, despite it saying it will allow anyone to edit with no account required, they are only given view/comment access, and not editing access. The open session is not timed out, because it is a manner of minutes/seconds after the session is created that the link is sent, and in the time using the whiteboard (usually up to an hour) the issue does not resolve. I have been told by the recipients of the link that they get a message saying “an error has occurred”.I am unsure what exactly creates the bug or how to replicate it, as from my end it is seemingly random. I send the link to the figjam board via the chat on Google Meet, or email. The recipient clicks it and then attempts to edit the board. Sometimes it will work going to the same recipient via the same met

534
Olivia12345678
SungJoong
SungJoongNew Member
asked in Report a Problem
Not Receiving Any Notifications in Figma (Urgent)

Hello, Our team is currently using Figma for our projects, but none of us are receiving desktop push notifications. Here’s what I have checked so far:  I am using Figma on a Mac (macOS Sequoia). All notification settings are enabled both in Figma and in my Mac system preferences. However, Figma does not appear in the list of apps under Mac’s notification settings. I have logged out and back into Figma, but the issue remains. This issue affects the entire team – no one is receiving desktop push notifications. Additionally, we are not receiving notifications on the Figma mobile app either, and we are wondering if this could be due to incorrect settings.  Due to our company’s internal situation, we cannot rely on Slack notifications. It is very important for us to receive desktop push notifications directly from Figma to stay updated on project activities. Please advise on how we can resolve this issue and if there are any specific settings we should check. Thank you.

661
y_toku
Figmate
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