Skip to main content

1 reply

adamsmasher
Figmate
adamsmasher
Figmate
September 23, 2026

Thanks for your post, ​@JannicaDesigns! Hopefully this hasn’t been too disruptive to your team’s work. 

 

Since the same link works for your other teammates, do you know if the affected person is opening it in a browser, the Figma desktop app, or the mobile app? If they’re using a browser, could they try the link in a private window and then in a different, up-to-date browser? That will help narrow down whether a browser extension or browser setting is involved. Supported browsers are the following:

  • Chrome 120 or later (minimum 113 for shaders)
  • Firefox 128 ESR or later (minimum 141 for shaders)
  • Safari 17.4 or later (minimum 26 for shaders)
  • Microsoft Edge 121 or later

 

If it still appears black or flashes after trying one of those browsers, I recommend having your teammate review the suggestions in our troubleshooting checklist, too. Let me know how it goes!

Terms & ConditionsAccessibility statement