Hello, I want to pay for my bills and i already cancel my subscription, but when i look up again theres no billing section and i wonder how am i going to pay for the bill?
Solved
Billing Issues
Best answer by Tom Reem
Hey
A bit on how this works, in case it helps right away: Figma's billing lives under Admin → Billing, and only team admins (Professional) or organization admins can see it. If you're not the admin on the plan, or the team has already downgraded, the Billing tab may not appear for you. Any unpaid invoice, its status, and a link to pay it show under Admin → Billing → Invoices. This article walks through where to find it: Manage payment and invoice details.
Billing and account details aren't visible to me here, so I've opened a case with our Customer Support team to check the account and locate the invoice with you. Your case number is: 2101658, and they'll reach out from the email linked to your Figma account.
Appreciate your patience as we follow up on this. 🙏🏻
Hey
A bit on how this works, in case it helps right away: Figma's billing lives under Admin → Billing, and only team admins (Professional) or organization admins can see it. If you're not the admin on the plan, or the team has already downgraded, the Billing tab may not appear for you. Any unpaid invoice, its status, and a link to pay it show under Admin → Billing → Invoices. This article walks through where to find it: Manage payment and invoice details.
Billing and account details aren't visible to me here, so I've opened a case with our Customer Support team to check the account and locate the invoice with you. Your case number is: 2101658, and they'll reach out from the email linked to your Figma account.
Appreciate your patience as we follow up on this. 🙏🏻
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