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Experiencing issues? Report them.

  • 2,216 Topics
  • 6,024 Replies
2215 Topics
Cecilia_Marnero
Cecilia_MarneroNew Participant
asked in Report a Problem
Figjam arrows won't link to next element if it's too close

When trying to use an arrow from an element to its closest, arrow would ignore it and connect to the next one instead.

71
J
Figmate
Mark Kanning
Mark KanningNew Member
posted in Report a Problem
BUG: "Fill" and "Hug" properties disappear in prototypes when components are resized

Demonstrating dynamic resizing of any element in a prototype is nearly impossible because the components will often lose their width/height properties. The “Fill” and “Hug” properties only work if you’re resizing things in the app. If you resize them in a prototype, components just maintain their pixel size. I’m unable to prototype all sorts of common browser behaviors because Figma’s prototyping is totally unreliable. I’m not sure how much investment I wanna make in Figma if their team won’t take these bugs seriously. This is not merely an annoyance, it’s a deal-breaker. If Figma can’t reliably prototype common browser behaviors and interactions, why use it?

101
y_toku
Figmate
Jerome_Scholler
Jerome_SchollerNew Member
asked in Report a Problem
Corner radius not working on almost flat angles

I have a corner radius of 300 and on the selected point and it is not showing. Changing the value bigger or smaller does not change anything.At some threshold, the smoothness is gone: Any idea on how to mitigate this?

191
y_toku
Figmate
Ben_Ho
Ben_HoActive Member
asked in Report a Problem
Changing mode while hovering/pressing

Saw some similar topics but wasn’t specific to what I’m experiencing so adding a new topic here. I am unable to change the mode while hovering/pressing to utilize mode for interactive states. Screenshot would explain better

536
Ben_Ho
Matt58
Matt58
asked in Report a Problem
Why is Cmd+B shortcut overriding the font set in Variable mode?

I have a design system with three typography modes set with variables: Mobile, Desktop and Admin. When I apply Cmd+B to a text layer on a frame with a typography variable mode, Figma overrides the mode and change the font back to the first mode in my variables. Is this a bug or am I missing something? I changed the font in the Mobile mode to Times New Roman so I could figure out what was happening, my variables and text-style setup is as follow:

1156
Liz Gualtero Z
D111
D111New Member
asked in Report a Problem
Back displaying element sizes

Please back always display of element sizes. I dont waте every time to hover field to see element sizes. Its bad UX and make me do one more action that I dont need. Plaese fix it.

262
D111
Eva Kharkhardina
Eva KharkhardinaNew Member
asked in Report a Problem
Size changes in cell component

In Figma, when using Auto Layout within a Cell component that contains different types of adaptive content, most elements resize correctly. However, checkbox, radio, and icon components remain fixed in size and do not adjust dynamically, despite having the same Auto Layout and constraint settings as other elements within the component. components remain fixed in size, even when their settings match other resizable elements within the same Cell. ✔ Auto Layout settings verified (Hug, Fill, constraints)✔ Checked for fixed width/height settings (none found)✔ Ensured the parent container (Cell) is not restricting size✔ Verified that components are not locked or instances with constraints✔ Checked if Clip Content is affecting visibility (it is not)

320
Eva Kharkhardina
Kavita
KavitaNew Member
asked in Report a Problem
Figma Present view is not working properly for me

Any figma file when I am viewing in the present mode or prototype mode. The screen is not showing properly We can see in the attached screenshot like how the screen is showing half. I have changed the browser view it in firefox, brave even installed desktop figma app it is showing like these. But when view via mobile it is showing properly. I have clear cache in the browser

464
Celine_
Figmate
Ben53
Ben53New Member
asked in Report a Problem
Figma slides - resizing a text box with 'fixed size' selected also scale text

I’m working in Figma slides, I have tried web and desktop but the problem persists. I am in Design Mode and have the move tool selected and Fixed Size text box, however it scales proportionally, including the text inside. I just want to resize the box. It’s like I’m stuck in the scale tool somehow. I have restarted and still like this. The same for exisitng and new text boxes.

1182
Ben53
Mushon
MushonNew Member
asked in Report a Problem
Figma Slides edit mode suddenly locked for non-academic users

I have chosen Figma Slides for a project involving academia and municipality partners knowing that Edit Mode is would not be restricted, that’s why we chose the platform. We have been collaborating on it but yesterday the non-academic accounts have been locked out of edit mode and the whole project has been frozen a few days before presentation. Please help…

172
Mushon
yaberah
yaberahNew Member
asked in Report a Problem
Figmaの無料プラン以降後の請求書ダウンロードはどこからすればよいですか？

数ヶ月前までFigmaの有料プランに登録していましたが、現在無料プランに以降しました。 有料プラン時の請求書をダウンロードしたいのですが、どこからダウンロードできるでしょうか？

411
J
Figmate
Paulina_Beltran
Paulina_BeltranNew Member
asked in Report a Problem
Figma is changing the colors of my layers, how do I stop it?

First I thought some parts of my wireframes were erased, but I looked at my layers and they were there. I inspected them and most of them had become white. Then I thought I did something wrong because I was on a branch, I merged updates from main and then I merged my branch. I found on my versions a version with the colors so I copied and tried to bring it back, but it was like I did not had editing rights of some parts of Figma. I closed and open the file several times until I had full editing access. I was able to copy my files from the old version to the new. And then left the file. I came back again to copy something and again several layers had gone white. What is causing this? How do I stop it?

71
Paulina_Beltran
Nathan Black
Nathan BlackNew Member
asked in Report a Problem
Bug? Changing one instance variant causes others to change

Currently running into an issue where changing the variant property of one of my nested instances is causing some of the other instances to change. The expected behaviour should be that changing my variant on one instance should have no impact on the other. This is also only affecting some of the instances, which seems strange to me. Any ideas if this is a Figma bug? Changing the “Type” property to change one of my Insight Blocks from one variant to another. Multiple instances are changing at once after I make the selection.

120
Nathan Black
Aleena Suhail
Aleena SuhailNew Member
posted in Report a Problem
Issue with Copying Components and Frames in Figma

Over the past couple of weeks, I’ve been experiencing issues with copying elements in Figma. Initially, the problem was limited to components, but now I’m unable to copy entire frames as well. This issue occurs both within the same file and when trying to copy from other files.

100
Aleena Suhail
Nayah Boucaud
Nayah BoucaudNew Member
asked in Report a Problem
I am locked out of the workspace that I pay for!

I have been locked out of the workspace that I pay for. This workspace holds all of my companies digital assets. I can’t even re-pay the monthly subscription in order to get in touch with a live agent. This is horrifying. HELP

383
djv
Figmate
John Blakie
John BlakieNew Member
asked in Report a Problem
How do I hide the dotted purple component lines on export?

After going through all of the topics related to this and disabling all of the guides, grids, slices, etc. from the main menu, these lines will not go away. These lines even show in the export of both PNG and the code export to Anima (shown as css in their export). Why would any component lines or guides from the working tool be shown in the export? Am I missing something? My Main Menu, everything disabled.

152
djv
Figmate
Elena Ldn
Elena LdnNew Member
asked in Report a Problem
Gradient not showing on image when exporting

I have a linear gradient which when I try to export doesn’t show up. it won't appear in the preview nor on the download. I have closed the app down and even cleared the cache but it still doesn’t appear. any ideas?

131
Nellya
Brian_Olson
Brian_OlsonNew Participant
posted in Report a Problem
Layout grids break position constraints

Create Frame add stuff add “Top” as position constraint to the stuff add a row layout grid Resize the frame’s height The stuff does not stay a fixed distance from the top of the frame

202
Brian_Olson
created04
created04New Member
asked in Report a Problem
Figma Slides custom template thumbnails not loading

When I am about to add a new slides from my custom template I’m only able to see a couple of slides. They are not loading for anyone in the team. We have about 50 slides in the custom template.

372
created04
hb.pencil
hb.pencilNew Member
asked in Report a Problem
404 when sharing prototype

I am using Figma to create a prototype of my Portfolio, which I then share with outside companies and viewers. I pay for a monthly plan so that I can share this prototype freely without worrying about viewers accessing the rest of the file. I've recently been notified that there is a 404 error when trying to access my prototype. The permissions for the file are set to "Anyone - Can View", and obviously the file is not deleted, so there should be no issues triggering the 404 message. I searched for information about this problem and was told (via your AI chatbot) to clear my cache. I did so, but when asking the chatbot if clearing my cache would help others access the file, the bot said "the cache clearing process simply refreshes your connection to Figma and helps resolve any permission-related issues on your end." Now I feel uncertain that I can share my prototype with confidence, and I suspect that I have missed out on job opportunities because hiring managers have not been able to a

512
J
Figmate
YXDesign
YXDesignNew Member
asked in Report a Problem
How to maintain the Y-position when scaling a frame? Bug from new update?

The Y position of my frame keeps changing. I want my content to scale to the bottom instead of from the center. But somehow I magically fixed it while I was recording my screen. Where can I find the setting to keep it fixed? Screen record Edit: While the Y-position is now fixed, my frame auto layout was automatically changed from Hug to Fixed, which is not what I wanted

564
y_toku
Figmate
François Lepera
François LeperaNew Member
asked in Report a Problem
figma admin dashboard

Hi👋 I notice that figma's admin dashboard isn't responsive on mobile 😯 Do u like that?

60
François Lepera
Dario1
Dario1New Participant
posted in Report a Problem
Typography / Details / Stylistic sets panel label display issue

The Stylistic sets list has a visualization glitch:

274
Dario1
Radhika1
Radhika1New Participant
asked in Report a Problem
Variants Guide

Where can I find information on how to “Prepare for Variants guide”? This Figma link is broken: https://help.figma.com/hc/en-us/articles/360055471353-Prepare-for-Variants I came across above link from this page: https://www.figma.com/best-practices/creating-and-organizing-variants/

672
J
Figmate
Alex K
Alex KNew Member
asked in Report a Problem
Scammer Figma Page

Hello, This “Todo App Test Task” page is currently being used by a scammer to get free work from people applying to jobs, could this page / account be taken down to keep other people from falling for it? I can facilitate proof if needs be, I have received emails from devrahuldholariya@gmail.com and amin@10fc.tech asking me to complete this because I applied to a job on LinkedIn, but they are completely unaffiliated. Thanks!

441
J
Figmate

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